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Remote Operations Manager Jobs in Indianapolis, IN

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site +1

$80K - $110K/yr

This is an onsite position that may become eligible for 1-2 remote work days per week ... chain operations strongly preferred * Ability to manage external client relationships while ...

Deloitte

Manager - ServiceNow

Indianapolis, IN · On-site +1

This compensation range is specific to Remote role and takes into account the wide range of factors ... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ...

Marlabs

AWS Devops Cloud Engineer (Remote)

Indianapolis, IN · Remote

$54 - $74/hr

Manage and support cloud-based data and analytics platforms, including Databricks, Amazon RDS, Redshift, and data lake environments. * Monitor platform health, performance, security, and operational ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Indianapolis, IN

Remote Operations Manager information

See Indianapolis, IN salary details

$29.6K

$60.7K

$113.3K

How much do remote operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote operations manager in Indianapolis, IN is $60,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,100.00 per year, depending on experience, location, and employer.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

Can remote operations managers work remotely?

Remote operations managers can work remotely, as the role often involves overseeing processes, coordinating teams, and using digital communication tools. Many companies offer remote or hybrid arrangements for this position, especially with experience in project management and familiarity with collaboration software. However, some organizations may require on-site presence for certain tasks or meetings.

What's the average pay for a remote operations manager?

The average salary for a remote operations manager typically ranges from $70,000 to $120,000 per year, depending on experience, industry, and company size. Many remote roles also offer benefits such as flexible schedules and opportunities for leadership development.
More about Remote Operations Manager jobs

What are the most commonly searched types of Remote Operations jobs in Indianapolis, IN?

The most popular types of Remote Operations jobs in Indianapolis, IN are:

What are popular job titles related to Remote Operations Manager jobs in Indianapolis, IN?

For Remote Operations Manager jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Remote Operations Manager jobs in Indianapolis, IN look for?

The top searched job categories for Remote Operations Manager jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Remote Operations Manager jobs?

Cities near Indianapolis, IN with the most Remote Operations Manager job openings:

Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Indianapolis, IN as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,656 per year, or $29.2 per hour.

eCommerce Operations Manager

Plainfield, IN • On-site, Remote

ShipCalm
Internet and IT • 11 - 50 employees
Learn more about ShipCalmexternal

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Job Type
Full-time
Description
Are you the person eCommerce brands rely on when operational challenges occur as they scale? You operate as an advisor to customers, partnering cross-functionally to translate goals into execution and drive scalability. You simplify workflows, leverage systems and data, and help customers scale across multiple eCommerce sales channels.
If you are ready for a role where you can directly impact how eCommerce brands scale, solving complex operational challenges across fulfillment, inventory, systems, and customer experience while owning outcomes and driving execution across teams, please keep reading.
Do you?
TAKE OWNERSHIP AND ACTIVELY ENGAGE WITH FRONTLINE EXECUTION? You thrive in complex eCommerce operations where you're expected to step in, take ownership, and turn breakdowns into scalable solutions. You partner directly with customers and internal teams to find solutions, take actions quickly and drive outcomes operating proactively rather than reacting to tickets.
OPERATE AS AN EMBEDDED PARTNER, SHOWING COMPOSURE UNDER PRESSURE? You enjoy embedding yourself in a customer's business, understanding their goals, and aligning the execution of your team to support their growth. You know the importance of maintaining control and clarity in high-pressure situations, and you can align the right people to solve and deliver results.
SOLVE PROBLEMS AT THE ROOT WITH SPEED AND ACCURACY? You are energized by identifying patterns across operations, workflows, and performance metrics to uncover root causes. You collaborate cross-functionally to implement solutions that improve efficiency, strengthen execution, and drive measurable improvements for customers.
ESSENTIAL DUTIES MAY INCLUDE:
Within the first 30 days:
  • Completes training on ShipCalm 3PO model, service offerings, and customer lifecycle stages.
  • Demonstrates understanding of CalmScore™, RightCalm™, and key drivers impacting customer health (errors, delays, ticket volume, operational breakdowns).
  • Attends and actively participates in L10 meetings, demonstrates an understanding of EOS structure (scorecard, rocks, issue list).
  • Develops a clear understanding of each operational function (Warehouse, Digital Ops, Brand Ops, Account Support) and how they work together to support customer outcomes.

3 months and ongoing:
  • Owns the full lifecycle management for assigned customer profiles.
  • Develops and presents 2+ customer account improvement plans (red ? yellow or yellow ? green) to the Director of Brand Operations.
  • Coordinates cross-functional efforts to resolve customer issues, ensures clear ownership, timelines, and next steps on 100% of tickets.
  • Demonstrates strong judgment in escalation by engaging the right teams at the right times based on issue type and urgency.

6 months and ongoing:
  • Leads resolution of complex issues using root cause analysis and cross-functional coordination.
  • Brings structured problem solving into meetings. Presents difficult issues internally with prepared solutions or options, incorporating input when needed.
  • Identifies breakdowns or inefficiencies across teams and implements at least 1 process improvement that enhances execution or reduces errors.

9-12 months and ongoing:
  • Maintains 90% of customer portfolio in green status with consistent operational performance.
  • Influences Customer decisions by presenting data-driven insights and operational recommendations.
  • Demonstrates readiness to operate as a strategic partner.

COMPANY BENEFITS & COMPENSATION INCLUDE:
  • Schedule: This is a full-time position scheduled to work Monday-Friday, 7:30 AM - 4:00 PM EST
  • Location: This position is located at 8377 E Camby Road #194, Plainfield, IN 46168. This is an onsite position that may become eligible for 1-2 remote work days per week .
  • Compensation: $80,000 - $110,000/annual, DOE
  • Benefits: Medical, Dental, Vision, 401(k), Life, Accident, EAP, PTO, Holidays, Sick Time

WHO WE ARE:
At ShipCalm we operate with an "Almost Monday" mindset, bringing energy and intention to the work week. We believe you can't have "no" in your heart. Challenges are expected in a growing, complex operation, and resilience is a key part of our success. Speed matters here but only when aligned with accuracy. At ShipCalm, humanity is a daily practice, where we create a place of respect and enjoy a family feel. Leaders are trusted, problems are faced head-on, and calm, disciplined execution of work allows both people and the business to deliver on promises, consistently.
Requirements
EDUCATION, SKILLS & EXPERIENCE:
  • 4+ years of experience in Customer Operations, Brand Operations, Business Operations, eCommerce Operations, Marketplace Operations, Customer Success, Supply Chain, or Operational Excellence required.
  • Experience supporting high-growth eCommerce brands is strongly preferred.
  • Bachelor's degree or coursework in Supply Chain Management, Logistics, Business, or related field, preferred
  • Proven understanding of logistics, fulfillment, or supply chain operations strongly preferred
  • Ability to manage external client relationships while coordinating internally across cross functional teams, required
  • Proficiency with dashboards, KPIs, and operational reporting to inform decisions and drive improvements strongly preferred
  • Demonstrated success leading cross-functional initiatives or projects with measurable results strongly preferred
  • Proficiency with WMS/OMS systems, EDI, Shopify, ERP, and eCommerce tools preferred
  • Clear, empathetic communicator across Slack, email, Zoom, and in-person with the ability to simplify complexity, guide tough conversations, and align stakeholders, required

ShipCalm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details https://www.e-verify.gov/ .
Salary Description
$80,000 to $110,000/annual, DOE

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