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Remote Performance Coaching Jobs in Wisconsin (NOW HIRING)

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Green Bay, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Waukesha, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Merrill, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Eau Claire, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Waukesha, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Milwaukee, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Eau Claire, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Milwaukee, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Merrill, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... FLS is a performance-driven environment with daily goals for each project. This is a work-from-home ...

CSAA

$94K - $124K/yr

Types of analyses may range from, but not limited to, root cause, cost benefit, performance ... Ability to coach and mentor co-workers and give feedback as required by using effective ...

CSAA

$77K - $102K/yr

Types of analyses may range from, but not limited to, root cause, cost benefit, performance ... Ability to coach and mentor co-workers and give feedback as required by using effective ...

CSAA

$87K - $115K/yr

Types of analyses may range from, but not limited to, root cause, cost benefit, performance ... Ability to coach and mentor co-workers and give feedback as required by using effective ...

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Remote Performance Coaching information

What is remote performance coaching?

Remote performance coaching is a process where a coach helps individuals or teams improve their work performance, skills, and productivity using virtual communication tools like video calls, phone, or messaging platforms. The coach provides feedback, sets goals, and supports personal and professional development from a distance, making it convenient for clients who may be located anywhere. This approach is popular because it offers flexibility, access to a wider range of coaches, and the ability to fit sessions into busy schedules.

What are the key skills and qualifications needed to thrive as a Remote Performance Coach, and why are they important?

To thrive as a Remote Performance Coach, you need expertise in coaching methodologies, goal-setting strategies, and a background in psychology or human performance, often supported by coaching certifications such as ICF or similar credentials. Familiarity with virtual meeting platforms, digital assessment tools, and coaching management software is typically required. Exceptional listening, motivational, and communication skills help build trust and engagement with clients remotely. These abilities ensure effective client progress, strong relationships, and impactful coaching outcomes across virtual environments.

What is the difference between Remote Performance Coaching vs Remote Performance Management?

AspectRemote Performance CoachingRemote Performance Management
CredentialsCoaching certifications, HR or psychology backgroundHR certifications, management training
Work EnvironmentOne-on-one coaching sessions, development-focusedTeam oversight, goal setting, appraisals
Employer & IndustryUsed in HR, training, and development sectorsUsed in HR, corporate management, and organizational leadership

Remote Performance Coaching focuses on individual development and skill enhancement through personalized coaching. In contrast, Remote Performance Management involves overseeing team performance, setting objectives, and conducting evaluations. While both roles aim to improve employee productivity, coaching emphasizes growth, whereas management centers on oversight and accountability.

How do remote performance coaches effectively build rapport and trust with clients when working virtually?

Building rapport and trust as a remote performance coach involves frequent, open communication and the use of technology to create a personal connection. Coaches often utilize video calls, interactive digital tools, and regular check-ins to foster engagement and active participation. Establishing clear goals, maintaining confidentiality, and showing genuine interest in clients' progress are essential practices. Many successful coaches also personalize their approach to suit each client's unique needs, which helps create a supportive and motivating virtual environment.
What are popular job titles related to Remote Performance Coaching jobs in Wisconsin? For Remote Performance Coaching jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Performance Coaching jobs in Wisconsin look for? The top searched job categories for Remote Performance Coaching jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Performance Coaching jobs? Cities in Wisconsin with the most Remote Performance Coaching job openings:
Remote Performance Coaching jobs near you
TELEPHONE SALES REP - REMOTE

TELEPHONE SALES REP - REMOTE

FLS CONNECT LLC

Green Bay, WI • On-site, Remote

$11 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Position Title: TSR
Location: Remote work from home
Department: Fundraising Operations
Reports To: Center Manager and Coach
Position Overview:
As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. FLS is a performance-driven environment with daily goals for each project. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).
Core Values:
  • Excellence: We believe in quality results delivered by investing in our people.
  • Freedom: We encourage exploration, experimentation, agility, and responsiveness.
  • Respect: We believe in trust, empathy, and empowering our employees.
  • Teamwork: We embrace diversity, inclusion, and the power of collaboration.
  • Transparency: We value open communication and clear decision-making.
  • Accountability: We emphasize personal responsibility as the foundation of success.

Compensation and Benefits:
  • Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
  • The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
  • A retention bonus
    • $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
    • $500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
  • Referral bonus program.
  • Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.

Duties and Responsibilities:
  • Make outbound fundraising calls to solicit pledges for client projects.
  • Follow provided and client-approved messaging on every call.
  • Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
  • Use responsive listening to provide appropriate situational responses.
  • Meet and maintain project goals and efficiency metrics.
    • Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
    • 95% on-time (start of shift and back from breaks and lunch).
    • 95% shift adherence/absenteeism.
  • Demonstrate exceptional customer service and react quickly to the person being called.
  • Accept coaching and counseling with a positive attitude.
  • Maintain a professional appearance and behavior.
  • Stay focused on the current project and prepare for each call.
  • Perform other duties as assigned.

Requirements:
  • Must work full-time day shift Monday - Friday. Additional shifts may be required during the peak busy season.
  • Must work in the continental United States.
  • Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
  • Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients. It is a vital requirement and policy to ensure we are giving our client(s) the most professional experiences when speaking with their clients/members, as outlined in our contracts.
  • Must pass a background check.

Physical Qualifications:
  1. Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately.
  1. Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction. A clear and confident speaking voice helps establish rapport with potential donors.
  1. Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.
  2. Sitting or Standing: Telephone fundraisers typically work on computers with headsets attached, where they are seated for most of their shifts. However, some employees may invest in standing workstations where they would be allowed limited movement during calls.
  3. Manual Dexterity: Basic computer skills are often required for data entry and managing donor information. Telephone fundraisers should be comfortable using a computer, typing quickly, and navigating various software or database systems.
  4. Hearing and Listening Abilities: Good hearing and active listening skills are critical for telephone fundraisers to understand donor responses, detect nuances in conversations, and respond appropriately.
  1. Vision Abilities: The primary duty of this position is to read and comprehend scripts displayed on a computer monitor without difficulty. Strong reading comprehension and the ability to quickly process and understand written material displayed on a computer monitor.
  1. Multitasking: Telephone fundraisers often have to manage multiple tasks simultaneously, such as entering data while conversing with donors. They should be comfortable with multitasking and maintaining focus on both the conversation and data management.
  1. Emotional Resilience: Fundraising can sometimes be challenging, as fundraisers may encounter rejection or negative responses. Emotional resilience is important to maintain a positive attitude and handle potential setbacks.

Non-Essential Functions:
From time to time, the telephone fundraiser may be required to perform additional duties as assigned by the Center Manager.
Education and Experience:
  • A high school diploma and/or some college education is a plus.
  • Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.

Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be monitored and recorded for quality and training purposes.
FLS Connect is an equal opportunity employer and is committed to building a diverse workforce. FLS Connect participates in the Work Opportunity Tax Credit (WOTC) program, a federal tax credit that helps employers hire individuals from targeted groups who face barriers to employment. Completing the WOTC questions in the application helps identify potential eligibility for this program. Your help in answering these questions supports our efforts to boost diversity and facilitate access to good jobs for all American workers. Providing this additional information is completely voluntary and will not affect employment.

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