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Remote Phone Operator Jobs in Forney, TX (NOW HIRING)

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Remote Benefits Enrollment Representative (Local Candidates only!)

Richardson, TX · Remote

$18.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Benefit Customer Service Representative (Local Candidates Only) Now Hiring in Richardson ... Deliver personalized support via phone, email, and webchat--we prioritize quality over speed.

eCommerce

Vice President of Ecommerce (Remote)

Dallas, TX · Remote

$137K - $175K/yr

... operator SMB customers. From a marketing standpoint, the SMB side of the business feels almost DTC ... I spent a ton of time on the phone with the client teasing out exactly what you'll need to KNOW and ...

ECS

Hydrovac Operator

Dallas, TX · Remote

$28 - $38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Hydrovac Operator, CDL/DOT Driver will be responsible for driving and maintaining DOT vehicle to pick up and deliver loads, move equipment from location to location as needed and perform other ...

ECS

Hydrovac Operator

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Hydrovac Operator, CDL/DOT Driver will be responsible for driving and maintaining DOT vehicle to pick up and deliver loads, move equipment from location to location as needed and perform other ...

AO Globe Life

Remote Work From Home Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...

AO Globe Life

Entry Level Customer Service Rep WFH

Dallas, TX · On-site +1

$15.75 - $21.50/hr

  • Medical

  • Life

... remote environment. Key Responsibilities Client Support & Education * Meet with clients virtually through Zoom and phone consultations * Present insurance and benefit solutions tailored to each ...

New

Liveops

Remote Spanish Bilingual Customer Service

Rowlett, TX · Remote

$14 - $17.50/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

Liveops

Remote Spanish Bilingual Customer Service

Plano, TX · Remote

$14.75 - $18.75/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

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Showing results 41-60

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Forney, TX

Remote Phone Operator information

See Forney, TX salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote phone operator in Forney, TX is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.55 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Forney, TX? For Remote Phone Operator jobs in Forney, TX, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Forney, TX look for? The top searched job categories for Remote Phone Operator jobs in Forney, TX are:
What cities near Forney, TX are hiring for Remote Phone Operator jobs? Cities near Forney, TX with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Forney, TX as of August 2026, with employment types broken down into 34% Full Time, and 66% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,465 per year, or $16.1 per hour.

Intake Specialist (Client Service Sales) - Remote

Heard & Smith, LLP

Dallas, TX • On-site, Remote

$14.50 - $16.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Intake Specialist (Client Service - Sales)
Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!

  • Fast-paced, professional environment;
  • Fulfilling, challenging, and rewarding;
  • Great team environment;
  • Paid Holidays, Accrued Paid Time Off (FT only);
  • Great Medical Benefits Package (FT only);
  • Wellness Program (FT only);
  • Competitive Salary $14.50-$16.50 per hour DOE
  • 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.
In this role you will:

  • Build the initial client relationship and confidence in our firm with every prospective client interaction
  • Take 150 - 200 calls per day in a professional inbound/outbound call center environment
  • Sign up 4 new cases per day to the firm
  • Be expected to meet occupancy and adherence goals
  • Be expected to maintain a minimum call quality score of 90%
  • Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
  • Solve problems and maintain confidentiality
  • Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
  • Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately

To be successful as an Intake Specialist you will need:

  • High School Diploma; Degree preferred; or equivalent combination
  • Call center and customer service experience
  • Strong people skills
  • Excellent telephone, communication, and active listening skills
  • Ability to meet performance standards whether in office or working remotely from home
  • Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
  • Minimum 40 WPM typing speed
  • Multi-tasking skills and the ability to work well under pressure
  • Detail oriented
  • Excellent spelling and grammar
  • Problem analysis and problem-solving
  • Self-motivated, self-disciplined, able to work with little supervision
  • Reliability and dependability
  • Ability to work in fast paced environment
  • Ability to work in a confidential environment always maintaining client confidentiality
  • Has professional manner and high energy level, exhibits a positive attitude
  • Strong organizational skills
  • Good time management skills
  • Accepts new ideas and challenges and is highly motivated
  • Ability to work well with others as a team
  • Ability to work remotely from home as needed per business needs (see remote requirements)
  • Sales experience a plus
  • Fluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

  • Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
  • Camera - internal to computer or external
  • Fast internet connection (20MB+)
  • Wired Ethernet cable Internet connection in your home office
  • Land line telephone or good cell phone signal in home office
  • Quiet, private home office with no distractions during business hours
  • Reside in Texas
Employment Type: Full Time or Part Time

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