Remote Patient Care Advocate Jobs in Decatur, GA

One of our clients, a leading provider of home health solutions, is seeking Remote Patient Service Coordinators to join their growing team. This role focuses on supporting recently discharged patients by scheduling assessments and helping ensure a smooth transition to at-home care.

Responsibilities

• Make outbound calls to patients recently discharged from the hospital to schedule assessments (50–100 calls daily).
• Explain the program and answer non-clinical questions.
• Handle inbound calls, return messages, and schedule appointments.
• Prepare patient cases and documentation for review.
• Coordinate with physicians and healthcare providers regarding patient care.
• Conduct follow-up calls to gather patient feedback and support engagement.
• Accurately document all patient interactions in Salesforce.
• Meet outreach and engagement goals while maintaining quality standards.
• Escalate issues when appropriate and support process improvement initiatives.

• 1+ year of call center experience required.
• Experience in high-volume customer service, outreach, or sales.
• Healthcare experience preferred (insurance verification, claims, enrollment, medical billing/coding, reimbursement, or related fields).
• Strong communication, organization, and documentation skills.
• High School Diploma or equivalent.
• Ability to work an 8-hour shift in a remote, stationary environment.
• Availability to work weekends and occasional evenings as needed.
• Reliable internet connection and confidential workspace required.

• Fully remote opportunity
• Structured training and call scripts provided
• Meaningful work helping patients transition from hospital to home
• Growth opportunities within a rapidly expanding healthcare organization

Job Type & Location

This is a Contract to Hire position based out of Atlanta, GA.

The pay range for this position is $17.50 - $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 24, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.