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Remote Live Chat Jobs in Forney, TX (NOW HIRING)

1005 Solera Holdings LLC

Claims Coordinator

Dallas, TX · Remote

Provide customer service via Live Chat & Hotline. Primarily focused on Commercial claims but will ... Self-motivated and capable of maintaining high productivity in a remote work setting. Excellent ...

New

1005 Solera Holdings LLC

Claims Coordinator

Dallas, TX · Remote

Provide customer service via Live Chat & Hotline. Primarily focused on Commercial claims but will ... Self-motivated and capable of maintaining high productivity in a remote work setting. Excellent ...

New

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

... a remote setting. Key Responsibilities: 1. Customer Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat. - Address customer concerns, troubleshoot ...

WorldVia

Customer Service Representative

Dallas, TX · Remote

$16.50 - $22.25/hr

Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new members and make sure they're excited about our programs and resources * Troubleshoot issues, investigate ...

Liveops

Remote Customer Service Representative

Dallas, TX · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Forney, TX?

The most popular types of Live Chat jobs in Forney, TX are:

What are popular job titles related to Remote Live Chat jobs in Forney, TX?

For Remote Live Chat jobs in Forney, TX, the most frequently searched job titles are:

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The top searched job categories for Remote Live Chat jobs in Forney, TX are:

What cities near Forney, TX are hiring for Remote Live Chat jobs?

Cities near Forney, TX with the most Remote Live Chat job openings:

Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Forney, TX as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Claims Coordinator

1005 Solera Holdings LLC

Dallas, TX • Remote

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Contents Claims Coordinator - Virtual Who We Are Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance - quantifying and valuing what's inside a policyholder's home. Minimizing back and forth with our customer by providing them the most accurate settlement reports to aid in their Content Claim process.

Job Responsibilities:

Triage and Handling of complex assignments to ensure claims are set up for success. Ownership of files from Triage to Valuation services; right-sizing effort and collaboration as needed. Manages all tasks and actions necessary to move claims to Contents Valuation. Responds appropriately and professionally to customers both internally and externally. Collaborate with all business units and queues within Enservio; across both Valuation and Inventory Services. Effectively understand all requirements for specific claim handling and offer solutions to right-size the assignment. Adheres to all applicable service levels. Work closely with Adjuster Owners on accounts. Assists with special projects assigned by management. Provide customer service via Live Chat & Hotline. Primarily focused on Commercial claims but will also support Personal lines claims.

Qualifications:

Demonstrated ability to thrive in a fast-paced, results-driven environment with a focus on continuous improvement in quality and process. Strong multitasking skills with the ability to collaborate effectively across teams throughout the day. Self-motivated and capable of maintaining high productivity in a remote work setting. Excellent written and verbal communication skills. Strong analytical, listening, and problem-solving abilities. Proven time management skills with the ability to meet tight deadlines.

Experience resolving claims efficiently within defined service-level agreements. Ability to prioritize tasks and manage workload independently with strong attention to detail. Comfortable making sound decisions with minimal supervision. Proficient in Microsoft Office Suite, especially Excel; ability to quickly learn new applications and tools. 1-3 years of customer service experience. Prior experience or knowledge in property and casualty claims is preferred but not required.

Must have flexibility to work varied shifts, including late hours, based on business needs. Associate's or Bachelor's degree preferred; equivalent experience will be considered. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills EQUAL OPPORTUNITY EMPLOYER The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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