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Remote Overnight It Support Jobs in Springfield, VA

Aretum

Tier II Support Technician - Junior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... information technology certifications. Travel Requirements This is a remote position; however ... We are proud to support our nation's veterans and military families, providing career opportunities ...

Booz Allen Hamilton, Inc.

IT Systems Administrator

Arlington, VA · On-site +1

$62K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0246624 Location: Arlington,VA,US Share job via: Share IT Systems ... Experience supporting aerospace systems engineering activities * Experience with automation ...

Aretum

Tier II Support Technician - Senior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Associate or bachelor's degree in information technology, computer science, or a related field.

System One

Senior IT Analyst

Merrifield, VA · Remote

$88K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: Senior IT Analyst Location: remote Pay Rate: open to W2 and established 1099's Position ... Support identity lifecycle, access management, and privileged access controls * Deliver strategic ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

Seneca Holdings

SME IT Governance Manager

Chantilly, VA · On-site +1

$97K - $119K/yr

To support our team, we provide a balanced mix of benefits and programs. Your total rewards ... remote position. The selected candidate will be responsible for aligning the organization ...

Red Pulley, Inc.

Health IT Business Analyst II

Washington, DC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position follows a remote delivery model supporting IHSC/HITU, consistent with current program ... health IT or enterprise IT systems Demonstrated experience leading requirements gathering and ...

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All JobsIt Support JobsRemote Overnight It Support JobsRemote Overnight It Support Jobs in Springfield, VA

Remote Overnight It Support information

See Springfield, VA salary details

$15

$27

$46

How much do remote overnight it support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote overnight it support in Springfield, VA is $27.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Springfield, VA?

For Remote Overnight It Support jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote Overnight It Support jobs in Springfield, VA look for?

The top searched job categories for Remote Overnight It Support jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote Overnight It Support jobs?

Cities near Springfield, VA with the most Remote Overnight It Support job openings:

Remote Overnight It Support jobs near you

Tier II Support Technician - Junior

Aretum

Arlington, VA • On-site, Remote

$24.75 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Client Suitability Eligibility
About Aretum
Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to customers across the defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve complex operational challenges. We invest in our people and foster a culture centered on collaboration, inclusion, accountability, and professional growth.
Job Summary
Aretum is seeking a Tier II Support Technician - Junior to provide advanced technical support for end users across Windows, macOS, iOS, and Android environments. This position will diagnose and resolve escalated hardware, software, access, connectivity, and mobile device issues; administer user accounts; and document work through established incident, change, and knowledge management processes. The technician will deliver responsive customer service while supporting both onsite and remote users in a fast-paced enterprise environment.
Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.
Responsibilities
  • Provide Tier II technical support for escalated end-user hardware, software, mobile device, printer, peripheral, account, and connectivity issues.
  • Configure, troubleshoot, and support commercial off-the-shelf software and hardware across Windows, macOS, iOS, and Android environments.
  • Diagnose and resolve advanced technical issues involving operating systems, applications, authentication, user access, network connectivity, and device performance.
  • Use TCP/IP tools, protocol commands, and structured troubleshooting methods to identify and resolve technical issues.
  • Administer Active Directory user accounts, group memberships, permissions, password resets, and access requests in accordance with established procedures.
  • Support Microsoft Windows, Microsoft 365 applications, Office 365 ProPlus, SharePoint, and Exchange Online.
  • Support remote users through remote access software, VPN technologies, and secure connectivity solutions.
  • Configure, enroll, and troubleshoot mobile devices using enterprise mobile device management platforms such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
  • Create, update, and manage incident, change, and knowledge records within an IT service management platform such as BMC Helix or Remedy.
  • Analyze recurring user issues, identify root causes, and recommend improvements to troubleshooting procedures, documentation, and service delivery.
  • Escalate unresolved or high-impact issues to senior technical teams and coordinate follow-through until service is restored.
  • Communicate clearly and professionally with end users, technical teams, management, and executive-level personnel.
  • Develop and maintain technical documentation, troubleshooting guides, and knowledge articles.
  • Work independently and collaboratively, prioritize competing requests, meet service-level expectations, and assist with onsite equipment deployment or relocation as needed.

Requirements
  • At least five years of advanced-level experience supporting Windows, macOS, iOS, and Android operating systems.
  • At least five years of experience administering Active Directory users and accounts.
  • At least five years of experience supporting Microsoft Windows and Microsoft 365 applications.
  • At least three years of experience supporting clients through remote access software.
  • At least three years of experience supporting VPN and secure remote connectivity.
  • At least five years of experience using incident, change, or knowledge management systems, such as BMC Helix or Remedy.
  • Experience supporting Microsoft Office 365 ProPlus, SharePoint, and Exchange Online.
  • Experience supporting iOS and Android mobile operating systems.
  • Experience with mobile device management tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
  • Working knowledge of physical, network, and application layers, including TCP/IP troubleshooting tools and protocol commands.
  • Strong customer service, verbal communication, written communication, and interpersonal skills.
  • Ability to communicate professionally with executive-level staff, management, technical teams, and end users.
  • Ability to operate effectively in a fast-paced environment, manage competing priorities, and meet tight deadlines.
  • Ability to work both independently and with supervision, depending on operational requirements.
  • Ability to lift and move equipment weighing up to 50 pounds as needed for onsite hardware support.

Preferred Qualifications
  • CompTIA certification, such as A+, Network+, or Security+.
  • Microsoft 365 certification.
  • ITIL Foundation certification.
  • College degree in information technology, computer science, information systems, or a related field.
  • Other relevant, industry-recognized information technology certifications.

Travel Requirements
This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.
EEO Statement
Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
This position requires authorization to work in the United States. Additional citizenship, residency, clearance, or suitability requirements may apply based on federal client requirements.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short-Term & Long-Term Disability
  • Training & Development

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