The Oracle ERP & EPM Business Operations Leader will be responsible for building and
executing a unified operations framework post-system implementation, driving risk
mitigation, strengthening execution discipline across departments, accelerating issue
resolution, and translating strategic vision into actionable plans.
Key Responsibilities:
• Post-Go-Live Operations Management
• Establish and execute a coordinated support model integrating Finance, HR, IT,
and Procurement functions around Oracle ERP, HCM, and EPM modules.
• Develop and maintain a central operational playbook for business processes and
escalation management.
Risk Mitigation & Continuity:
• Implement robust process controls, documentation standards, and handoff
procedures to ensure continuity and minimize dependency on individual
personnel.
• Oversee stability and integrity of public sector reporting and audits for long-term
institutional resilience.
Issue Resolution:
• Build and manage ticket triage and prioritization systems with clear KPIs and
response timelines, ensuring alignment with organizational priorities.
• Prevent delays in critical business functions, such as payroll, budgeting, and
reporting, and reduce stress on senior finance personnel.
Cross-Functional Execution:
• Coordinate handoffs and dependencies across Finance, HR, and Technology
teams to promote alignment and efficient execution.
• Foster shared accountability and eliminate duplication or finger-pointing in
project delivery.
Strategic Roadmap Translation:
• Partner with leadership to transform strategic goals into tangible, time-bound
plans, clearly defining responsibilities, dependencies, and checkpoints for
progress tracking.
• Move the organization from a reactive to a proactive stance and reinforce
credibility in public sector performance.
Desired Impact:
• Enable leadership to focus on strategic decision-making rather than daily
escalations.
• Ensure institutional stability, resilience, and confidence in operations and
public-facing reporting.
• Accelerate execution, drive alignment, and create transparency in ongoing and
future projects.
Qualifications:
• Proven experience implementing and managing Oracle ERP, HCM, and EPM
environments.
• Demonstrated ability in designing and operating cross-functional frameworks in
Finance, HR, IT, and Procurement.
• Strong background in operational risk control, audit standards, ticketing
systems, and strategic project management.
• Leadership experience in public sector or complex organizational settings is
highly preferred.
Skills:
• ERP/EPM Systems Integration
• Process Control and Documentation
• Issue Resolution & KPI Management
• Cross-Functional Team Coordination
• Strategic Planning and Execution