Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Digital Media Operations Coordinator (TEMP)
Los Angeles, CA · On-site +1
$22/hr
Remote Production Assistance: Provide general operational support to the Senior Producer and On-Camera Host, helping to streamline workflows and solve logistical hurdles as they arise. Knowledge ...
Digital Media Operations Coordinator (TEMP)
Los Angeles, CA · On-site +1
$22/hr
Remote Production Assistance: Provide general operational support to the Senior Producer and On-Camera Host, helping to streamline workflows and solve logistical hurdles as they arise. Knowledge ...
SENIOR MANAGER, DIVISION OPERATIONS
Corona, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... Supervise the Remote support staff team members to ensure staff are successfully meeting the ...
Quick apply
SENIOR MANAGER, DIVISION OPERATIONS
Corona, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... Supervise the Remote support staff team members to ensure staff are successfully meeting the ...
SENIOR MANAGER, DIVISION OPERATIONS
Cerritos, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... Supervise the Remote support staff team members to ensure staff are successfully meeting the ...
Quick apply
SENIOR MANAGER, DIVISION OPERATIONS
Cerritos, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... Supervise the Remote support staff team members to ensure staff are successfully meeting the ...
SENIOR MANAGER, DIVISION OPERATIONS
Irvine, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... Supervise the Remote support staff team members to ensure staff are successfully meeting the ...
Quick apply
SENIOR MANAGER, DIVISION OPERATIONS
Irvine, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... Supervise the Remote support staff team members to ensure staff are successfully meeting the ...
Sales Operations Manager (Onsite)
Burbank, CA · On-site +1
$130K - $145K/yr
Medical
Dental
Vision
PTO
The ideal candidate is an experienced leader with a strong background in sales operations , team management (especially remote teams), and cross-functional process ownership. Key Responsibilities
Sales Operations Manager (Onsite)
Burbank, CA · On-site +1
$130K - $145K/yr
Medical
Dental
Vision
PTO
The ideal candidate is an experienced leader with a strong background in sales operations , team management (especially remote teams), and cross-functional process ownership. Key Responsibilities
Sales Operations Manager (Onsite)
Burbank, CA · On-site +1
Medical
Dental
Vision
PTO
The ideal candidate is an experienced leader with a strong background in sales operations , team management (especially remote teams), and cross-functional process ownership. Key Responsibilities
Quick apply
Sales Operations Manager (Onsite)
Burbank, CA · On-site +1
Medical
Dental
Vision
PTO
The ideal candidate is an experienced leader with a strong background in sales operations , team management (especially remote teams), and cross-functional process ownership. Key Responsibilities
Care Coordinator (CC Home Care Operations)
Los Angeles, CA · Remote
$28 - $30/hr
Medical
Dental
Vision
Retirement
PTO
Care Coordinator - Home Care Operations $26-$30/hour + Full Benefits Remote (Must live in California) | Full-Time About the Role Tandem Care is hiring a Care Coordinator to support our Continuous ...
Care Coordinator (CC Home Care Operations)
Los Angeles, CA · Remote
$28 - $30/hr
Medical
Dental
Vision
Retirement
PTO
Care Coordinator - Home Care Operations $26-$30/hour + Full Benefits Remote (Must live in California) | Full-Time About the Role Tandem Care is hiring a Care Coordinator to support our Continuous ...
Senior Revenue Operations Manager (Remote US)
Irvine, CA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Internally this role is titled Associate Director, Revenue Operations* About The Role: We're ... As a remote-first company, you'll have the ability to work from your home office. For some ...
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Senior Revenue Operations Manager (Remote US)
Irvine, CA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Internally this role is titled Associate Director, Revenue Operations* About The Role: We're ... As a remote-first company, you'll have the ability to work from your home office. For some ...
Associate Director, Revenue Operations (Remote US)
Irvine, CA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Internally this role is titled Associate Director, Revenue Operations* About The Role: We're ... As a remote-first company, you'll have the ability to work from your home office. For some ...
Quick apply
Associate Director, Revenue Operations (Remote US)
Irvine, CA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
Internally this role is titled Associate Director, Revenue Operations* About The Role: We're ... As a remote-first company, you'll have the ability to work from your home office. For some ...
Operations Manager
Los Angeles, CA · Remote
$85K - $110K/yr
This position is remote / telecommute. Prefer someone based in California. Salary range is roughly $85,000 - 110,000 annually. MAJOR DUTIES AND RESPONSIBILITIES * Manages customer operational ...
Quick apply
Operations Manager
Los Angeles, CA · Remote
$85K - $110K/yr
This position is remote / telecommute. Prefer someone based in California. Salary range is roughly $85,000 - 110,000 annually. MAJOR DUTIES AND RESPONSIBILITIES * Manages customer operational ...
Operations Director
Long Beach, CA · Remote
$140K - $170K/yr
Medical
Dental
Vision
Retirement
PTO
DIRECTOR OF OPERATIONS Status: Full-Time; Exempt Location ... Remote, within California Salary Range: $140,000-170,000 Reports to: Executive Director ABOUT ...
Operations Director
Long Beach, CA · Remote
$140K - $170K/yr
Medical
Dental
Vision
Retirement
PTO
DIRECTOR OF OPERATIONS Status: Full-Time; Exempt Location ... Remote, within California Salary Range: $140,000-170,000 Reports to: Executive Director ABOUT ...
THE ROLE As a Technical Operations Analyst, you will help identify promising markets, companies ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
New
Quick apply
THE ROLE As a Technical Operations Analyst, you will help identify promising markets, companies ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
New
We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
DevOps Engineer - REMOTE
CA · On-site +1
We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
DevOps Engineer - REMOTE
CA · On-site +1
We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US)
Irvine, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID: R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US)
Irvine, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID: R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US)
Irvine, CA · On-site +1
$30.47 - $56.35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID:R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US)
Irvine, CA · On-site +1
$30.47 - $56.35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID:R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
Senior Director, Shelter Operations
Los Angeles, CA · On-site +1
Medical
Dental
Vision
Retirement
PTO
The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior ... Regular travel between LAAS shelters and the remote work location is required. This position is ...
Senior Director, Shelter Operations
Los Angeles, CA · On-site +1
Medical
Dental
Vision
Retirement
PTO
The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior ... Regular travel between LAAS shelters and the remote work location is required. This position is ...
THE ROLE As a Business Operations Research Associate, you will help identify promising markets ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
Quick apply
THE ROLE As a Business Operations Research Associate, you will help identify promising markets ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
Remote Operations information
See Fullerton, CA salary details
$10.28 - $14.02
2% of jobs
$16.16 is the 25th percentile. Wages below this are outliers.
$14.02 - $17.76
40% of jobs
The median wage is $19.32 / hr.
$17.76 - $21.50
19% of jobs
$24.80 is the 75th percentile. Wages above this are outliers.
$21.50 - $25.24
16% of jobs
$25.24 - $28.98
4% of jobs
$28.98 - $32.72
4% of jobs
$32.72 - $36.46
1% of jobs
$36.46 - $40.20
2% of jobs
$40.20 - $43.93
3% of jobs
$43.93 - $47.67
4% of jobs
$47.67 - $51.41
4% of jobs
$10
$25
$51
How much do remote operations jobs pay per hour?
What are the key skills and qualifications needed to thrive in remote operations, and why are they important?
What is the difference between Remote Operations vs Remote Customer Support?
| Aspect | Remote Operations | Remote Customer Support |
|---|---|---|
| Primary Role | Oversees business processes, logistics, and operational workflows remotely | Assists customers with product or service inquiries remotely |
| Required Skills | Process management, communication, problem-solving | Communication, empathy, product knowledge |
| Work Environment | Typically involves coordination with teams, data analysis, and planning | Customer interaction via chat, email, or phone |
| Common Certifications | Business administration, project management | Customer service certifications, communication skills |
Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.
Who is the best company to work for remotely?
How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?
What are remote operations?
What are the most commonly searched types of Operations jobs in Fullerton, CA?
The most popular types of Operations jobs in Fullerton, CA are:
What are popular job titles related to Remote Operations jobs in Fullerton, CA?
For Remote Operations jobs in Fullerton, CA, the most frequently searched job titles are:
What job categories do people searching Remote Operations jobs in Fullerton, CA look for?
The top searched job categories for Remote Operations jobs in Fullerton, CA are:
What cities near Fullerton, CA are hiring for Remote Operations jobs?
Cities near Fullerton, CA with the most Remote Operations job openings:

Full-time
Re-posted 24 days ago
Abbott rating
7.8
Based on 138 frontline employees who took The Breakroom Quiz
177th of 540 rated manufacturers
Job description
Role Overview
The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations, release readiness, and hypercare management. This role is accountable for ensuring the reliability, performance, and operational excellence of web and remote care applications while partnering closely with Tier 1 Support, Software Development, SRE, DevOps, Systems Engineering, QA, and other crossfunctional teams. It also includes global coordination with teams in Malaysia and Ireland to drive seamless, unified operational execution.
Key Responsibilities
Tier 2 Operations
- Lead a global Tier 2 support organization responsible for troubleshooting, incident resolution, and service restoration of customer-facing web applications.
- Own escalations from Tier 1 and collaborate with Engineering/Dev teams for root cause analysis and permanent fixes.
- Define and optimize incident response processes, SLAs/OLAs, runbooks, and operational dashboards.
- Drive operational KPIs such as MTTR, incident reduction, availability, and performance.
Change Request & Release Governance
- Manage the intake, prioritization, and approval process for change requests across multiple product lines.
- Partner with Product and Engineering teams to align change requests with product roadmaps and release cycles.
- Operate the Change Advisory Board (CAB) and ensure compliance with internal controls and audit requirements.
- Track changes from request through deployment, ensuring proper testing, documentation, and rollback planning.
Product Operations
- Act as the operational bridge between Product Management and Engineering to ensure seamless release execution and customer experience.
- Establish operational readiness standards (capacity, observability, supportability, documentation).
- Develop and maintain KPIs, service metrics, and user-impact dashboards.
- Drive business continuity planning and operational risk assessments for product portfolios.
Hypercare Management
- Plan and run Hypercare for major releases, migrations, or customer-impacting initiatives.
- Coordinate cross-functional activities with Support, Engineering, QA, and SRE to ensure real-time monitoring, rapid issue triage, and clear communication.
- Create Hypercare playbooks, staffing plans, and reporting mechanisms for leadership visibility.
- Lead daily war rooms and ensure smooth transition back to steady-state operations.
Leadership & Cross-Functional Collaboration
- Lead and mentor a team of operations analysts, Tier 2 engineers, and support specialists.
- Partner closely with Malaysia and Irelandbased teams to support and drive business needs.
- Build strong partnerships with Technical Program Managers, Engineering leaders, PMs, and Customer Support.
- Drive continuous improvement initiatives in automation, monitoring, process efficiency, and customer experience.
- Communicate operational status, risks, and escalations to executive leadership.
Qualifications
- 10+ years of experience in software operations, production support, or technical program management.
- Strong understanding of web application architecture, APIs, distributed systems, and cloud platforms (AWS/Azure/GCP).
- Demonstrated expertise in highseverity incident management and postmortem processes.
- Experience managing Change Request or Release Management processes in an agile environment.
- Excellent analytical skills with proficiency in monitoring/logging tools (e.g., New Relic, Datadog, Splunk, Grafana).
- Proven ability to influence cross-functional teams and communicate with senior leadership.
- Strong organizational, problem-solving, and decision-making abilities.
Preferred Qualifications
- Background in customer-facing product operations.
- Familiarity with ITIL processes, SRE practices, or ISO/SOC compliance.
- Experience managing global teams and 247 operational models.
The base pay for this position is
-In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Product DevelopmentDIVISION:CHR Corporate Human ResourcesLOCATION:United States > Sylmar : 13150 Telfair AvenueADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 5 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf