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Remote Phone Operator Jobs in Louisiana (NOW HIRING)

Deloitte

Epic Denials Management Operator

New Orleans, LA · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

CSAA

Commercial Senior Auto Claims Adjuster- Remote

Iowa, LA · Remote

$58K - $75K/yr

... operating procedures. Work Schedule: The expected schedule for this role is Sunday through Thursday ... phone, and chat features. * 1-2+ years of auto or commercial adjusting/liability experience ...

CSAA

$54K - $70K/yr

... operating procedures. Work Schedule: The expected schedule for this role is Sunday through Thursday ... phone, and chat features. * 1-2+ years of auto or commercial adjusting/liability experience ...

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Remote Phone Operator information

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Louisiana? The most popular types of Phone Operator jobs in Louisiana are:
What are popular job titles related to Remote Phone Operator jobs in Louisiana? For Remote Phone Operator jobs in Louisiana, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Louisiana look for? The top searched job categories for Remote Phone Operator jobs in Louisiana are:
What cities in Louisiana are hiring for Remote Phone Operator jobs? Cities in Louisiana with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Louisiana as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% Remote job distribution.

Communications Bilingual Operator Patient Services - Full-Time Remote

St. Thomas Community Health Center

New Orleans, LA • On-site, Remote

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 2 days ago

Job description

Patient Services Representative - Communications Operator
At St. Thomas Community Health Center our mission is to provide culturally competent
healthcare of the highest quality, regardless of the patient's ability to pay. We foster relevant
research and educational activities directed toward achieving health initiatives that reduce
health disparities in our community. Central to our mission is to acknowledging the role of
institutional racism as causative of these disparities. As such, our work is directed toward
becoming an antiracist institution.
Job Summary
A patient services representative is responsible for handling incoming calls from patients, providing assistance, and resolving inquiries or concerns. Overall, a patient services representative plays a vital role in providing excellent customer service, addressing patient inquiries, and ensuring patient satisfaction over the phone. They contribute to the efficient operation of the call center and help maintain positive relationships between patients and the healthcare facility.
Responsibilities
  • Answering calls: Handling a high volume of incoming calls from patients
  • Resolving issues: Listening to patient concerns, complaints, or issues and working to resolve them in a timely and satisfactory manner.
  • Scheduling appointments: Assisting patients in scheduling appointments and coordinating with healthcare providers.
  • Documenting calls: Accurately documenting all relevant information from patient calls, including inquiries, concerns, and actions taken.
  • Providing exceptional customer service: Ensuring a positive and professional experience for patients.
  • Collaborating with the healthcare team: Working closely with healthcare providers, nurses, and other staff members to ensure accurate and timely communication.
  • Adhering to regulations and policies: Following all applicable healthcare regulations, privacy laws, and organizational policies.

Qualifications
Required:
  • At least 2 years of college
  • Good written/verbal communication skills
  • Problem-solving skills
  • Experience using Microsoft Office, internet and email.
  • 2 years of administrative experience
  • Bilingual - Spanish

Preferred:
  • 3 years of administrative experience
  • Bachelor's Degree

St Thomas Community Health Center offers a full competitive and comprehensive benefits package for full-time employees. Just a few of the great benefits we provide at St Thomas Community Health Center are:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability

This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law

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