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Remote Operations Support Specialist Jobs in Seattle, WA

AstraZeneca

OneSource Support Specialist (PST)

Kent, WA · Remote

This is a fully remote role based in the United States. Ideal candidate will reside within the time ... Operations Representatives, Medical Accounts, Access Specialists, Specialty Pharmacies, Site of ...

Kensoft, Inc

Technical Support Specialist

Seattle, WA · Remote

$18 - $25/hr

We are seeking a Technical Support Specialist to join our remote team and provide friendly, responsive, and reliable technical assistance to customers and internal users. This is an excellent ...

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Remote Operations Support Specialist information

See Seattle, WA salary details

$35.8K

$71.7K

$126.9K

How much do remote operations support specialist jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote operations support specialist in Seattle, WA is $71,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What are the most commonly searched types of Operations Support Specialist jobs in Seattle, WA?

The most popular types of Operations Support Specialist jobs in Seattle, WA are:

What are popular job titles related to Remote Operations Support Specialist jobs in Seattle, WA?

For Remote Operations Support Specialist jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Operations Support Specialist jobs in Seattle, WA look for?

The top searched job categories for Remote Operations Support Specialist jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Operations Support Specialist jobs?

Cities near Seattle, WA with the most Remote Operations Support Specialist job openings:

Remote Operations Support Specialist jobs near you
Infographic showing various Remote Operations Support Specialist job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,657 per year, or $34.5 per hour.

Sr. Manager, Autonomous Support Operations

Carbon Robotics

Seattle, WA • Remote

Full-time

Re-posted 21 days ago

Job description

Carbon Robotics is deploying autonomy in real world agricultural environments. As autonomy scales, so does the need for a high-performance operational backbone to monitor, intervene and continuously improve these systems in the field.

The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling. You will define how humans and machines work together in real time.

What you'll do:

  • Scale Remote Operations Centers to support global, autonomous fleet growth without operational bottlenecks. You will define location strategies, redundancy models, and multi-timezone coverage while continuously improving core center infrastructure.
  • Design and refine human-in-the-loop workflows, establishing intervention thresholds and decision frameworks. You will optimize these setups to drive a measurable reduction in intervention rates while maintaining strict safety and uptime compliance.
  • Own international hiring, onboarding, and training for remote fleet operators. You will build seasonal scheduling systems aligned with fleet demand and establish performance pathways that yield high team retention and clear accountability.
  • Establish and track core operational KPIs like intervention rates, response times, and operator utilization. You will build data dashboards to eliminate bottlenecks and steadily improve machine-to-operator efficiency ratios over time.
  • Partner closely with Engineering, Product, and Field Ops teams. You will establish a tight data feedback loop, translating insights into product roadmaps that systematically reduce human intervention over time.
  • Author standard operating procedures for monitoring, intervention, and escalation. You will collaborate with internal technical teams to build remote operations tools and drive automation that reduces manual operator load.

Knowledge, Skills and Abilities for Success:

  • 10+ years of experience in operations, ideally in robotics, autonomy, logistics, or high-scale real-time systems
  • Experience building and scaling operational teams in complex environments
  • Strong systems thinker-you design processes, not just manage them
  • Comfortable operating in ambiguity and building from zero to one
  • Data-driven, with experience defining and managing operational KPIs
  • Proven ability to work cross-functionally with engineering and product teams
  • Experience with command centers, NOCs, dispatch, or remote operations is a strong plus
  • Ability to travel up to 50% to field sites or regional operational centers initially. Long term, travel will be up to 25%.

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