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Remote Patient Medical Receptionist Jobs (NOW HIRING)

MMC Group

Remote Patient Services Rep, PSR

$18/hr

Remote Patient Services Representative, PSR Pay: $18.00 per hour Location: Remote, U.S. Work ... Medical claims * Medical billing and coding * Prior authorizations * Benefit verification

American Health Connection

Be Seen First

Patient Services Representative-REMOTE

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at ... Hourly Rate Starts At $17.00 We offer medical, dental, vision, life insurance, 401(k) Plan with ...

New Jersey Urology

Remote Patient Access Representative

$17.75 - $22.50/hr

The Patient Access Representative is to be cross-trained in all aspects of reception to supply ... One year of experience working in a medical practice or in a health insurance organization

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How much do remote patient medical receptionist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote patient medical receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What does a remote patient medical receptionist do?

A Remote Patient Medical Receptionist is responsible for handling administrative tasks for healthcare providers from a remote location. Their duties typically include answering phone calls, scheduling appointments, verifying patient information, processing insurance claims, and maintaining patient records. By working remotely, they help clinics and medical offices run smoothly while providing patients with timely support and communication. This role requires strong organizational, communication, and computer skills, as well as knowledge of medical terminology and office procedures.

What are the key skills and qualifications needed to thrive as a remote patient medical receptionist?

To thrive as a Remote Patient Medical Receptionist, you need strong organizational skills, attention to detail, and experience with medical office procedures, usually supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is typically required. Exceptional communication, customer service, and multitasking abilities help you excel in a virtual environment. These skills ensure efficient patient interactions, accurate record-keeping, and smooth operation of remote healthcare services.

How does a remote patient medical receptionist effectively manage patient communications and scheduling in a virtual environment?

As a Remote Patient Medical Receptionist, you will primarily interact with patients through phone calls, emails, and sometimes secure messaging platforms. Managing patient communications requires strong organizational skills and familiarity with electronic health record (EHR) systems to schedule appointments, verify information, and relay messages to clinical staff. Since you'll work remotely, success often depends on your ability to prioritize tasks, maintain patient confidentiality, and coordinate closely with healthcare providers and other team members using digital collaboration tools. This role can be fast-paced, especially during peak hours, so adaptability and clear communication are essential.

What is the difference between Remote Patient Medical Receptionist vs Remote Medical Assistant?

AspectRemote Patient Medical ReceptionistRemote Medical Assistant
Primary RoleHandling patient scheduling, check-in, and administrative communicationAssisting with clinical tasks, patient intake, and basic medical procedures
Required CredentialsHigh school diploma, medical office experience often preferredMedical assisting certification or diploma often required
Work EnvironmentRemote, primarily administrative settingRemote or in-clinic, clinical support environment
Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, outpatient facilities

While both roles support healthcare operations remotely, the Remote Patient Medical Receptionist focuses on administrative tasks like scheduling and patient communication, whereas the Remote Medical Assistant involves clinical support and basic medical procedures. The choice depends on whether you prefer administrative or clinical responsibilities within the healthcare industry.

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What states have the most Remote Patient Medical Receptionist jobs?

States with the most job openings for Remote Patient Medical Receptionist jobs include:

What are popular job titles related to Remote Patient Medical Receptionist jobs?

For Remote Patient Medical Receptionist jobs, the most frequently searched job titles are:

Remote Patient Medical Receptionist jobs near you

Remote Patient Services Rep, PSR

Remote

MMC Group
Recruiting and Staffing Services • 51 - 200 employees
Learn more about MMC Groupexternal

$18/hr

Other

Medical, Dental, Vision, Life

Posted 5 days ago

Job description

Remote Patient Services Representative, PSR
Pay: $18.00 per hour
Location: Remote, U.S.
Work Arrangement: Work from Home
Technology Requirement: BYOD, Bring Your Own Device
Make a Difference for Patients, From Home!
Are you an experienced healthcare professional with a background in patient services, health insurance, medical claims, prior authorizations, benefits verification, or reimbursement support? We are seeking an experienced Patient Services Representative, PSR, to provide advanced support to patients, healthcare providers, and caregivers participating in manufacturer-sponsored patient support programs.
This is a remote opportunity for a highly organized, compassionate, and self-motivated professional who understands the complexities of healthcare coverage and can confidently help patients and providers navigate the process.
What You'll Do
As a Patient Services Representative, you will serve as an important resource for patients, providers, and caregivers. Your responsibilities may include:
  • Provide advanced support to patients, healthcare providers, and caregivers
  • Assist with medical billing and coding inquiries
  • Provide claims assistance, tracking, and submission support
  • Assist with prior authorizations and authorization tracking
  • Coordinate insurance benefits
  • Communicate benefit verification results
  • Conduct patient welcome calls
  • Research alternate insurance and coverage options
  • Assist with appeals and denied claims
  • Complete patient intakes and report adverse events as directed
  • Identify payer and reimbursement trends, including billing denials, claim denials, pricing errors, payment issues, and delays
  • Process correspondence accurately and efficiently
  • Coordinate with internal and external service providers to ensure established Service Level Agreements, SLAs, are met
  • Maintain strict confidentiality of patient-sensitive information
  • Work independently from assigned phone and system queues while meeting established productivity and quality expectations
  • Analyze moderately complex issues and determine appropriate action using established procedures
  • Support additional patient services, including benefit verifications and Patient Assistance Program, PAP, determinations
What We're Looking For
Required Qualifications
  • High school diploma or GED required
  • 4+ years of directly related, progressively responsible experience, or an equivalent combination of education and experience
  • A two-year degree may substitute for two years of the required experience
  • A four-year degree may substitute for four years of the required experience
  • Excellent verbal and written communication skills
  • Advanced interpersonal and relationship-building skills
  • Strong organizational skills with exceptional attention to detail
  • Strong mathematical skills and basic analytical abilities
  • Ability to work independently in a structured, queue-based remote environment
  • Ability to apply established policies and procedures when resolving issues
  • Proficiency with Microsoft Excel, Outlook, and Word
Healthcare Experience That Will Help You Succeed
Candidates with experience or knowledge in one or more of the following areas are strongly encouraged to apply:
  • Patient services or patient access
  • Medical claims
  • Medical billing and coding
  • Prior authorizations
  • Benefit verification
  • Coordination of benefits
  • Appeals and denials
  • Healthcare reimbursement
  • Health insurance or payer operations
  • Pharmacy operations
  • Patient Assistance Programs, PAP
  • Pharmaceutical patient support programs
  • Healthcare customer service
Remote Work Requirements
This is a remote, BYOD, Bring Your Own Device, position. Candidates must have their own appropriate computer equipment to perform the responsibilities of the role.
Because this position involves frequent interaction with patients, healthcare providers, and other stakeholders, candidates should have a professional, quiet, and distraction-controlled workspace suitable for handling confidential patient-related information.
Work Environment & Physical Requirements
This is primarily a sedentary, computer-based position. Candidates should be comfortable:
  • Spending 75% or more of the workday working directly on a computer
  • Performing repetitive keyboard and computer functions
  • Communicating frequently by telephone and electronically
  • Maintaining accuracy while managing detailed patient and insurance information
  • Working independently while meeting established service and productivity expectations
  • Managing multiple priorities and deadlines
  • Handling challenging or stressful situations professionally

Ready to Take the Next Step?
If you have 4+ years of relevant healthcare experience and understand medical claims, insurance benefits, prior authorizations, reimbursement, billing, or patient support services, we want to hear from you.
Bring your healthcare knowledge, customer service skills, and attention to detail to a role where your work can help patients successfully navigate the healthcare system.
Apply today for consideration for this Remote Patient Services Representative opportunity!
Throughout the past 35 years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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