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Remote Phone Operator Jobs in Dallas, TX (NOW HIRING)

Hayes Company LLC

Sales Executive I- Remote

Mesquite, TX · Remote

$70K - $82K/yr

... company operating over 10 million square feet of warehousing space across multiple strategic ... via phone, video conferencing, and email · Occasional standing, walking, and reaching within a ...

Nexora Talent

Remote- Customer Experience Service

Dallas, TX · Remote

$15.75 - $21.50/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Dallas, TX

Remote Phone Operator information

See Dallas, TX salary details

$9

$17

$24

How much do remote phone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote phone operator in Dallas, TX is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.28 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the most commonly searched types of Phone Operator jobs in Dallas, TX?

The most popular types of Phone Operator jobs in Dallas, TX are:

What are popular job titles related to Remote Phone Operator jobs in Dallas, TX?

For Remote Phone Operator jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Dallas, TX look for?

The top searched job categories for Remote Phone Operator jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Phone Operator jobs?

Cities near Dallas, TX with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Dallas, TX as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $36,748 per year, or $17.7 per hour.

REMOTE Customer Service Representative - Benefits Advisor (Work From Home)

Globe Life American Income Division

Arlington, TX • On-site, Remote

$14.50 - $19.50/hr

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Customer Service Representative - Benefits Advisor (Work From Home)
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)Build a Career with Purpose, Flexibility & Unlimited Growth
Are you looking for more than just a job? Do you want a career where your success is determined by your effort, your growth is supported through mentorship, and your work makes a meaningful difference?
AO is seeking motivated, service-oriented professionals to join our growing team as Remote Customer Service Representatives - Benefits Advisors. In this role, you'll help working families understand their available supplemental benefits while building long-term client relationships-all from the comfort of your home.
You'll work with clients who have requested information regarding their available benefits, providing education, answering questions, and delivering exceptional customer service through scheduled virtual appointments.
Our mission is simple:
Protect every child and serve all working people.
As our organization continues to grow, we're looking for individuals who are ready to learn, grow, and build a rewarding long-term career in a supportive remote environment.
No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, leadership development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build successful careers from home while receiving continuous coaching and professional development.What You'll Do
As a Remote Customer Service Representative - Benefits Advisor, you'll work directly with clients who have requested information regarding their benefits and coverage options.Customer Service & Client Support
  • Conduct virtual consultations through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and coverage options
  • Review existing policies and explain available solutions
  • Assist clients with enrollment paperwork and benefit updates
  • Provide ongoing customer service and follow-up support
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
  • Help families make informed decisions regarding their available benefits
Professional Development
  • Participate in virtual training and mentorship programs
  • Attend leadership development workshops
  • Collaborate with a supportive remote team
  • Continue developing communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
What We're Looking For
Successful candidates typically possess:
  • Excellent written and verbal communication skills
  • Positive attitude and professional demeanor
  • Strong customer service and relationship-building abilities
  • Self-motivation and personal accountability
  • Attention to detail and organizational skills
  • Problem-solving and critical-thinking abilities
  • Ability to work independently in a remote environment
  • Desire to learn, grow, and take ownership of results
Helpful Experience (Not Required)
Experience in the following areas is beneficial:
  • Customer Service
  • Customer Support
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Account Management
  • Call Center Operations

No prior insurance experience is required.
We provide complete training and ongoing mentorship to help you succeed.What We Offer100% Remote Flexibility
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Supportive virtual work environment
Qualified Client Opportunities
  • Connect with clients who have requested information
  • Focus on relationship-building and exceptional customer service
  • No cold calling required
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance incentives
  • Leadership bonuses
  • Recognition programs
Long-Term Income Potential
  • Residual income opportunities through client renewals
  • Performance-based advancement
  • Leadership development pathways
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
Additional Benefits
Eligible representatives may have access to:
  • Company-provided life insurance
  • Medical reimbursement program
  • Union-supported work environment
  • Modern virtual technology and collaboration tools
  • Leadership conferences and company-sponsored incentive trips
Why Join AO?
At AO, your success is determined by:
  • Your effort and consistency
  • Your willingness to learn and grow
  • Your commitment to serving clients
  • Your ability to build lasting relationships

Here, you'll have the opportunity to:
  • Build a rewarding long-term career
  • Advance based on performance-not seniority
  • Develop leadership skills through mentorship
  • Work remotely with flexibility and support
  • Make a meaningful difference in the lives of working families
Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Build Your Future?
If you're ready to build a flexible remote career with purpose, professional growth, and long-term opportunity, we'd love to hear from you.
Apply today and discover how far your ambition can take you with AO.Help Families. Build Relationships. Grow Your Career. 🚀

Apply