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Remote Operations Jobs in Fullerton, CA (NOW HIRING)

Operations Director

Long Beach, CA · Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

DIRECTOR OF OPERATIONS Status: Full-Time; Exempt Location ... Remote, within California Salary Range: $140,000-170,000 Reports to: Executive Director ABOUT ...

We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Senior Director, Shelter Operations

Los Angeles, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior ... Regular travel between LAAS shelters and the remote work location is required. This position is ...

Showing results 21-40

Remote Operations information

See Fullerton, CA salary details

$10

$25

$51

How much do remote operations jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote operations in Fullerton, CA is $25.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are remote operations?

Remote operations refer to managing and executing business functions or processes from a location outside of a traditional office, often utilizing digital tools and communication platforms. In roles like remote operations management, employees coordinate tasks, oversee workflows, and ensure efficiency without being physically present at a central site.

What are the most commonly searched types of Operations jobs in Fullerton, CA?

The most popular types of Operations jobs in Fullerton, CA are:

What are popular job titles related to Remote Operations jobs in Fullerton, CA?

For Remote Operations jobs in Fullerton, CA, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Fullerton, CA look for?

The top searched job categories for Remote Operations jobs in Fullerton, CA are:

What cities near Fullerton, CA are hiring for Remote Operations jobs?

Cities near Fullerton, CA with the most Remote Operations job openings:

Infographic showing various Remote Operations job openings in Fullerton, CA as of August 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% Remote job distribution, with an average salary of $52,414 per year, or $25.2 per hour.

Senior Operations Manager - Web Application & Product Operations

Abbott

Los Angeles, CA • Remote

Full-time

Re-posted 24 days ago


Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

177th of 540 rated manufacturers


Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Role Overview

The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations, release readiness, and hypercare management. This role is accountable for ensuring the reliability, performance, and operational excellence of web and remote care applications while partnering closely with Tier 1 Support, Software Development, SRE, DevOps, Systems Engineering, QA, and other crossfunctional teams. It also includes global coordination with teams in Malaysia and Ireland to drive seamless, unified operational execution.

Key Responsibilities

Tier 2 Operations

  • Lead a global Tier 2 support organization responsible for troubleshooting, incident resolution, and service restoration of customer-facing web applications.
  • Own escalations from Tier 1 and collaborate with Engineering/Dev teams for root cause analysis and permanent fixes.
  • Define and optimize incident response processes, SLAs/OLAs, runbooks, and operational dashboards.
  • Drive operational KPIs such as MTTR, incident reduction, availability, and performance.

Change Request & Release Governance

  • Manage the intake, prioritization, and approval process for change requests across multiple product lines.
  • Partner with Product and Engineering teams to align change requests with product roadmaps and release cycles.
  • Operate the Change Advisory Board (CAB) and ensure compliance with internal controls and audit requirements.
  • Track changes from request through deployment, ensuring proper testing, documentation, and rollback planning.

Product Operations

  • Act as the operational bridge between Product Management and Engineering to ensure seamless release execution and customer experience.
  • Establish operational readiness standards (capacity, observability, supportability, documentation).
  • Develop and maintain KPIs, service metrics, and user-impact dashboards.
  • Drive business continuity planning and operational risk assessments for product portfolios.

Hypercare Management

  • Plan and run Hypercare for major releases, migrations, or customer-impacting initiatives.
  • Coordinate cross-functional activities with Support, Engineering, QA, and SRE to ensure real-time monitoring, rapid issue triage, and clear communication.
  • Create Hypercare playbooks, staffing plans, and reporting mechanisms for leadership visibility.
  • Lead daily war rooms and ensure smooth transition back to steady-state operations.

Leadership & Cross-Functional Collaboration

  • Lead and mentor a team of operations analysts, Tier 2 engineers, and support specialists.
  • Partner closely with Malaysia and Irelandbased teams to support and drive business needs.
  • Build strong partnerships with Technical Program Managers, Engineering leaders, PMs, and Customer Support.
  • Drive continuous improvement initiatives in automation, monitoring, process efficiency, and customer experience.
  • Communicate operational status, risks, and escalations to executive leadership.

Qualifications

  • 10+ years of experience in software operations, production support, or technical program management.
  • Strong understanding of web application architecture, APIs, distributed systems, and cloud platforms (AWS/Azure/GCP).
  • Demonstrated expertise in highseverity incident management and postmortem processes.
  • Experience managing Change Request or Release Management processes in an agile environment.
  • Excellent analytical skills with proficiency in monitoring/logging tools (e.g., New Relic, Datadog, Splunk, Grafana).
  • Proven ability to influence cross-functional teams and communicate with senior leadership.
  • Strong organizational, problem-solving, and decision-making abilities.

Preferred Qualifications

  • Background in customer-facing product operations.
  • Familiarity with ITIL processes, SRE practices, or ISO/SOC compliance.
  • Experience managing global teams and 247 operational models.

The base pay for this position is

-

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Product DevelopmentDIVISION:CHR Corporate Human ResourcesLOCATION:United States > Sylmar : 13150 Telfair AvenueADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 5 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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