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Remote Phone Operator Jobs in Bridgeport, CT (NOW HIRING)

Epic Denials Management Operator

Stamford, CT · Remote

$19.25 - $25.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Be Seen First

Remote Duration: 06 months on W2 contract Must Haves * We are not looking for a seasoned veteran ... Ensure adherence to all Security Administration Standard Operating Procedures. Notify management ...

Customer Service Rep

Miller Place, NY · On-site +1

$16 - $18/hr

... remote position. Compensation: $16.00 - $18.00 per hour Behind every excellent paint job, are the ... Each Five Star Painting ® franchised location is independently-owned and operated by an ...

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

This is a remote position. Primary Responsibilities * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Listen attentively to customer needs and ...

Customer Service Rep I

Smithtown, NY · On-site +1

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain good customer relations both on the phone and in person * Gather information from customers to help identify and solve problems * Confirm, schedule, and reschedule services for the customer

Remote Phone Operator information

See Bridgeport, CT salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote phone operator in Bridgeport, CT is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Bridgeport, CT?

For Remote Phone Operator jobs in Bridgeport, CT, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Bridgeport, CT look for?

The top searched job categories for Remote Phone Operator jobs in Bridgeport, CT are:

What cities near Bridgeport, CT are hiring for Remote Phone Operator jobs?

Cities near Bridgeport, CT with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Bridgeport, CT as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,771 per year, or $18.2 per hour.

Part-Time Customer Service Representative (Remote)

Peterbilt of Knoxville

North Haven, CT • Remote

$16 - $21.75/hr

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

About Us

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

What we Offer

Competitive hourly pay (based on experience)

Training on internal systems and processes

Opportunity to work with a respected Class 8 dealership team

Position Summary


We are seeking a dependable Part-Time Customer Service Representative to support our Class 8 truck dealership during evening hours. This role focuses on assisting customers via phone and email with breakdown support, parts inquiries, billing, and repair status updates. The position is remote for the right candidate.
Key Responsibilities


-Handle inbound and outbound customer phone calls and emails in a professional, service-focused manner
-Coordinate breakdown assistance by gathering key details (unit info, location, symptoms, urgency) and routing to the appropriate internal team or process
-Check parts inventory/availability and provide accurate information on pricing and lead times
-Bill parts accurately and complete related documentation/transactions
-Monitor repair order status and communicate progress updates to customers clearly and promptly
-Liaise with service advisors, technicians, and parts staff to ensure accurate, timely information
-Document interactions, updates, and resolutions in the dealership system (DMS/CRM)
-Escalate urgent issues appropriately and follow up to ensure customer needs are met


Qualifications


-Customer service experience (dealership, trucking, automotive, or heavy-duty service environment preferred)
-Comfortable handling multiple channels (phone/email) and working in a fast-paced setting
-Strong attention to detail, especially for billing, parts numbers, and repair status notes
-Ability to remain calm and solution-oriented during breakdown or high-stress situations
-Basic computer proficiency; ability to learn dealership systems (DMS), inventory tools, and email/phone platforms
-Bilingual (English/Spanish or other languages) is a major plus
-Preferred Experience (Nice to Have)
-Familiarity with Class 8/heavy-duty truck parts and service terminology
-Experience with parts invoicing, repair orders, or dispatch/breakdown coordination
-Prior work in a dealership, fleet maintenance shop, or transportation/logistics support role


Work Environment & Requirements


-Remote (dependent on location, system access, and performance)
-Must have a reliable internet connection and a quiet, professional workspace
-Ability to work the scheduled evening shift consistently: 6 PM–12 AM, Monday–Friday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.