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Remote Phone Operator Jobs in Independence, OR (NOW HIRING)

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Independence, OR

Remote Phone Operator information

See Independence, OR salary details

$8

$17

$24

How much do remote phone operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote phone operator in Independence, OR is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.85 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Independence, OR?

For Remote Phone Operator jobs in Independence, OR, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Independence, OR look for?

The top searched job categories for Remote Phone Operator jobs in Independence, OR are:

What cities near Independence, OR are hiring for Remote Phone Operator jobs?

Cities near Independence, OR with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Independence, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $35,971 per year, or $17.3 per hour.

Leadership Development Associate - Manager-in-Training | Remote

Salem, OR • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Posted 12 days ago

Job description

Leadership Development Associate - Manager-in-Training | Remote
Company: AO (American Income Division)
Work Arrangement: 100% Remote - U.S. Residents Only
Career Track: Entry Level to Leadership | Manager-in-Training
Experience: Full Training & Mentorship ProvidedLaunch Your Leadership Career From Anywhere
Are you an ambitious, people-focused professional looking for more than just another job? Do you want a career where you can develop valuable leadership skills, receive ongoing mentorship, and advance based on your performance and development?
AO is seeking motivated individuals to join our growing remote team as Leadership Development Associates (Manager-in-Training).
This opportunity combines client service, benefits education, relationship building, and structured leadership development. You'll begin by working directly with clients who have requested information about available benefits while developing the communication, business, coaching, and leadership skills needed for future management opportunities.
Whether you're beginning your career, changing industries, or ready to take your professional development to the next level, we provide the training and support to help you succeed.
Previous insurance or management experience is not required.About AO
AO operates within the American Income Division of Globe Life and serves working families, union members, associations, veterans, and their families.
Our representatives help clients understand supplemental benefits and financial protection options while providing professional, ongoing service and support.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to work from home while remaining connected through technology, structured training, mentorship, and team collaboration.
Our culture emphasizes integrity, accountability, professional development, client service, and performance-based advancement.What You'll Do
As a Leadership Development Associate, you'll gain hands-on client experience while developing the skills necessary to pursue future leadership responsibilities.Client Service & Relationship Building
  • Meet with clients virtually through Zoom and phone appointments
  • Connect with clients who have requested information regarding available benefits
  • Identify client needs through thoughtful, professional conversations
  • Explain supplemental benefit and coverage options clearly
  • Answer questions and provide personalized guidance
  • Assist clients throughout the application and enrollment process
  • Provide ongoing service and follow-up
  • Maintain accurate client records and documentation
  • Build long-term relationships through trust, integrity, and exceptional service
Leadership & Professional Development
  • Participate in structured leadership training
  • Receive ongoing coaching and mentorship from experienced leaders
  • Develop communication, presentation, and problem-solving skills
  • Learn coaching and team-development fundamentals
  • Strengthen organization, time management, and accountability
  • Collaborate with team members on performance and client-service goals
  • Learn virtual business systems and operational best practices
  • Prepare for future training, mentorship, and management responsibilities
Manager-in-Training Career Path
This opportunity is designed for individuals interested in building toward leadership-not simply remaining in an entry-level position.
As you demonstrate performance, consistency, and leadership ability, you may have opportunities to develop into areas such as:
  • New representative mentorship
  • Training and coaching
  • Team development
  • Performance management
  • Team leadership
  • Management
  • Advanced organizational leadership

Advancement is based on performance, initiative, professional development, and demonstrated leadership ability-not simply tenure.
Management advancement is earned through performance and development and is not guaranteed.What We Offer
🌎 100% Remote Work
Build your career from anywhere within the United States.
  • No daily commute
  • Virtual client appointments
  • Online training and team meetings
  • Modern remote business systems
  • Collaborative virtual work environment
⏰ Flexible Scheduling
Enjoy greater flexibility in structuring your workday while maintaining the consistency, availability, and accountability required to meet client and performance goals.
🤝 Client Opportunities Provided
Focus on serving clients and building relationships.
  • Connect with individuals who have requested information
  • Conduct scheduled virtual benefit consultations
  • Focus on needs-based conversations
  • No traditional cold calling required
Comprehensive Training & Mentorship
No previous industry experience is required.
Training and development include:
  • Structured virtual onboarding
  • Product and systems education
  • Client service training
  • Communication and presentation development
  • Weekly coaching
  • One-on-one mentorship
  • Leadership workshops
  • Management development
  • Ongoing professional training
  • Licensing guidance and support

Because the position involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state insurance license before performing licensed activities.Performance-Based Compensation
This is a performance-based opportunity, with compensation tied to individual activity and results.
Earning opportunities may include:
  • Weekly commission-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
  • Residual and renewal income opportunities
  • Uncapped earning potential based on performance

This is not an hourly or salaried management position. Individual earnings vary based on activity, performance, and results.Benefits, Incentives & Recognition
Qualifying representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Leadership development programs
  • Professional conferences and leadership events
  • Company-sponsored incentive travel
  • Performance recognition and contests
  • Modern virtual technology and business tools

Eligibility and performance requirements may apply.Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong relationship-building abilities
  • Leadership potential and initiative
  • Positive, professional demeanor
  • Self-motivation and personal accountability
  • Goal-oriented mindset
  • Strong organization and time-management skills
  • Adaptability and resilience
  • Problem-solving and critical-thinking abilities
  • Ability to work independently from home
  • Comfort using technology and virtual communication platforms
  • Coachability and openness to feedback
  • Commitment to continuous learning and professional development
  • High standards of integrity and client service

We're not necessarily looking for someone who has already managed a team. We're looking for individuals with the motivation, professionalism, and potential to develop into effective leaders.Helpful Experience - Not Required
Experience in any of the following areas may be beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Administrative Support
  • Account Management
  • Team Leadership
  • Management
  • Military Service

Previous leadership, management, or insurance experience is welcomed but not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable communicating with clients through Zoom and phone
  • Be willing to participate in required training and professional development
  • Be willing and able to obtain the appropriate state insurance license
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.Ready to Build Your Leadership Future?
If you're looking for a remote career where you can help families, develop valuable business and leadership skills, receive ongoing mentorship, and earn opportunities to advance into management, we'd like to hear from you.
Apply today to be considered for our Leadership Development Associate - Manager-in-Training opportunity with AO.Develop Your Skills. Lead with Purpose. Grow Through Performance. Build Your Future with AO. 🚀

Apply