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Remote Operations Jobs in Pasadena, MD (NOW HIRING)

Cogent People Inc

DevOps Lead (Copado)

Columbia, MD · On-site +1

$51.25 - $70.25/hr

Location: Hybrid (Columbia, MD-2 days onsite per week) OR Remote (as applicable to role) Work ... The DevOps Lead leads DevSecOps implementation using Copado to enable automated, secure CI/CD ...

stanleyreid

DevOps Engineer (mid-level) - FS Poly

Columbia, MD · On-site +1

$59.75 - $81.75/hr

... remote work options. Join a close-knit team that invests in your career and well-being. The Role ... Experience with DevOps or Site Reliability Engineering methodologies. Required Skills: Git, Linux ...

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All JobsOperations JobsRemote Operations JobsRemote Operations Jobs in Pasadena, MD

Remote Operations information

See Pasadena, MD salary details

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How much do remote operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote operations in Pasadena, MD is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.08 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Pasadena, MD?

The most popular types of Operations jobs in Pasadena, MD are:

What job categories do people searching Remote Operations jobs in Pasadena, MD look for?

The top searched job categories for Remote Operations jobs in Pasadena, MD are:

What cities near Pasadena, MD are hiring for Remote Operations jobs?

Cities near Pasadena, MD with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Pasadena, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,000 per year, or $24.5 per hour.

Medicare Operations Senior Program Manager

Baltimore, MD • On-site, Remote

Bcbsa
See more jobs at Bcbsaexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Oversee day-to-day operational work streams supporting Medicare products and services to ensure compliance and operational efficiency.

  • Manage business requirements, system implementations, UAT, and change management in collaboration with cross-functional stakeholders.

  • Monitor operational performance, identify gaps, and implement corrections to maintain product integrity and compliance.

Job description

This role will be responsible for operations management of the Federal Employee Program (FEP) Medicare Advantage (MA) EGWP line of business. Responsible for overseeing day-to-day operational work streams that support Medicare products and services to ensure operational/regulatory compliance consistent with FEP, Office of Personnel Management (OPM), and Centers for Medicare and Medicaid Services (CMS), and EGWP policies and procedures. Manage operational efficiencies/continuous improvement initiatives and support operational implementation of cross-functional initiatives to enhance member and provider experiences.
This position partners closely with FEPOC MA Operations, Compliance, Product, Clinical, Network, and Inter Plan & Products (IPP) teams to ensure product builds are compliant, timely, and operationally sound. Position will serve as the primary interface with operations and implementation partners throughout the product cycle and will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives.
  • Manages business requirements, system implementations, UAT, and change management in partnership with the FEP Operations Center and cross-functional stakeholders. Ensures adherence to FEP program and ITS processes/procedures and applies deep Medicare Advantage regulatory and operational expertise to ensure CMS compliance and audit readiness.
  • Manages pre/post-launch operational monitoring, identifies execution gaps, and drives in-year corrections to maintain product integrity and compliance.
  • Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas/stakeholders. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion.
  • Manages product implementation and operational readiness as directed by product development team in ensuring benefit builds at the operations and implementation partner level align precisely with approved CMS-compliant specifications. Support enrollment, member services, provider network operations, ANOC/EOC planning, and member experience initiatives.
  • Supports Product Development team with strategic planning, multi-year operational roadmaps, and process optimization using Lean Six Sigma and industry benchmarking. Manages vendor relationships, contracts, and RFPs; represent MA operations in governance forums and with CMS.
  • Manages collating MA product operational performance reporting including all applicable KPIs, SLAs, regulatory, and operational reporting metrics and appropriately distributes to BCBSA leadership.
  • Serves as a liaison and communicator to FEPOC Operations team, presenting recommendations to leadership and mentoring operational staff.

The posting range for this position is:

105,400.00 - 152,800.00


Qualifications:
Education

  • Required BS in Healthcare, Business Administration, Public Health, or related field; or equivalent experience

Experience

  • Required 8+ Years experience in Medicare/Medicare Advantage Operations, healthcare operations, and health insurance or managed care.


Knowledge Skills and Abilities

  • Deep knowledge of Medicare Advantage, Part D, and CMS regulations.
  • Experience leading/supporting large, cross functional programs/projects, including working with TPAs/BPOs.
  • Experience working with core processing platforms like - Facets, HealthEdge, QNXT etc.
  • Strong analytical skills with ability to interpret utilization data, competitive benchmarking, and quality/Stars metrics to drive benefit enhancement decisions.
  • Excellent written, oral communication, and presentation skills; proven ability to develop and deliver executive-level materials and represent product initiatives to senior stakeholders.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project management tools and data visualization platforms.
  • Strong stakeholder management and relationship-building skills with the ability to influence without authority across Legal, Compliance, Actuarial, Clinical, and Operations functions.


Extra Posting Information:

#LI-Remote

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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