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Remote Phone Operator Jobs in Colorado (NOW HIRING)

Comfortable operating as a department of one initially while scaling the function deliberately ... Use of standard office equipment (computer, phone, copier, etc.). Work Environment Primarily an ...

Solutions Architect

Greenwood Village, CO ยท On-site +1

$110K - $210K/yr

This role is a hybrid onsite/remote position requiring candidates to be local to the greater Denver ... No phone calls please. Sentinel is proud to be an equal opportunity employer including disability ...

Sales Manager

Boulder, CO ยท Remote

$95K/yr

Partner with the COO to align marketing strategy with sales qualification criteria, ensuring ... Company laptop & monthly phone bill reimbursement * Remote / flex working * 401k Package * Health ...

Solutions Architect

Greenwood Village, CO ยท On-site +1

$110K - $210K/yr

This role is a hybrid onsite/remote position requiring candidates to be local to the greater Denver ... No phone calls please. Sentinel is proud to be an equal opportunity employer including disability ...

Solutions Architect

Greenwood Village, CO ยท On-site +1

$110K - $210K/yr

This role is a hybrid onsite/remote position requiring candidates to be local to the greater Denver ... No phone calls please. Sentinel is proud to be an equal opportunity employer including disability ...

Vice President, Mechanical Engineering

Denver, CO ยท On-site +1

$259K - $287K/yr

We are an award-winning industry leader in building, owning, and operating highly efficient, cost ... Any STACK Location or Remote * Travel: Some domestic travel required, estimated 25-33% * Benefits ...

Director, Electrical Engineering

Denver, CO ยท On-site +1

$197K - $221K/yr

We are an award-winning industry leader in building, owning, and operating highly efficient, cost ... Any STACK Data Center or Denver, CO, or open to remote work for qualified candidates * Travel:

Cybersecurity Engineer

Boulder, CO ยท On-site +1

$85K - $125K/yr

... as operating systems, and wants to build an enduring, impactful organization, we want you on our ... Cell Phone Reimbursement | Team Retreats | Micro-Bonuses | Partial Remote Work Options * 4-day ...

Customer Care Representative

Louisville, CO ยท Remote

$36K - $43K/yr

Respond to customer inquiries via phone, email, and live chat including AI-assisted chat ... This position is fully remote and requires a dedicated home workspace with reliable high-speed ...

Customer Care Representative

Louisville, CO ยท On-site +1

$36K - $43K/yr

Respond to customer inquiries via phone, email, and live chat including AI-assisted chat ... This position is fully remote and requires a dedicated home workspace with reliable high-speed ...

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Remote Phone Operator information

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Colorado? The most popular types of Phone Operator jobs in Colorado are:
What are popular job titles related to Remote Phone Operator jobs in Colorado? For Remote Phone Operator jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Colorado look for? The top searched job categories for Remote Phone Operator jobs in Colorado are:
What cities in Colorado are hiring for Remote Phone Operator jobs? Cities in Colorado with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Colorado as of July 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Senior Director, Operations - Drybar

Senior Director, Operations - Drybar

WellBiz Brands, Inc.

Denver, CO โ€ข On-site, Remote

$125K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago


Job description

Overview
The Senior Director of Operations - Drybar is the senior operational leader responsible for driving franchisee performance, engagement, and operational excellence across the Drybar system. This role leads the Drybar Franchise Support function and serves as a strategic partner to franchise owners, internal support teams, and executive leadership to improve unit-level economics, operational consistency, and brand execution.
This leader is responsible for managing and developing a team of operational support professionals, including Directors of Operations, Senior Managers, and Managers, while establishing a high-performance coaching culture focused on accountability, business growth, and franchisee partnership.
The Senior Director of Operations - Drybar will oversee operational execution of key brand initiatives, support franchise owners in achieving revenue and profitability goals, and ensure alignment between the field and Support Center teams. This role also maintains a reduced portfolio of strategic multi-unit franchise owners, providing high-level business coaching and operational guidance.
The ideal candidate is an experienced franchise operations leader with strong business acumen, coaching capability, organizational leadership skills, and the ability to influence franchise owners and cross-functional partners to drive results.
WellBiz Brands Benefits:
  • Flexible time off and holiday schedule
  • Medical, dental, vision, and life insurance
  • Health Savings Account
  • Flexible Spending Account
  • 401K match
  • Monthly allowance for spending at WellBiz Brands, Inc. owned brands
  • Cell Phone reimbursement
  • Free Employee Assistance Plan

Location: Remote (United States)
Compensation Range: $125,000.00 - $140,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Salary ranges reflect Colorado disclosure requirements. Compensation may vary by geographic location for candidates working outside Colorado. This position is eligible for an annual performance-based incentive bonus with a target opportunity of up to 20% of base salary, along with a comprehensive benefits package.
Position Responsibilities:
Overall Objectives/Responsibilities, goals, expectations
Franchisee Performance & Business Coaching
  • Drive franchisee engagement, operational consistency, and unit-level economic performance across the Drybar system.
  • Coach franchise owners on revenue growth, profitability, staffing, membership performance, and guest experience.

Team Leadership & Development
  • Lead and develop a team of Directors, Senior Managers, and Managers supporting the Drybar franchise network.
  • Establish accountability, coaching standards, and operational alignment across the team.

Brand Operations & Initiative Execution
  • Oversee operational execution of brand initiatives, programs, and strategic priorities.
  • Partner cross-functionally with internal teams to support successful project management and rollout execution.

Franchisee Engagement & Communication
  • Build strong relationships with franchise owners through consistent communication, visibility, and partnership.
  • Lead operational meetings, webinars, business reviews, and franchisee engagement forums.

Operational Excellence & Analytics
  • Analyze business performance metrics and KPIs to identify opportunities and operational risks.
  • Drive continuous improvement initiatives that support franchisee success and operational scalability.

Additional Responsibilities
  • Maintain regular travel and field visibility across the Drybar system.
  • Participate in leadership meetings, strategic initiatives, and special projects as assigned.

Essential Skills, Experience, and Qualifications:
EDUCATION/EXPERIENCE:
  • Bachelor's degree in Business, Operations, Management, or related field preferred.
  • 7+ years of franchise operations, multi-unit leadership, or field support experience.
  • 3+ years of experience leading and developing operational support teams.
  • Demonstrated experience coaching franchise owners or multi-unit operators on business performance and profitability.
  • Experience supporting beauty, wellness, retail, hospitality, or service-based franchise systems preferred.
  • Multi-unit operational leadership experience is strongly preferred

Successful candidates will bring:
  • Proven leadership, coaching, and mentoring experience
  • Strong business and operational acumen with the ability to analyze performance metrics and identify opportunities for growth
  • Excellent communication and presentation skills, both written and verbal
  • The ability to prioritize, stay organized, and adapt quickly in a changing environment
  • Confidence in navigating difficult conversations and influencing others toward action
  • A collaborative, solutions-oriented mindset with high attention to detail
  • The ability to remain calm and effective under pressure and tight deadlines
  • Proficiency with Microsoft Office and general computer applications
Additional Requirements
  • Willingness to travel frequently (approximately 25-35%), including occasional evenings and weekends
  • Valid driver's license and ability to be insured on rental vehicles
  • Ability to travel by car and air as needed
  • Personal credit card for travel expenses (weekly reimbursement provided)

WellBiz Brands, LLC. is the franchisor of five health and wellness brands: Drybarยฎ, Elements Massageยฎ, Amazing Lash Studioยฎ, Radiant Waxingยฎ, and Fitness Togetherยฎ. Headquartered in Denver, Colorado, WellBiz Brands has over 700 combined U.S. franchised locations across the five brands. Through the WellBiz Brands support staff, the brands strive to uphold these core values:
integrity, accountability, service-mindedness, decisiveness/bias to action, curiosity, and resilience. These core values embody everything important for each brand - from franchise owners to clients - to lead healthy, balanced lives. At WellBiz Brands, we value, promote, and celebrate diversity, equality, and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results, and a broad understanding of diversity in all ways. All five brands offer unique franchise opportunities for entrepreneurs from all walks of life and various investment levels, with a new focus on recurring revenue models. For more information about WellBiz Brands and its franchise opportunities, visit WellBizBrands.com.
This position will remain open until filled.