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How much do remote operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote operator in Delaware is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a Remote Operator job?

A Remote Operator monitors and controls systems, equipment, or processes from a remote location, often using specialized software or communication tools. They may work in industries like manufacturing, oil and gas, transportation, or customer support. Responsibilities typically include troubleshooting issues, ensuring operational efficiency, and maintaining safety standards. Strong technical skills and attention to detail are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Operator position, and why are they important?

To thrive as a Remote Operator, you need strong problem-solving abilities, attention to detail, and, in many industries, a relevant technical background or certification. Familiarity with remote monitoring software, SCADA systems, communication devices, and, where applicable, specific safety certifications such as OSHA or industry equivalents is often required. Excellent communication, adaptability, and reliability are important soft skills for coordinating with on-site teams and responding quickly to changing situations. These competencies ensure that Remote Operators can safely and efficiently monitor, control, or troubleshoot systems from a distance, often in high-stakes environments.

What are typical daily responsibilities for a Remote Operator and how do they interact with on-site teams?

Remote Operators are responsible for continuously monitoring equipment, systems, or processes through specialized software, responding to alarms, and making operational adjustments as necessary. They often document performance data, generate reports, and troubleshoot issues using remote access tools or by relaying information to field personnel. Regular communication with on-site teams is crucial, as Remote Operators provide vital information, coordinate responses to system alerts, and support safe and effective operations. This role requires proactive attention and strong teamwork to ensure that operations run smoothly, even when not physically present at the worksite.
More about Remote Operator jobs
What are the most commonly searched types of Operator jobs in Delaware? The most popular types of Operator jobs in Delaware are:
What are popular job titles related to Remote Operator jobs in Delaware? For Remote Operator jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Operator jobs in Delaware look for? The top searched job categories for Remote Operator jobs in Delaware are:
What cities in Delaware are hiring for Remote Operator jobs? Cities in Delaware with the most Remote Operator job openings:
Remote Operator jobs near you
Infographic showing various Remote Operator job openings in Delaware as of May 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,774 per year, or $20.1 per hour.
Remote Monitoring Center Specialist

Remote Monitoring Center Specialist

MODERNCONTROLS LLC.

New Castle, DE • Remote

$65K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Description

ModernControls is a leading provider of HVAC and building automation services for commercial facilities across Delaware, Pennsylvania, Maryland, and New Jersey. With over 200 employees and a fleet of 160 service vehicles, our team installs, maintains, and designs Building Automation and HVAC systems that help facility managers optimize building performance and control operating costs.


The Remote Monitoring Center (RMC) Specialist is responsible for the centralized monitoring, analysis, and support of Building Automation Systems (BAS) across multiple facilities. This role focuses on real-time alarm management, system optimization, and remote programming support using platforms from leading manufacturers such as Johnson Controls and Distech Controls. The ideal candidate will proactively identify system issues, implement programming changes, and contribute to the continuous growth and improvement of the remote monitoring department.


In this role, the RMC Specialist monitors BAS alarms and alerts in real time across multiple client sites, triaging and prioritizing them based on severity, impact, and system criticality. The position requires performing initial diagnostics to determine root causes of system issues, escalating critical alarms to field technicians or facility managers when necessary, and maintaining accurate alarm logs, incident reports, and resolution documentation. The specialist is also responsible for performing remote programming changes, system updates, and tuning across BAS platforms, including modifying control sequences, setpoints, schedules, and logic to optimize overall system performance. Additionally, the role supports commissioning activities by validating system functionality remotely and troubleshooting integration issues between HVAC, lighting, and other building systems.


A key component of the position involves system optimization and analytics, including analyzing system trends, energy usage, and performance data to identify opportunities for energy savings and operational improvements. The RMC Specialist implements continuous commissioning strategies to enhance efficiency and generates performance reports and dashboards for both internal teams and clients. The role also serves as a technical resource, providing remote assistance and guidance to clients, field technicians, and project teams, while clearly communicating system status updates and recommendations.

As part of a growing Remote Monitoring Center, the specialist contributes to the development of standard operating procedures, process improvements, and monitoring strategies. This includes supporting the onboarding and training of new team members and participating in the expansion of service offerings and the overall scaling of the monitoring center.

Requirements

Essential Functions & Responsibilities


 Alarm Monitoring & Response

  •  Monitor BAS alarms and alerts in real time across multiple client sites. 
  •  Triage and prioritize alarms based on severity, impact, and system criticality. 
  •  Perform initial diagnostics and determine root causes of system issues. 
  •  Escalate critical alarms to field technicians or facility managers as needed. 
  •  Maintain accurate alarm logs, incident reports, and resolution documentation. 


Remote System Programming & Support

  •  Perform remote programming changes, updates, and system tuning for BAS platforms. 
  •  Modify control sequences, setpoints, schedules, and logic to optimize performance. 
  • Support commissioning activities and validate system functionality remotely. 
  •  Troubleshoot integration issues between HVAC, lighting, and other building systems.

System Optimization & Analytics

  •  Analyze system trends, energy usage, and performance data. 
  •  Identify opportunities for energy savings and operational improvements. 
  •  Implement continuous commissioning strategies to enhance system efficiency. 
  •  Generate performance reports and dashboards for internal teams and clients. 


Customer & Internal Support

  •  Serve as a technical resource for clients, field technicians, and project teams. 
  •  Provide remote assistance and guidance during troubleshooting and maintenance. 
  •  Communicate system status updates and recommendations clearly and professionally. 


Department Growth & Development

  •  Assist in developing standard operating procedures (SOPs) for the RMC. 
  •  Contribute to process improvements, automation tools, and monitoring strategies. 
  •  Support onboarding and training of new team members. 
  •  Participate in expanding service offerings and scaling the monitoring center. 


Required Qualifications

  •  Associate's or Bachelor's degree in Engineering, HVAC, Building Automation, or related field (or equivalent experience).        
  •  5+ years of experience with Building Automation Systems. 
  •  Hands-on experience with Johnson Controls (e.g., Metasys) and/or Distech Controls (e.g., Eclypse, Niagara-   based systems). 
  •  Strong understanding of HVAC systems, controls logic, and networked systems. 
  •  Experience with BAS programming, graphics, and alarm configuration. 
  •  Ability to interpret control drawings, sequences of operation, and system schematics. 


Preferred Qualifications

  •  Experience with Niagara Framework (e.g., N4 certification). 
  •  Knowledge of BACnet, Modbus, and other communication protocols. 
  •  Familiarity with energy management and analytics tools. 
  •  Prior experience in a remote operations or monitoring center environment. 


Key Skills & Competencies

  •  Strong analytical and troubleshooting skills 
  •  Attention to detail and situational awareness 
  •  Effective written and verbal communication 
  •  Ability to multitask and prioritize in a fast-paced environment 
  •  Self-motivated with a focus on continuous improvement 


Work Environment

  •  Remote or hybrid work environment with potential shift coverage (including evenings/weekends if required). 
  •  Fast-paced, technology-driven operations center. 
  •  Collaboration with distributed teams across multiple locations. 

Benefits

  • 100% Company paid Health insurance
  • 401(k) Safe Harbor retirement plan with company match 
  • 3 weeks paid time off   
  • Dental & Vision insurance
  • Health savings account with company contribution 
  • Employer Paid Life insurance ($50,000)
  • Tuition reimbursement
  • Short & Long Term Disability Insurance



We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.We believe that the Service we provide, the Technology we offer and the Craftmanship we stand behind are the pillars that define us.


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