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Remote Pc Repair Jobs in Silver Spring, MD (NOW HIRING)

Evolver

Be Seen First

Tier 2 IT Support Specialist

Washington, DC · Remote

$42K - $54K/yr

... repair is required. * Provide advanced support for Microsoft Outlook, Teams, and Office 365 ... Support remote PC refresh and migration (e.g., Windows 10 to Windows 11). * Offer end-user training ...

New

Evolver Federal

Tier 2 IT Support Specialist

Reston, VA · Remote

... repair is required. * Provide advanced support for Microsoft Outlook, Teams, and Office 365 ... Support remote PC refresh and migration (e.g., Windows 10 to Windows 11). * Offer end-user training ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

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Remote Pc Repair information

See Silver Spring, MD salary details

$11

$18

$25

How much do remote pc repair jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote pc repair in Silver Spring, MD is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a Remote PC Repair job?

A Remote PC Repair job involves diagnosing and fixing computer issues over the internet without needing to be physically present. Technicians use remote access software to troubleshoot problems, install or update software, remove viruses, and optimize system performance. This role requires strong technical skills, good communication, and a reliable internet connection. Many remote PC repair technicians work for IT support companies or as independent freelancers.

What are the key skills and qualifications needed to thrive in the Remote Pc Repair position, and why are they important?

To thrive as a Remote PC Repair technician, you need a strong understanding of computer hardware, software troubleshooting, and networking fundamentals, often backed by certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote access tools, ticketing systems, and diagnostic utilities is typically required to effectively resolve user issues from a distance. Excellent communication, patience, and problem-solving skills help set you apart in dealing with clients remotely. These qualifications and soft skills are crucial for efficiently diagnosing and resolving technical problems, ensuring customer satisfaction, and managing multiple cases in a virtual environment.

How to make $1000 a week remotely?

A remote PC repair technician can earn $1000 a week by offering specialized services such as virus removal, hardware troubleshooting, and system upgrades, often through freelance platforms or own marketing. Building a strong skill set, certifications, and a reliable customer base can help increase earnings, especially when working full-time or scaling services. Consistent quality work and effective communication are key to maintaining high income levels in this field.

What jobs make $3,000 a day?

High-paying jobs related to remote PC repair or IT services typically include specialized roles such as IT consultants, cybersecurity experts, or freelance tech contractors, who can charge premium rates for their expertise. These roles often require advanced skills, certifications, and a strong client base, enabling some professionals to earn $3,000 or more daily through project-based or hourly billing. Such income levels are usually achieved by experienced specialists working independently or for consulting firms in high-demand niches.

What are some typical challenges faced by Remote PC Repair technicians, and how can they be managed?

Remote PC Repair technicians often encounter challenges such as diagnosing issues without physical access to the device, varying user technology literacy, and connectivity problems during remote sessions. Successfully managing these challenges involves using reliable remote access tools, maintaining clear and patient communication with clients, and following systematic troubleshooting procedures. Collaboration with team members and escalation protocols can also be necessary for more complex issues. Staying organized and adaptable helps ensure smooth operations and high-quality customer service in a remote work environment.

How to make $2000 a week working from home?

Remote PC repair technicians can earn $2000 or more weekly by providing high-demand services such as troubleshooting, hardware repairs, and software installations, often through freelance platforms or their own business. Building a strong skill set, obtaining relevant certifications, and establishing a reliable client base are key factors in reaching this income level.

Can a computer be repaired remotely?

Remote PC repair involves diagnosing and fixing computer issues over the internet using remote access tools. Many common problems, such as software errors or malware removal, can be addressed remotely by technicians with the appropriate skills and secure connections. However, hardware repairs or replacements typically require physical access to the device.
What are popular job titles related to Remote Pc Repair jobs in Silver Spring, MD? For Remote Pc Repair jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Pc Repair jobs in Silver Spring, MD look for? The top searched job categories for Remote Pc Repair jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Pc Repair jobs? Cities near Silver Spring, MD with the most Remote Pc Repair job openings:
Remote Pc Repair jobs near you
Infographic showing various Remote Pc Repair job openings in Silver Spring, MD as of July 2026, with employment types broken down into 83% Full Time, 7% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,442 per year, or $18 per hour.
Tier 2 IT Support Specialist

Tier 2 IT Support Specialist

Evolver

Washington, DC • Remote

$42K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Tier 2 IT Support Specialist serves as a critical escalation point between the USDA's National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. This is a fully remote, after-hours position; support is delivered remotely, outside of standard business hours, with the flexibility to respond to fluctuating ticket volumes and special projects. The Specialist works independently with minimal on-site supervision.

Work Schedule & Remote Requirements

This is a fully remote, after-hours position. The assigned shift will be identified during the hiring process. Support is provided across three coverage windows:

  • Evening shift: 4:30 PM – 1:00 AM.
  • Overnight shift: 1:00 AM – 8:30 AM.
  • Mixed/weekend shift: a combination of hours that includes a weekend shift of 8:00 AM – 4:30 PM.
  • Reliable high-speed internet connection and a secure, distraction-free home workspace are required.
  • Ability to work independently with minimal direct supervision during evening, overnight, and weekend periods.
  • Availability to work scheduled after-hours, weekend, and holiday shifts as assigned.
  • Government-furnished equipment must be maintained and secured in accordance with USDA policy.

Responsibilities

Incident Response & Resolution

  • Respond to escalated tickets from Tier 1 via the Remedy ticketing system.
  • Diagnose, troubleshoot and resolve issues related to VPN connectivity, password resets, and USDA-approved desktop software.
  • Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.

Technical Support & Troubleshooting

  • Provide remote support for hardware and software issues.
  • Perform software installations, remote reimaging, and configuration of USDA-standard systems.
  • Support operating system upgrades, patch management, and deployments.
  • Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).
  • Resolve issues with printers, peripherals, and network connectivity.

Account & Asset Management

  • Assist with user account provisioning, password resets, and WHfB support.
  • Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware assets.
  • Maintain inventory accuracy through asset and configuration management practices.

Customer Service & Communication

  • Deliver high-quality support via phone, email, chat, and remote-access tools.
  • Communicate technical solutions clearly to non-technical customers.
  • Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.

Flexible & Adaptive Support

  • Respond to fluctuating ticket volumes and assist with special IT projects.
  • Maintain availability throughout the assigned after-hours shift to ensure consistent coverage.
  • Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.

Additional Duties

  • Remotely diagnose and resolve PC and network hardware/software issues, coordinating local hands-on support or device shipment when physical repair is required.
  • Provide advanced support for Microsoft Outlook, Teams, and Office 365.
  • Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.
  • Support remote PC refresh and migration (e.g., Windows 10 to Windows 11).
  • Offer end-user training on Microsoft Office 365 and SharePoint Online.

Basic Qualifications

  • Associate's degree in Information Technology or a related field, or equivalent job experience.
  • 2 years of relevant technical support or help desk experience 1 year of experience in hardware/software troubleshooting.
  • 1 year of experience with VPN, networking, and OS upgrades.
  • 1 year of experience in account management, remote imaging, and software deployment.
  • 1 year of experience with telecommunications systems (VTC, VoIP, WITS).
  • 1 year of experience with asset/configuration management.
  • US Citizen with the ability to pass a comprehensive background check and maintain a favorable Public Trust background status.


Company Description

Evolver is a cybersecurity and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Our teams combine deep technical expertise with mission understanding to deliver secure, reliable, and scalable solutions that advance performance in high-stakes environments.