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Remote Optical Customer Service Jobs in Rochester, NH

Optima Dermatology

AR / Patient Service Rep

Portsmouth, NH · Remote

$19 - $26/hr

Remote opportunities available for residents of ME, NH, MA, IN, OH, FL, NC. Position Summary: The ... Provide excellent customer service, assisting patients with billing inquiries, account balances ...

Optima Dermatology

AR / Patient Service Rep

Portsmouth, NH · Remote

$18.75 - $24/hr

Remote opportunities available for residents of ME, NH, IN, OH, FL, NC. Position Summary: The ... Provide excellent customer service, assisting patients with billing inquiries, account balances ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Rochester, NH

Remote Optical Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do remote optical customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote optical customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in Rochester, NH? For Remote Optical Customer Service jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in Rochester, NH look for? The top searched job categories for Remote Optical Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Optical Customer Service jobs? Cities near Rochester, NH with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you
Infographic showing various Remote Optical Customer Service job openings in Rochester, NH as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,265 per year, or $18.4 per hour.

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

American Logistics Authority

Concord, NH • On-site, Remote

$1.8K - $3.5K/wk

Full-time

Re-posted 20 days ago

Job description

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Job Type: Full-Time | Remote (U.S. Only)
About the Role:
We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
  • Communicate with drivers and clients to provide updates on loads
  • Manage shipment schedules and ensure on-time delivery
  • Track, organize, and record shipment information accurately
  • Deliver excellent customer service to carriers and clients
  • Collaborate with a professional virtual operations team

Qualifications:
  • Excellent communication and organization skills
  • Comfortable using basic computer tools (email, spreadsheets, chat apps)
  • Self-motivated with strong attention to detail
  • No prior logistics experience required

Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
  • 100% remote work
  • Flexible hours
  • Career growth opportunities in the logistics industry
  • Supportive virtual team environment

How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.

Apply