Remote Operations Manager Jobs in Rancho Cucamonga, CA

This is a remote position.

• Provide general administrative and operational support to the firm and team members.
  
• Perform accurate data entry and maintain organized digital records.
  
• Organize, format, and maintain documents, files, spreadsheets, and other firm materials.
  
• Assist with preparing, formatting, and proofreading correspondence, documents, reports, and other materials.
  
• Maintain and organize electronic files and folders.
  
• Assist with scheduling, follow-ups, research, and other administrative tasks as needed.
  
• Help monitor and maintain internal systems, records, and administrative workflows.
  
• Provide backup support to team members on various administrative projects.
  
• Identify opportunities to improve organization, consistency, and efficiency in administrative processes.
  

• Prepare and draft client invoices.
  
• Follow up with clients regarding outstanding invoices and payments.
  
• Assist with accounts receivable and collections-related administrative tasks.
  
• Maintain accurate billing records and update payment information as needed.
  
• Assist with tracking retainers, payments, outstanding balances, and other billing information.
  
• Help identify and resolve basic billing discrepancies.
  
• Provide administrative support for basic bookkeeping and accounting-related tasks.
  
• Coordinate with the firm's billing team as needed.
  

• Use AI tools to assist with administrative, billing, research, writing, and other day-to-day tasks.
  
• Identify repetitive administrative tasks that may be improved through AI or automation.
  
• Assist with creating and maintaining simple automated workflows.
  
• Research new AI tools and make recommendations when they may improve efficiency.
  
• Help the team incorporate AI into existing processes and workflows.
  
• Use AI responsibly while maintaining accuracy, confidentiality, and appropriate professional judgment.
  

• Assist with basic SEO and Google ranking initiatives.
  
• Conduct basic research related to website visibility and online presence.
  
• Assist with formatting and preparing website or marketing content.
  
• Identify opportunities to use AI and technology to support the firm's marketing efforts.
  

• Strong organizational skills and attention to detail.
  
• Excellent written and verbal communication skills.
  
• Comfortable working with computers, software, and online systems.
  
• Ability to learn new software and technology quickly.
  
• Basic proficiency with Microsoft Office or Google Workspace.
  
• Ability to work independently and manage multiple tasks and deadlines.
  
• Strong follow-through and dependability.
  
• Ability to maintain accuracy when handling financial and administrative information.
  
• Basic familiarity with AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar platforms.
  
• Willingness to learn and use AI as part of everyday work.
  
• Ability to handle confidential client and business information professionally.
  

Preferred:

• Previous administrative or office experience.
  
• Experience with billing, invoicing, accounts receivable, collections, or bookkeeping.
  
• Experience working in a law firm or professional services environment.
  
• Familiarity with legal practice-management or billing software such as Clio or LawPay.
  
• Experience with DocuSign, Zoho, Asana, Google Workspace, Microsoft 365, or similar platforms.
  
• Experience with AI tools beyond basic chatbot use.
  
• Experience with automation tools such as Zapier, Make, or Power Automate.
  
• Basic knowledge of SEO or website management.
  
• Experience with document formatting and preparing professional business documents.
  

The most important qualities we are looking for are:

• Dependability – You can be trusted to complete tasks accurately and on time.
  
• Attention to Detail – You notice errors and take pride in producing accurate work.
  
• Organization – You can keep track of multiple tasks, files, deadlines, and priorities.
  
• Initiative – You look for ways to help and improve processes rather than waiting to be told what to do.
  
• Technology Comfort – You are comfortable learning and using new software and tools.
  
• Curiosity – You are interested in learning how AI and technology can make work easier and more efficient.
  
• Resourcefulness – You are willing to research and figure things out when you encounter something unfamiliar.
  
• Professionalism – You understand the importance of confidentiality, accuracy, and professionalism when working in a law firm.