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Remote Patient Account Representative Jobs in Florida

Integrityfex

Account Representative

Miami, FL · Remote

Account Represntative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to assist clients with reviewing life insurance options designed to help protect their loved ones. If ...

Integrityfex

Account Representative

Fort Myers, FL · Remote

Account Represntative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to assist clients with reviewing life insurance options designed to help protect their loved ones. If ...

hirebox

Account Sales Representative

Tampa, FL · Remote

$353K/yr

JOTO PR Disruptors™ Tampa, FL Is expanding fast - Looking for a dedicated Account Sales Representative (Remote position) If you're energized by real conversations with visionary founders and ...

HireBox

Account Sales Representative

Tampa, FL · Remote

$353K/yr

JOTO PR Disruptors™ Tampa, FL Is expanding fast - Looking for a dedicated Account Sales Representative (Remote position) If you're energized by real conversations with visionary founders and ...

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Remote Patient Account Representative information

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How much do remote patient account representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote patient account representative in Florida is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.07 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What are popular job titles related to Remote Patient Account Representative jobs in Florida?

For Remote Patient Account Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Patient Account Representative jobs in Florida look for?

The top searched job categories for Remote Patient Account Representative jobs in Florida are:

What cities in Florida are hiring for Remote Patient Account Representative jobs?

Cities in Florida with the most Remote Patient Account Representative job openings:

Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $33,291 per year, or $16 per hour.

Patient Account Representative

Pediatric Associates

Plantation, FL • On-site, Remote

$17.25 - $22.75/hr

Full-time

Posted 9 days ago

Job description

Remote, Monday-Friday 8:00am-5:00pm
 

PRIMARY FUNCTION 

Patient Account Representative is responsible for managing and monitoring all tasks and communication related to the intake of information from guarantors and/or delinquent accounts to solicit payment. Other duties include keeping records of collections and status of accounts and taking incoming and making outbound calls to assist with patient account balances. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

This list may not include all the duties that may be assigned. 

  1. Monitor queue to ensure calls are being handled professionally and appropriately.  

  1. Perform analysis, research, and making decisions to appropriately handle phone inquiries.  

  1. Review accounts and responsible for completing adjustments to ensure correct reimbursement as instructed by Manager.  

  1. Identify delinquent accounts, aging period, payment sources, and correct any claim processing (data entry, verification, coding and/or posting) errors identified.  

  1. Manage requests for medical records, correspondence, and/or Explanation of Benefits (EOB). Research proper processing and/or payment of accounts from patients with or without insurance.  

  1. Responsible for collection efforts and for taking the appropriate steps to have claims processed for payment (i.e., re-submitting claims or filing claims appeal for payment or additional payment).  

  1. Keeps Manager abreast of any changes, and documents any problems related to work methodology procedural and recommends actions.  

  1. Identify and resolve patient billing disputes by evaluating patients’ financial status, establishing budget payment plans, collecting payments, and refunding patient credits.   

  1. Demonstrate good judgement and read and abides by the company’s code of conduct, ethics, employee handbook, policies and procedures and other corporate mandates.  

  1. Accountable for limiting the use and disclosure of Protected Health Information (PHI) for patients and employee’s information to the Minimum Necessary to perform the job.   

  1. Other various duties as assigned, including cross training in other functional areas. 

QUALIFICATIONS 

EDUCATION:  

  • High School Diploma or equivalent required. 

  • Experience may commensurate education.  

EXPERIENCE:  

  • Minimum 1 year of customer service experience in a healthcare setting required.  

KNOWLEDGE, SKILLS, AND ABILITIES 

  • Knowledge of billing and collection policies and procedures, all types of insurance (HMO, PPO, POS, Medicaid etc.) Skill in defining problems, interpreting billing information.   

  • Ability to multi-task in a face paced environment while meeting established production and quality goals/metrics.   

  • Strong organizational skills, with ability to effectively prioritize work and daily basis and follow up on open items in a timely manner.   

  • Must have strong verbal, written, and interpersonal communication skills.   

  • Demonstrates ability to work well in a team environment.   

  • General PC knowledge including Microsoft Office, Internet, and Email.  

TYPICAL WORKING CONDITIONS 

  • Non-patient facing 

  • May be either full time remote/telework or rotate working in the office and remote/telework. 

  • This job must be U.S. based. 

  • Indoor Work  

  • Operating Computer  

  • Reach Outward  

  • Manual Dexterity  

  • Lift/Carry 10 lbs. or less.  

  • Sitting  

OTHER PHYSICAL REQUIREMENTS 

  • Vision 

  • Sense of sound 

  • Sense of touch 

PERFORMANCE REQUIREMENTS 

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations. 

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job. 

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