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Remote Phone Operator Jobs in Everett, WA (NOW HIRING)

Epic Denials Management Operator

Seattle, WA · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Epic Denials Management Operator

Bellevue, WA · Remote

$20.25 - $27/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

CSR Entry-Level Remote

Seattle, WA · On-site +1

$100K/yr

We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you ... Make daily phone calls to our extensive member database to understand their financial needs and ...

... phone, and the service portal. · Triaging and solving requests according to the service desk's standard operating procedure. · Ensuring Service Level Agreements (SLAs) are met to maintain high ...

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Remote Phone Operator information

See Everett, WA salary details

$10

$19

$27

How much do remote phone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote phone operator in Everett, WA is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.49 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Everett, WA? For Remote Phone Operator jobs in Everett, WA, the most frequently searched job titles are:
What cities near Everett, WA are hiring for Remote Phone Operator jobs? Cities near Everett, WA with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Everett, WA as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,036 per year, or $19.7 per hour.

Remote - Customer Service Rep

Soundview Medical Supply

Mukilteo, WA • Remote

$18 - $20/hr

Full-time

PTO

Posted 14 days ago


Job description

About the Job:

Soundview Medical Supply is an established, rapidly growing nationwide DME supplier with our corporate office based in Seattle. We are currently looking for a full-time Customer Service Representative to add to our growing team. This is a remote position but if hired, you will need to conform to the working hours of 8am-5pm Pacific Time. Our employees are friendly, talented, and system oriented. The company is very team-driven with an emphasis on collaboration. We offer a friendly caring work atmosphere, generous paid vacation policies, and competitive benefits. Check us out at www.soundviewmed.com.

The Customer Service Representative supports our customers by resolving concerns as well as answering questions, providing information about products and services, taking orders, and processing returns. They are responsible for providing exceptional customer service to our customers by applying in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service and sales department.

Pay range: $18-20/hr | Remote

Specific job responsibilities include but are not limited to:

Answering and facilitating upwards of 50-60 calls a day.

Providing timely and accurate information to incoming customers regarding order status and questions about products.

Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.

Working closely with the billing department to resolve disputed credit items.

Engaging in phone-based verbal communication, as well as written and electronic contact.

Meeting and maintaining strict company deadlines.

Adhering to Medicare and Medicaid guidelines.

Providing timely feedback to the company regarding service failures or customer concerns.

Collaborating with the sales team to meet and exceed customer service expectations.

Assisting with the maintaining and monitoring of electronic data for established customers.

Monitoring production of order schedules and expediting deliveries per customer requests.

Operating inventory control software, word processing and spreadsheet applications.

Gathering additional customer information as necessary to resolve customer disputes.

Maintaining detailed files for documentation.

Drafting letters and quotes for customers.

Qualifications:

Must be available to work 8am to 5pm PST.

3 years previous experience in elevated Customer Service.

DME/Drop Ship experience highly preferred.

Brightree experience highly preferred.

Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.

Minimum high school diploma or equivalent.

Must have high attention to detail.

Must be dependable and adaptable.