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Remote Performance Center Jobs in Ohio (NOW HIRING)

Coach and motivate a team of remote call center agents * Monitor calls and provide real-time feedback * Help your team meet performance goals and KPIs * Communicate with agents via chat, phone, and ...

The Call Center Analyst will play a key role in supporting our customer service operations by ... Performance expectations for remote employees are consistent with onsite roles, including meeting ...

The Call Center Analyst will play a key role in supporting our customer service operations by ... Performance expectations for remote employees are consistent with onsite roles, including meeting ...

The Call Center Analyst will play a key role in supporting our customer service operations by ... Performance expectations for remote employees are consistent with onsite roles, including meeting ...

The Call Center Analyst will play a key role in supporting our customer service operations by ... Performance expectations for remote employees are consistent with onsite roles, including meeting ...

The Call Center Analyst will play a key role in supporting our customer service operations by ... Performance expectations for remote employees are consistent with onsite roles, including meeting ...

Coach and motivate a team of remote call center agents * Monitor calls and provide real-time feedback * Help your team meet performance goals and KPIs * Communicate with agents via chat, phone, and ...

Data Center Program Manager

Columbus, OH · On-site +1

$116K/yr

Enjoy flexible work arrangements (remote/hybrid options available). * Access a comprehensive ... Our collaborative approach ensures every project is engineered for performance, sustainability, and ...

Remote Customer Service Representative

Lorain, OH · Remote

$14.75 - $20/hr

Strong work ethic and ability to complete training modules independently Preferred Background * 2+ years of customer-service, call-center, or sales experience * Previous remote or performance-based ...

Remote Customer Service Representative

Toledo, OH · Remote

$14.75 - $20/hr

Strong work ethic and ability to complete training modules independently Preferred Background * 2+ years of customer-service, call-center, or sales experience * Previous remote or performance-based ...

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Remote Performance Center information

What is the difference between Remote Performance Center vs Remote Performance Analyst?

AspectRemote Performance CenterRemote Performance Analyst
CredentialsPerformance management certifications, data analysis skillsData analysis, performance metrics, certification preferred
Work EnvironmentTeam-based, centralized or virtual office settingIndividual role, remote or hybrid setup
Employer & IndustryOrganizations with performance management systems, HR departmentsCompanies focusing on employee performance, HR, or operations
Search & Comparison IntentUnderstanding roles in performance managementAnalyzing performance data and reporting

The Remote Performance Center typically oversees performance management processes across teams or organizations, focusing on strategy and system implementation. In contrast, a Remote Performance Analyst primarily analyzes performance data, prepares reports, and provides insights to improve individual or team performance. Both roles require data analysis skills and may involve remote work, but their focus and responsibilities differ significantly.

Entry Level Supervisor-Remote

Entry Level Supervisor-Remote

InfoCision

Akron, OH • Remote

$30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers


Job description

Entry-Level Supervisor (Remote)

$30,000/year (flexible based on experience)
Full-Time | Afternoon/Evening Shifts + 1 Weekend Day
Multiple Openings - Apply Today

Start Your Leadership Career-From Home

Ready to take the next step beyond a typical call center role?

We're hiring Remote Entry-Level Supervisors to support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership.

No formal management experience? That's okay-we'll help you build it.

What You'll Do

  • Coach and motivate a team of remote call center agents
  • Monitor calls and provide real-time feedback
  • Help your team meet performance goals and KPIs
  • Communicate with agents via chat, phone, and video (Microsoft Teams)
  • Address performance concerns and document coaching conversations
  • Troubleshoot basic tech issues (internet, systems, etc.)

What We're Looking For

  • Customer service, sales, or call center experience
  • Strong communication and people skills
  • Interest in leadership, coaching, or team development
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic computer skills (Microsoft Office/Teams)

Preferred (not required):

  • Previous leadership, mentoring, or coaching experience

Why Join Us

  • Build leadership experience
  • Gain coaching and performance management skills
  • Opportunity for advancement

Pay & Benefits

  • Starting at $30,000/year (flexible based on experience)
  • Medical, Dental, Vision insurance
  • Retirement plan (401k)
  • Paid holidays, vacation, and sick time