ZipRecruiter

Log In

2

Remote Optical Customer Service Jobs in Raleigh, NC

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess

Vision to Learn

Optician

Durham, NC · Remote

$25 - $30/hr

VISION TO LEARN Optician- ABOC preferred Location: Durham, North Carolina Compensation: $25-30/HR Position Title: Optician Employment type: 30 hrs/week Vision To Learn seeks compassionate,

next page

Showing results 1-20

All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Raleigh, NC

Remote Optical Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote optical customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote optical customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in Raleigh, NC? For Remote Optical Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote Optical Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Optical Customer Service jobs? Cities near Raleigh, NC with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you

Customer Service Travel Agent

Hello Sunshine Travels

Raleigh, NC • Remote

$15 - $20.25/hr

Other

Posted 6 hours ago

Job description

About the job Customer Service Travel Agent
We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You'll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
  • Provide clear, friendly communication via phone, email, and social platforms
  • Research destinations, pricing, promotions, and travel requirements
  • Manage bookings, changes, cancellations, and travel documentation
  • Resolve client concerns with professionalism and care
  • Build long-term relationships that turn travelers into repeat clients
What We're Looking For:
  • Strong customer service and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Passion for travel and helping others
  • Ability to multitask and pay attention to details
  • Sales or hospitality experience is a plus (but not required)
  • Willingness to learn and stay updated on travel trends
Why Join Us:
  • Flexible, remote opportunity
  • Ongoing training and mentorship
  • Growth potential within the travel industry
  • A supportive, positive team culture
  • The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure-this role is for you.

Apply