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Remote Phone Operator Jobs in Ashland, OR (NOW HIRING)

Remote Phone Operator information

See Ashland, OR salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote phone operator in Ashland, OR is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.90 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Ashland, OR?

For Remote Phone Operator jobs in Ashland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Ashland, OR look for?

The top searched job categories for Remote Phone Operator jobs in Ashland, OR are:

What cities near Ashland, OR are hiring for Remote Phone Operator jobs?

Cities near Ashland, OR with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Ashland, OR as of August 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,998 per year, or $18.3 per hour.

Remote Customer Care Opportunities

1-800-Flowers.com, Inc.

Medford, OR • Remote

$15.55/hr

Full-time

Re-posted 12 days ago


Job description

Join Our Customer Care Team From Home!

Are you a compassionate person who thrives on connecting with others and resolving their issues with empathy? Do you enjoy helping people, solving problems, staying organized, and creating positive experiences? If so, we want to talk to you!

At 1-800-FLOWERS.COM, Inc., our Customer Care teams play an important role in helping customers celebrate, connect, and express themselves through our family of brands.

We are looking for customer-focused individuals interested in a variety of remote Customer Care opportunities. Depending on the position and business needs, you could be assisting customers directly, supporting corporate and VIP clients, processing orders, gathering important order information, responding to customer inquiries, or working behind the scenes to ensure every order is completed accurately and efficiently.

What You Could Be Doing

Opportunities within our Remote Customer Care teams may include:

  • Assisting customers through inbound and outbound phone calls, email, and other communication channels.
  • Listening to customer needs, answering questions, resolving concerns, and providing helpful solutions with empathy and professionalism.
  • Supporting customers with order placement, order updates, account questions, and other service needs.
  • Processing consumer, corporate, and business gifting orders accurately and efficiently.
  • Gathering important information such as payment details, recipient addresses, gift messages, shipping dates, and other order requirements.
  • Supporting corporate, VIP, and business customers with their gifting and order management needs.
  • Entering orders, creating invoices, updating customer information, and maintaining accurate records in company systems.
  • Following up with customers to obtain missing information and ensure orders are completed on time.
  • Partnering with internal teams and leadership to resolve issues and provide a seamless customer experience.
  • Managing multiple tasks and priorities while maintaining accuracy, quality, and productivity.
  • Using technology and internal systems to document customer interactions, process orders, and manage customer requests.
  • Identifying opportunities to recommend products or services that may better meet a customer's needs.
  • Contributing to a collaborative remote team environment focused on helping customers and delivering exceptional service.
What We're Looking For

We are looking for people who are passionate about helping others and comfortable working in a fast-paced environment. Successful candidates may have:

  • A high school diploma or equivalent.
  • Previous customer service, call center, administrative, order processing, data entry, retail, hospitality, or related experience.
  • Strong verbal and written communication skills.
  • A customer-first mindset and the ability to communicate with patience, empathy, and professionalism.
  • Strong attention to detail and a commitment to accuracy.
  • The ability to listen carefully, ask questions, and identify what customers need.
  • Strong organizational and time management skills.
  • The ability to multitask and shift between different responsibilities throughout the day.
  • Comfort learning and using computer systems, internet-based applications, and Microsoft Office programs.
  • The ability to work independently while remaining connected and engaged with a remote team.
  • A positive, flexible attitude and willingness to learn.
  • The ability to successfully complete required training and meet established attendance, quality, productivity, and performance expectations.
Working Remotely

Because these opportunities are remote, candidates must have a dedicated workspace and reliable internet service that meets the requirements of the specific position.

Depending on the role, employees may be required to provide or have access to a compatible Windows or Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a keyboard and mouse, a working cellphone, and other equipment necessary to perform the position successfully.

Specific technology and equipment requirements will be discussed during the hiring process.

The expected hourly rate for this position is $15.55. The actual compensation will be determined by experience and other factors permitted by the law.

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