ZipRecruiter

Log In

2

Remote Live Chat Operator Jobs in Forney, TX (NOW HIRING)

1005 Solera Holdings LLC

Claims Coordinator

Dallas, TX · Remote

Provide customer service via Live Chat & Hotline. Primarily focused on Commercial claims but will ... Self-motivated and capable of maintaining high productivity in a remote work setting. Excellent ...

New

1005 Solera Holdings LLC

Claims Coordinator

Dallas, TX · Remote

Provide customer service via Live Chat & Hotline. Primarily focused on Commercial claims but will ... Self-motivated and capable of maintaining high productivity in a remote work setting. Excellent ...

New

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

... a remote setting. Key Responsibilities: 1. Customer Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat. - Address customer concerns, troubleshoot ...

Liveops

Remote Customer Service Representative

Dallas, TX · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Irving, TX · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

next page

Showing results 1-20

All JobsLive Chat Operator JobsRemote Live Chat Operator JobsRemote Live Chat Operator Jobs in Forney, TX

Remote Live Chat Operator information

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are popular job titles related to Remote Live Chat Operator jobs in Forney, TX?

For Remote Live Chat Operator jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Forney, TX look for?

The top searched job categories for Remote Live Chat Operator jobs in Forney, TX are:

What cities near Forney, TX are hiring for Remote Live Chat Operator jobs?

Cities near Forney, TX with the most Remote Live Chat Operator job openings:

Remote Live Chat Operator jobs near you
Infographic showing various Remote Live Chat Operator job openings in Forney, TX as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Claims Coordinator

1005 Solera Holdings LLC

Dallas, TX • Remote

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Contents Claims Coordinator - Virtual Who We Are Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance - quantifying and valuing what's inside a policyholder's home. Minimizing back and forth with our customer by providing them the most accurate settlement reports to aid in their Content Claim process.

Job Responsibilities:

Triage and Handling of complex assignments to ensure claims are set up for success. Ownership of files from Triage to Valuation services; right-sizing effort and collaboration as needed. Manages all tasks and actions necessary to move claims to Contents Valuation. Responds appropriately and professionally to customers both internally and externally. Collaborate with all business units and queues within Enservio; across both Valuation and Inventory Services. Effectively understand all requirements for specific claim handling and offer solutions to right-size the assignment. Adheres to all applicable service levels. Work closely with Adjuster Owners on accounts. Assists with special projects assigned by management. Provide customer service via Live Chat & Hotline. Primarily focused on Commercial claims but will also support Personal lines claims.

Qualifications:

Demonstrated ability to thrive in a fast-paced, results-driven environment with a focus on continuous improvement in quality and process. Strong multitasking skills with the ability to collaborate effectively across teams throughout the day. Self-motivated and capable of maintaining high productivity in a remote work setting. Excellent written and verbal communication skills. Strong analytical, listening, and problem-solving abilities. Proven time management skills with the ability to meet tight deadlines.

Experience resolving claims efficiently within defined service-level agreements. Ability to prioritize tasks and manage workload independently with strong attention to detail. Comfortable making sound decisions with minimal supervision. Proficient in Microsoft Office Suite, especially Excel; ability to quickly learn new applications and tools. 1-3 years of customer service experience. Prior experience or knowledge in property and casualty claims is preferred but not required.

Must have flexibility to work varied shifts, including late hours, based on business needs. Associate's or Bachelor's degree preferred; equivalent experience will be considered. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills EQUAL OPPORTUNITY EMPLOYER The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Apply