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Remote Patient Access Representative Mercy Jobs in Iowa

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

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All JobsPatient Access Representative Mercy JobsRemote Patient Access Representative Mercy JobsRemote Patient Access Representative Mercy Jobs in Iowa

Remote Patient Access Representative Mercy information

What is the difference between Remote Patient Access Representative Mercy vs Remote Patient Scheduler?

AspectRemote Patient Access Representative MercyRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare facility or hospital settingRemote, healthcare facility or hospital setting
Employer & Industry UsageUsed by Mercy and similar healthcare providers for patient intakeUsed by Mercy and similar healthcare providers for appointment scheduling

Both roles are remote healthcare positions within Mercy, focusing on patient interactions. The Remote Patient Access Representative Mercy primarily handles patient registration, insurance verification, and data entry, while the Remote Patient Scheduler concentrates on scheduling appointments and managing calendars. Both require healthcare knowledge and excellent communication skills, but their core responsibilities differ slightly, catering to different stages of patient care coordination.

What are popular job titles related to Remote Patient Access Representative Mercy jobs in Iowa?

For Remote Patient Access Representative Mercy jobs in Iowa, the most frequently searched job titles are:

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The top searched job categories for Remote Patient Access Representative Mercy jobs in Iowa are:

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Cities in Iowa with the most Remote Patient Access Representative Mercy job openings:

Remote Patient Access Representative Mercy jobs near you
Infographic showing various Remote Patient Access Representative Mercy job openings in Iowa as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, 2% Temporary, and 13% Contract. Highlights an 100% Remote job distribution.

Monitor Tech Asst Virtual Patient Observer PT Resource Pool

Trinity Health

Des Moines, IA • On-site, Remote

$20.75 - $27.75/hr

Part-time

Posted 4 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:
Part timeShift:
Rotating Shift
Description:
**ON-SITE**
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers.
Job Description
Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines
Join the MercyOne Family! We are looking to hire a Virtual Patient Observer.
As a Virtual Patient Observer at MercyOne, you will provide constant, real-time video monitoring for patients in need of continuous monitoring in order to enhance patient safety. Patients identified as those who are at high risk for fall, are confused, or are ambulatory patients at risk for injury. Serves as the first line of action to verbally redirect the patient from engaging in at risk behaviors and communicates with the nursing staff directly if the patient requires assistance, as needed. Monitors, records and communicates patient activity.
Schedule:
  • 12-hour shifts; 7:00 AM - 7:30 PM

General Requirements:
  • Promptly recognize patients discomfort and at-risk behaviors, respond, and report as appropriate.
  • Monitors patients' mobility speaks directly with patients to encourage them to stay in bed as well as preventing patients from falling from bed.
  • Effectively escalates notification process to appropriate staff as necessary by seeking assistance from the hospital nurse when patient is in need, communicating directly and effectively with unit staff in the event that a patient is at risk for a fall, and also activates established protocol immediately in the event that a patient fall is imminent.
  • Provides excellent customer service to all patients, staff, physicians, and family members.
  • Performs clerical duties (i.e., maintains accurate and up-to-date department logs/records, answering phones, intercom, notify the assigned nurse).
  • Identifies interventions to maintain patient privacy.

Education:
  • High School Diploma or GED preferred and 16 years of age.
  • Previous health care experience, including remote cardiac or fall monitoring experience, desired.
  • Well organized, efficient multi-tasker able to prioritize simultaneous situations.
  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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