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Remote Operations Jobs in Plano, TX (NOW HIRING)

YO AI Labs

AI Consulting Expert - Remote

Dallas, TX · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... operations. * Experience preparing strategy reports, business cases, market analyses, client ...

Axon

Director of Sales, Majors Air

Dallas, TX · Remote

Support customers in building scalable aerial response programs, including drone dock deployments, remote operations, and integration into daily emergency workflows. * Expand adoption of Axon ...

Okaya Corp.

Quick Hire Devops Architect at Remote

Plano, TX · On-site +1

$63.25 - $83.50/hr

Devops Architect Remote Full Time Exp: 10+ years Experience in designing enterprise DevSecOps architecture for AWS cloudonprem application deployment using GitLab Architect Terraform IaC modules for ...

Vetcor

Security Operations Manager | Remote

Dallas, TX · Remote

About the Role The Security Operations Manager will lead the day-to-day operations of Vetcor's security operations, with expanded oversight of data security, vulnerability management, and security ...

Initio Capital

Operations Research Analyst

Dallas, TX · Remote

$97K - $115K/yr

THE ROLE As a Operations Research Analyst, you will help identify promising markets, companies ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

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Remote Operations information

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How much do remote operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote operations in Plano, TX is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $26.44 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Plano, TX?

The most popular types of Operations jobs in Plano, TX are:

What are popular job titles related to Remote Operations jobs in Plano, TX?

For Remote Operations jobs in Plano, TX, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Plano, TX look for?

The top searched job categories for Remote Operations jobs in Plano, TX are:

What cities near Plano, TX are hiring for Remote Operations jobs?

Cities near Plano, TX with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Plano, TX as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,083 per year, or $23.1 per hour.

Senior Manager, Facilities Remote Operations Center

Crusoe

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About Crusoe
Crusoe is building the energy and infrastructure foundation for the AI era. We design, build, and operate purpose-built, AI-optimized data centers - from gigawatt-scale campuses like Stargate in Abilene, Texas, to modular and distributed deployments - powered by an energy-first approach that pairs compute with reliable, low-cost power. Our Facility Remote Operations Center is the nerve center for this footprint: a 24/7 command function that provides centralized visibility, monitoring, and rapid response across Crusoe's critical infrastructure nationwide.
Position Summary
Crusoe is seeking a Senior Manager to lead the Facility Remote Operations Center (ROC) based in Dallas, Texas. This role owns the people, processes, and technology behind 24/7/365 remote monitoring of critical facility infrastructure - electrical, mechanical, fire/life safety, and building automation systems - across Crusoe's national data center portfolio.
The Senior Manager will build and lead a team of shift supervisors and operations specialists who serve as the first line of detection, triage, and escalation for facility events, working in close coordination with on-site Data Center Operations, Engineering, and Critical Facilities teams. This is a highly visible role that blends operational leadership, technical fluency in MEP (Mechanical, Electrical, Plumbing) systems, and program-building responsibility, as the ROC scales alongside Crusoe's rapidly growing AI infrastructure footprint.
Key Responsibilities
Remote Operations Center Leadership
  • Lead 24/7/365 ROC operations, including staffing, scheduling, shift coverage, and performance management for a team of remote operations supervisors and specialists.
  • Establish and continuously improve monitoring protocols, escalation procedures, and standard operating procedures (SOPs) for facility alarms, events, and anomalies across the fleet.
  • Serve as the senior escalation point for critical facility events outside of normal parameters, coordinating real-time response with on-site teams, vendors, and leadership.
  • Drive a culture of accountability, urgency, and continuous improvement within the ROC team.

MEP Systems Oversight & Technical Fluency
  • Maintain deep working knowledge of MEP systems within AI data centers, including electrical distribution (utility feeds, switchgear, generators, UPS, PDUs, busway), mechanical/cooling systems (CRAH/CRAC units, chillers, cooling towers, liquid cooling/CDUs, air handling), fire detection/suppression, and building management systems (BMS/DCIM/EPMS).
  • Partner with Facility/Critical Infrastructure Engineering to understand system design intent, sequences of operation, and normal vs. abnormal operating conditions for each site.
  • Ensure the ROC's monitoring platforms (DCIM, EPMS/BMS, ticketing, and alarm management tools) are correctly configured, integrated, and actionable for new and existing sites.

Incident & Risk Management
  • Own incident management processes for facility-impacting events detected remotely, including detection, notification, escalation, and post-incident documentation.
  • Lead or support root cause analysis (RCA) and after-action reviews for significant events, driving corrective and preventive actions.
  • Develop and maintain emergency response runbooks and escalation matrices in partnership with site teams, ensuring readiness for weather events, utility disturbances, and equipment failures.

Cross-Functional Coordination
  • Act as the connective tissue between remote monitoring and on-site Data Center Operations, Critical Facilities Engineering, Construction/Commissioning, and Security teams.
  • Support commissioning and turnover of new sites into the ROC monitoring scope as Crusoe's footprint expands.
  • Report on ROC performance, uptime-impacting events, and trends to senior leadership.

Team Development & Process Improvement
  • Recruit, train, and develop ROC staff, building technical competency in MEP systems and monitoring tools.
  • Build training programs and certification paths for remote operations specialists.
  • Identify opportunities for automation, tooling improvements, and process standardization to improve detection speed and reduce false-positive alarm fatigue.

Minimum Qualifications
  • 5+ years of experience in Data Center Operations, with direct responsibility for critical facility uptime.
  • Strong working knowledge of MEP systems within data center environments, including electrical distribution, backup power (generators/UPS), and mechanical cooling systems (air- and liquid-cooled), specifically as applied in high-density, AI/HPC data center environments.
  • Prior experience in a shift-based, 24/7 operations environment, including staffing and managing rotating shift schedules.
  • Demonstrated experience with incident management, escalation procedures, and root cause analysis for critical facility events.
  • Experience with DCIM, BMS/EPMS, or similar monitoring and alarm management platforms.
  • Proven people leadership experience, including hiring, coaching, and performance management of operations teams.
  • Strong communication skills, with the ability to translate technical facility issues into clear, actionable information for both technical and non-technical stakeholders.
  • Ability to work on-site in Dallas, Texas, and to support a 24/7 operation, including availability for off-hours escalations.

Preferred Qualifications
  • Experience specifically within hyperscale, colocation, or AI/GPU-cluster data center operations.
  • Industry certifications such as CDCP, CDCS, CDCE, DCPRO, or equivalent.
  • Experience standing up or scaling a remote/centralized operations function (NOC, GOC, or ROC) from the ground up.
  • Familiarity with liquid cooling infrastructure (CDUs, manifolds, rear-door heat exchangers) common in AI-optimized data centers.
  • Experience supporting multi-site, geographically distributed critical infrastructure portfolios.
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related technical field, or equivalent practical experience.

What Success Looks Like
  • A high-performing, technically capable ROC team that reliably detects and escalates facility events within defined SLAs.
  • Reduced mean-time-to-detect (MTTD) and mean-time-to-escalate (MTTE) for critical facility events across the fleet.
  • Well-documented, continuously improving SOPs and runbooks that scale as new sites come online.
  • Strong, trusted working relationships between the ROC and on-site/engineering teams.

Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location

Compensation Range
Compensation will be paid in the range of up to $175,000 -$200,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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