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Remote Operations Jobs in Fitchburg, MA (NOW HIRING)

Senior Information Security Engineer (REMOTE)

Worcester, MA ยท On-site +1

$106K - $144K/yr

... remote work arrangement. POSITION OVERVIEW: The Senior Information Security Engineer (SIEM & IDS ... Operational Excellence & Governance * Ensure both SIEM and IDS/IPS solutions are aligned with ...

Senior Information Security Engineer (REMOTE)

Worcester, MA ยท On-site +1

$106K - $144K/yr

... remote work arrangement. POSITION OVERVIEW: The Senior Information Security Engineer (SIEM & IDS ... Operational Excellence & Governance * Ensure both SIEM and IDS/IPS solutions are aligned with ...

Showing results 21-40

Remote Operations information

See Fitchburg, MA salary details

$9

$24

$49

How much do remote operations jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote operations in Fitchburg, MA is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $27.98 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Fitchburg, MA?

The most popular types of Operations jobs in Fitchburg, MA are:

What job categories do people searching Remote Operations jobs in Fitchburg, MA look for?

The top searched job categories for Remote Operations jobs in Fitchburg, MA are:

What cities near Fitchburg, MA are hiring for Remote Operations jobs?

Cities near Fitchburg, MA with the most Remote Operations job openings:

Infographic showing various Remote Operations job openings in Fitchburg, MA as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,826 per year, or $24.4 per hour.

Senior Information Security Engineer (REMOTE)

thg

Worcester, MA โ€ข On-site, Remote

$106K - $144K/yr

Full-time

Re-posted 16 days ago


Job description

We are seeking a highly experienced and skilled Senior Information Security Engineer to join our IT Security organization in our Worcester, MA office or remote work arrangement.

POSITION OVERVIEW:

The Senior Information Security Engineer (SIEM & IDS/IPS Administrator) is responsible for the endtoend administration, maintenance, and optimization of the organizationโ€™s onpremise Security Information and Event Management (SIEM) platform and Intrusion Detection/Prevention Systems (IDS/IPS). This role ensures that these critical security technologies remain highly available, strategically aligned with enterprise security objectives, governed according to policy, and operating at peak effectiveness.

The engineer will work closely with cybersecurity, infrastructure, and governance teams to ensure that threat detection, alerting, and response capabilities are robust, reliable, and continuously improving.

This is a full time, exempt position.

IN THIS ROLE, YOU WILL: ย ย 

SIEM Administration & Engineering

  • Manage, maintain, and optimize the onpremise SIEM platform, including log ingestion, parsing, correlation rules, dashboards, and alerting.
  • Ensure SIEM availability, performance, and scalability to support enterprise security monitoring needs.
  • Develop and tune detection rules, correlation logic, and use cases aligned with threat intelligence and organizational risk.
  • Oversee log source onboarding, configuration, and validation across servers, applications, network devices, and security tools.
  • Conduct regular SIEM health checks, capacity planning, and lifecycle management.

IDS/IPS Administration & Engineering

  • Administer and maintain onpremise IDS/IPS platforms, ensuring accurate detection and prevention of malicious activity.
  • Tune signatures, policies, and rulesets to reduce false positives while maintaining strong detection coverage.
  • Monitor IDS/IPS performance, availability, and event trends to identify anomalies or operational issues.
  • Coordinate with network and security teams to implement policy updates, rule changes, and architectural improvements.

Operational Excellence & Governance

  • Ensure both SIEM and IDS/IPS solutions are aligned with security governance frameworks, compliance requirements, and organizational policies.
  • Maintain documentation for system configurations, processes, runbooks, and governance controls.
  • Support audit activities by providing evidence, reports, and system configuration details.
  • Participate in incident response activities by providing SIEM/IDS/IPS insights, event analysis, and technical expertise.

Strategic Alignment & Continuous Improvement

  • Evaluate emerging threats and recommend enhancements to detection logic and monitoring capabilities.
  • Collaborate with architecture and leadership teams to align SIEM and IDS/IPS strategies with longterm security objectives.
  • Identify opportunities to automate processes, improve detection fidelity, and enhance operational efficiency.

WHAT YOU NEED TO APPLY:

  • Minimum 5 years of handson experience administering, managing, and maintaining:
    • An onpremise SIEM security solution, and
    • An onpremise IDS/IPS security solution
  • Demonstrated experience ensuring high availability, governance alignment, and operational effectiveness of security monitoring technologies.
  • Strong understanding of SIEM architecture, log ingestion pipelines, correlation logic, and event normalization.
  • Expertise with IDS/IPS technologies, signature tuning, network traffic analysis, and threat detection methodologies.
  • Proficiency with security log formats (syslog, JSON, CEF, LEEF, etc.).
  • Familiarity with network protocols, firewall rules, and enterprise network architecture.
  • Experience with Linux/Windows server administration as it relates to security tooling.
  • Ability to analyze security events, identify patterns, and support incident response.
  • Strong analytical and problemsolving abilities.
  • Excellent communication skills for crossteam collaboration.
  • Ability to work independently in a remote environment while managing multiple priorities.
  • Detailoriented mindset with a commitment to governance, documentation, and operational discipline.
  • Preferred Qualifications (Optional Enhancements)
    • Industry certifications such as:
      • GIAC (GCIA, GCDA, GCED, GMON)
      • CompTIA Security+ / CySA+
      • CISSP or equivalent
    • Experience with automation (Python, PowerShell, or similar).
    • Familiarity with threat intelligence platforms and frameworks (MITRE ATT&CK, NIST CSF).