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Remote Order Management Specialist Jobs in Raleigh, NC

Duke Health

COMPLIANCE SPECIALIST-Remote

Durham, NC · On-site +1

Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

Empire State Careers

Remote Sales Specialist

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Specialist

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Specialist

Raleigh, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Empire State Careers

Remote Sales Specialist

Durham, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Specialist

Durham, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Empire State Careers

Remote Sales Specialist

Raleigh, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Duke University

MEDICAL CODER SPECIALIST

Durham, NC · Remote

Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

Duke Health

MEDICAL CODER SPECIALIST

Durham, NC · Remote

Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

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Remote Order Management Specialist information

See Raleigh, NC salary details

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$39

How much do remote order management specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote order management specialist in Raleigh, NC is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.28 per hour, depending on experience, location, and employer.

What does a remote order management specialist do?

A Remote Order Management Specialist oversees the processing of customer orders from receipt to delivery, ensuring accuracy and timely fulfillment. They communicate with customers, suppliers, and internal teams to resolve any issues related to orders, shipments, or inventory. Working remotely, they use digital platforms to track orders, update records, and maintain a high level of customer satisfaction. Attention to detail, strong organizational skills, and proficiency with order management software are essential for this role.

What are the key skills and qualifications needed to thrive as a remote order management specialist, and why are they important?

To thrive as a Remote Order Management Specialist, you need strong organizational skills, attention to detail, and experience in order processing, typically supported by a background in business administration or supply chain management. Familiarity with order management systems (OMS), ERP software like SAP or Oracle, and CRM platforms is essential. Excellent written communication, problem-solving abilities, and time management help you stand out in this position. These skills are critical for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction in a virtual work environment.

What are some common challenges faced by remote order management specialists, and how can they be addressed?

Remote Order Management Specialists often encounter challenges such as coordinating effectively across time zones, managing high volumes of orders during peak periods, and maintaining clear communication with logistics partners and customers. To address these issues, it's important to develop strong organizational skills, utilize reliable order management software, and proactively set expectations with both internal teams and clients. Regular virtual check-ins and clear documentation can also help ensure smooth workflows and timely order fulfillment.

What is the difference between Remote Order Management Specialist vs Remote Customer Service Representative?

AspectRemote Order Management SpecialistRemote Customer Service Representative
Primary RoleManage and process customer orders, track shipments, and resolve order-related issuesHandle customer inquiries, provide product information, and resolve service issues
Required SkillsOrder processing, inventory management, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentOrder processing systems, CRM software, logistics platformsCall centers, chat platforms, email support tools
Common CertificationsNone specific, logistics or supply chain certifications may helpCustomer service certifications (e.g., CCSP) optional

The main difference is that Remote Order Management Specialists focus on processing and tracking customer orders, while Remote Customer Service Representatives handle general customer inquiries and support. Both roles require strong communication skills but differ in their specific responsibilities and tools used.

What are popular job titles related to Remote Order Management Specialist jobs in Raleigh, NC?

For Remote Order Management Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Remote Order Management Specialist jobs?

Cities near Raleigh, NC with the most Remote Order Management Specialist job openings:

Remote Order Management Specialist jobs near you
Infographic showing various Remote Order Management Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,329 per year, or $23.2 per hour.

COMPLIANCE SPECIALIST-Remote

Duke Health

Durham, NC • On-site, Remote

Full-time

Posted 15 days ago

Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

344th of 898 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
This position is 100% remote. All Duke University remote workers must reside in one of the following states:
North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Missouri, Montana, New Hampshire, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington.
*Now offering a $10,000 sign-on bonus that will pay out in 4 equal installments over 24 months - 6-month increments.
General Description of the Job Class:
The Compliance Specialist Auditor will perform coding quality audits of inpatient records to assure appropriateness and accurate code assignments in accordance with Center of Medicare and Medicaid (CMS) guidelines and to provide ongoing feedback and identification of the education needs for the providers and staff.
Duties and Responsibilities
PRIMARY FUNCTION: Monthly QA Audits of PB coders.
Monitor data quality and optimal reimbursement to the hospital by performing retrospective quality audits for accurate coding of ICD-10-CM diagnoses or CPT-4 procedures (and appropriate use of modifiers) for professional and outpatient services using Center for Medicare and Medicaid coding guidelines, standards and regulations.
Should be able to adequately utilize coding resources to back up any findings within audit
Responsible for performing medical record reviews to ensure that documentation supports the assigned codes.
Performs focused/integrated audits; when necessary
Serves as subject matter coding expert
Collaborates with outside departments
Serves as the expert for coding questions
Identify coding and billing risk areas, report results to PB Operations for action plan
Analyzes coded records for compliance with federal, state and third party insurer rules and regulations and note trends.
Excellent verbal and written communication
Sets the tone for ethical behavior, actively models ethical behavior to set an example for others
Identifies issues and discusses them in a timely and constructive manner to obtain a rapid and effective resolution
Performs other related duties incidental to the work described herein and other related work as assigned.
HIGHLY SOUGHT AFTER SKILLS:
  • HCC coding/auditing
  • Multi-Specialty Coding/Auditing
    • Examples:
      • Interventional Radiology
      • Cardiothoracic
      • Ortho (Foot and Ankle Specifically)
      • Critical Care
      • Observation Services
      • ED
      • Edits/Denials
      • Gen Surg
      • Trauma
      • Peds
      • GI
      • Anesthesia

  • Good work ethic
  • Strong sense of responsibility
  • Ability to work independently

Required Qualifications at this Level:
Education:
  • High School Diploma, required

Experience:
  • Four (4) years of coding review experience in applying compliance, auditing and coding principles as they relate to professional coding and billing
  • Or equivalent combination of relevant education and/or experience.

Degrees, Licensure, and/or Certification:
  • Certified Professional Coder (CPC), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) and/or Certified Coding Specialist (CCS), required
  • Certified Risk Coder (CRC), Certified Professional Medical Auditor (CPMA)- Added bonus credentials

Knowledge, Skills, and Abilities:
Knowledge of:
  • ICD-10-CM and CPT/HCPCS coding guidelines to effectively apply to outpatient diagnoses and procedures.
  • Knowledge of prospective payment systems and thorough understanding of DRG/APC reimbursement methodologies and coding validation.
  • Understanding of anatomy, physiology, pharmacology and medical terminology.

Ability to:
  • Achieve thoroughness and accuracy in task completion
  • Analyze detailed information to determine appropriate compliance with coding and reimbursement regulations
  • Establish and maintain effective working relationships
  • Communicate clearly and concisely
  • Identify trends within audits

Systems
  • Epic experience preferred; 3M 360 CAC, Audit Manager
  • MS Office Applications (Word, Excel, Visio, Access, PowerPoint)

Distinguishing Characteristics of this Level:
All job performance relates to the strategic goals of DUHS and its entities.All DUHS staff are expected to live Duke's Core Value: Caring for our patients, their loved ones and each other.Demonstrating commitment to excellence, safety, integrity, diversity and teamwork.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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