... verify quality requirements - Tracks work item details so that all work is documented and ... Question5This is a remote work schedule that does not require the resource to be located in the ...
... verify quality requirements - Tracks work item details so that all work is documented and ... Question5This is a remote work schedule that does not require the resource to be located in the ...
Bilingual Customer Service Rep
Indianapolis, IN · Remote
$14.75 - $18.75/hr
Specialists process emails, enter Registry data in order to process all applications, and verify ... Remote The above is intended to describe the general contents and requirements of work being ...
Bilingual Customer Service Rep
Indianapolis, IN · Remote
$14.75 - $18.75/hr
Specialists process emails, enter Registry data in order to process all applications, and verify ... Remote The above is intended to describe the general contents and requirements of work being ...
Remote Order Verification information
What are the key skills and qualifications needed to thrive as a Remote Order Verification Specialist, and why are they important?
To thrive as a Remote Order Verification Specialist, you need strong attention to detail, data entry accuracy, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with CRM systems, order management software, and secure communication platforms is typically required. Excellent verbal communication, problem-solving abilities, and customer service skills set top performers apart in this role. These capabilities are crucial for ensuring order accuracy, preventing fraud, and delivering a seamless customer experience in a remote work environment.
What are some common challenges faced in a Remote Order Verification role and how can they be managed?
One of the main challenges in a Remote Order Verification position is accurately identifying fraudulent or suspicious orders without face-to-face interaction. This requires strong attention to detail, effective use of verification tools, and clear communication with customers to clarify discrepancies. Additionally, working remotely can sometimes lead to feelings of isolation, so staying connected with your team through regular virtual meetings is important. Time management and self-motivation are also crucial, as you'll need to balance efficiency with thoroughness to ensure customer satisfaction and prevent losses.
What is remote order verification?
Remote order verification is the process of reviewing and confirming customer orders from a remote location, often to prevent errors or fraud before processing. People in this role typically check order details for accuracy, ensure payment information is correct, and may contact customers to verify their identity or intent to purchase. This job is vital for online retailers and businesses that process orders digitally, as it helps maintain customer trust and reduce financial risks. Remote order verification specialists work from home or other remote settings, using digital tools to access order data and communicate with customers or team members.
What is the difference between Remote Order Verification vs Remote Customer Service Representative?
| Aspect | Remote Order Verification | Remote Customer Service Representative |
|---|---|---|
| Primary Role | Verify and process customer orders for accuracy and completeness | Assist customers with inquiries, complaints, and support |
| Required Skills | Attention to detail, data entry, order processing | Communication, problem-solving, empathy |
| Work Environment | Typically back-office, focused on order systems | Customer-facing, often via phone or chat |
| Common Certifications | Order processing or data entry certifications | Customer service or communication certifications |
Remote Order Verification focuses on ensuring customer orders are accurate and complete, primarily working behind the scenes. In contrast, Remote Customer Service Representatives engage directly with customers to resolve issues and provide support. While both roles require strong communication skills, order verification emphasizes accuracy and data handling, whereas customer service emphasizes interpersonal skills.
What are popular job titles related to Remote Order Verification jobs in Indiana? For Remote Order Verification jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Order Verification jobs in Indiana look for? The top searched job categories for Remote Order Verification jobs in Indiana are:
What cities in Indiana are hiring for Remote Order Verification jobs? Cities in Indiana with the most Remote Order Verification job openings:
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Job description
State agency seeking experienced developer to use the Power Platform and Dynamics 365 Customer Engagement to build enterprise applications for internal case management and customer service portals.
IN DEPARTMENT OF ENVIRONMENTAL MANAGEMENT
DYNAMICS 365 CUSTOMER ENGAGEMENT DEVELOPER
Purpose and Description
IDEM is using the Power Platform and Dynamics 365 Customer Engagement to build enterprise applications for internal case management and customer service portals. We are looking to build an internal development team capable of delivering high business value at a sustainable velocity.
The right candidate is excited about the capabilities of the Power Platform and how to use it to solve business problems. They are a lifelong learner who is interested in learning new ways of doing things. They stay current with Power Platform release plans and compose solutions rather than building everything from scratch. The candidate will work with Microsoft Dynamics 365, Microsoft Power Apps (Power App Portals/Power Pages, Canvas Apps, Power Bi), Microsoft Power Automate AND Logic Apps, JavaScript and HTML to develop and deliver enterprise business solutions.
Responsibilities
- Configures Dataverse and Dynamics 365 to meet technical design requirements
- Implements business logic using the right mix of native Dataverse/Dynamics 365 apps capabilities, Power Automate, plug-ins, and Azure Functions
- Builds reusable components using Power Apps Component Framework, Azure Functions, custom connectors, etc.
- Tests solutions to demonstrate and verify quality requirements
- Tracks work item details so that all work is documented and deployable
Technical Requirements
- Expert knowledge in Dataverse and Dynamics 365 Case Management and Power Apps Portals
- Proficient in Azure DevOps Boards, Repos, and CI/CD pipelines with Dynamics 365
- Builds and troubleshoot custom code including plug-ins.
- Experience with the D365 CDS PowerApps model, automating business processes with Microsoft Flow
- Experience in requirements gathering, Analysis, designing and development using JavaScript, CSS and HTML solutions as well as utilizing development tools provided within Dynamics 365 customization environment.
- Thorough understanding of MS Dynamics CRM Architecture and experience in xRM applications by using custom code
- Experience in developing Dynamics CRM custom workflows, plug-in creation, and creation of custom integration solutions with third-party vendors.
- Hands-on experience is desirable on configuring and customizing Share Point workflows, Custom Web Part design and development.
- Experience and working knowledge of web development using HTML 5, CSS3, JavaScript
- Proficient in using Azure PaaS services such as Logic Apps, Functions, and Data Factory
- Experience integrating third-party solutions such as DocuSign and ArcGIS
- Strong understanding of Agile/Scrum methodologies and best practices in order to engage with team, leadership and government clientele on project development.
Education, Credentials, and Experience
- 3+ years of experience with developing and configuring Dynamics 365 online, Power Platform, and Power Apps Portal
- 2+ years of experience with related cloud technologies such as Power BI, Microsoft Azure, and Azure DevOps
- PL-400 certification a plus, but not required
- Experience with Government Community Cloud (GCC) helpful, but not required
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceExperience as a Dynamics 365/Power Platform DeveloperRequired3YearsExperience with Dynamics 365 and Power Platform implementationsRequired3YearsExperience with Power BIRequired2YearsExperience with Microsoft Azure Required2YearsExperience with Azure DevOpsRequired2YearsExperience in developing Dynamics CRM custom workflows, plug-in creation, and creation of custom integration solutions with third-party vendors.Required0Experience with Dataverse and Dynamics 365 Case Management and Power Apps PortalsRequired0Experience using Azure PaaS services such as Logic Apps, Functions, and Data Factory Required0Microsoft certification PL-400 or PL-600Desired0
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address.Question3Please list the city and state where candidate currently resides.Question4Candidate must be paid BETWEEN $33.99 and $63.95 if selected for engagement. The provider markup for this position is 35%. Do you accept this requirement?Question5This is a remote work schedule that does not require the resource to be located in the State of IN. Please confirm the resource understands this.