ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Norwich, CT (NOW HIRING)

CSAA

Commercial Senior Auto Claims Adjuster- Remote

Carolina, RI · Remote

$66K - $85K/yr

  • Retirement

... operating procedures. Work Schedule: The expected schedule for this role is Sunday through Thursday ... phone, and chat features. * 1-2+ years of auto or commercial adjusting/liability experience ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are pleased to offer 100% remote working schedules within the US. The Customer Service ... by phone/ * Ability to resolve service issues and complaints, leveraging problem-solving and ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Norwich, CT

Remote Phone Operator information

See Norwich, CT salary details

$9

$17

$25

How much do remote phone operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote phone operator in Norwich, CT is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.52 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Norwich, CT?

For Remote Phone Operator jobs in Norwich, CT, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Norwich, CT look for?

The top searched job categories for Remote Phone Operator jobs in Norwich, CT are:

What cities near Norwich, CT are hiring for Remote Phone Operator jobs?

Cities near Norwich, CT with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Norwich, CT as of August 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,207 per year, or $17.9 per hour.

Remote Insurance Sales Rep

Taragowski Insurance Agency Inc.

Clinton, CT • Remote

$55K - $75K/yr

Full-time

Retirement, PTO

Posted 29 days ago

Job description

*Applicants from Connecticut and Rhode Island are heavily encouraged to apply*


Taragowski Insurance Agency Inc. has served Connecticut and Rhode Island for more than 35 years, providing trusted insurance guidance to individuals and families. You will become part of an established Allstate Exclusive Agency that is building a modern, technology-driven sales organization focused on serving customers wherever they prefer to do business. The team combines the flexibility of remote work with structured coaching, agency-generated opportunities, and clear expectations that support long-term success. Relationship building, consistent follow-up, and earning customer trust are at the center of every conversation.

We're seeking a Remote Insurance Sales Rep to help customers throughout Connecticut and Rhode Island find personal insurance solutions that fit their needs. You will work agency-generated opportunities, build lasting relationships, and close new business. This remote role offers the flexibility to work independently while providing the support, accountability, and career advancement opportunities that help top producers succeed.

  • $36,000 base salary plus commissions and bonuses on top
  • Work from home with a flexible schedule (This is a full-time, 40-hour-per-week sales position with flexible scheduling, offering the choice of your own hours within our operating window of 8:00 AM–8:00 PM, Monday through Saturday.)
  • Paid time off and holidays off
  • 401(k) plan
  • Aggressive marketing so you'll have plenty of sales opportunities

Build a long-term sales career with an established agency investing in its next generation of success. Apply today!

Responsibilities
  • Sell personal lines insurance products
  • Follow up on agency-generated opportunities
  • Recommend appropriate coverage solutions
  • Achieve individual sales goals
  • Maintain accurate CRM records
  • Participate in coaching and training
Requirements
  • Active Connecticut Property and Casualty license
  • Rhode Island nonresident license or willingness to obtain
  • Prior insurance experience
  • Strong phone and video communication
  • CRM and Microsoft Office proficiency
  • Self-motivated with excellent follow-up skills
Benefits
Paid Time Off (PTO)###Work from Home###Flexible Schedule###Hands on Training###Career Growth Opportunities###Bonus Opportunities###Work-Life Balance###Holidays Off###401k Plan###Professional Development###Advancement Opportunities###Professional Work Environment