Philadelphia, PA · On-site +1
$48K - $58K/yr
Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance What Does a CSR at PeopleJoy Do? * Respond to client inquiries via phone ...
Philadelphia, PA · On-site +1
$48K - $58K/yr
Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance What Does a CSR at PeopleJoy Do? * Respond to client inquiries via phone ...
$10.67 - $12.28
1% of jobs
$12.28 - $13.88
4% of jobs
$13.88 - $15.48
10% of jobs
$16.26 is the 25th percentile. Wages below this are outliers.
$15.48 - $17.08
20% of jobs
The median wage is $18.11 / hr.
$17.08 - $18.69
23% of jobs
$18.69 - $20.29
14% of jobs
$20.73 is the 75th percentile. Wages above this are outliers.
$20.29 - $21.89
11% of jobs
$21.89 - $23.50
6% of jobs
$23.50 - $25.10
4% of jobs
$25.10 - $26.70
4% of jobs
$26.70 - $28.30
2% of jobs
$10
$19
$28
A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.
In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.
To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.
For Remote Order Entry jobs in Exton, PA, the most frequently searched job titles are:
The top searched job categories for Remote Order Entry jobs in Exton, PA are:
Cities near Exton, PA with the most Remote Order Entry job openings:
$48K - $58K/yr
Full-time
Medical, Dental, Life, Retirement
Re-posted 5 days ago
PeopleJoy provides managed education benefits software for employers committed to their people and their purpose.
As workforce expectations shift toward personalization, continuous skilling, and community, PeopleJoy helps employers meet the moment. We deliver education and student loan benefits as a fully managed service that drives real impact for employees and employers alike.
About Our CultureOur culture is what makes PeopleJoy a great place to do meaningful work. We come from diverse backgrounds and experiences, but we're united by a shared drive to help others and improve lives.
We:
Here, you'll find purpose, ownership, and a team that values progress over perfection.
Our Core ValuesOur values shape our vision, products, culture, and customer success:
Do Right by Others
Have people's backs. Be someone others can rely on.
Improve Every Time
We don't do the same work the same way twice. We constantly streamline, simplify, and automate so each iteration is faster and better.
Be All-In - and Be Honest
We act in the best interest of PeopleJoy's mission and long-term success. We show up fully, take responsibility, and raise our hands early if something feels out of alignment.
Win Together
We prioritize team success over individual comfort, take feedback with humility, and step into whatever role helps the team win today.
Grit
We commit to long-term goals with resilience and discipline, pushing through obstacles even when progress feels slow.
We're seeking a customer-obsessed problem solver with strong communication skills to support our clients and their employees. Customer Support Representatives are the backbone of PeopleJoy, playing a critical role in helping employees navigate education assistance programs during some of the most complex and financially stressful moments of their lives.
As a CSR, you'll guide borrowers across multiple service lines-including loan forgiveness, tuition assistance, student loan repayment assistance, and refinancing-ensuring they receive clear, accurate, and empathetic support at every step. You'll follow documented workflows, maintain detailed case notes, and help borrowers achieve outcomes that can be truly life-changing.
This is not a generic call center role. It requires strong attention to detail, excellent communication, and the discipline to operate within structured, high-impact processes.
Job DetailsYou're succeeding when:
If this sounds like a role where you'd thrive and make a meaningful impact, we'd love to hear from you.
Employment Type: FULL_TIME
Sourced by ZipRecruiter
Finance and insurance
1 - 10 Employees
Philadelphia, PA, US
2016