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Remote Operations Manager (Senior) Jobs in Oregon

MNCP Staffing

Operations Manager

OR · Remote

Remote Candidate Requirement This is a fully remote position. Remote applicants will only be ... Manage escalated client issues with urgency and professionalism; serve as the operational point of ...

PointClickCare

Sr. Product Manager - Senior Living

OR · On-site +1

$126K - $166K/yr

Remote or Hybrid Mississauga. **Travel to Office expectations** For Remote Roles : If this role is ... The Sr. AI Product Manager position will own critical workflows at the heart of the resident ...

Exol

Legal Operations Manager

OR · Remote

$120K - $165K/yr

Exceptional writing skills and the ability to interact professionally with senior leadership and ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

New

Cisco

Sales Operations Manager (Remote)

OR · On-site +1

$115K - $147K/yr

... Business Operations or a relevant function. * Education: Bachelor's degree in Business, Marketing or a related field. * Technical Skills: High proficiency with CRM software (e.g. Salesforce ...

MGO

Business Management Senior Account Manager

$75K - $85K/yr

Overview Business Management, Senior Account Manager US - Remote MGO is a top 60 CPA and advisory ... As a Senior Account Manager, you will oversee day-to-day financial operations, manage complex ...

IQVIA

Senior Data Team Lead (Remote)

Portland, OR · Remote

$86K - $217K/yr

Lead data management for complex, global clinical trials from study setup to database lock. * Serve as the main client contact for all data management deliverables. * Oversee SAE, PK, and external ...

IQVIA

Senior Data Team Lead (Remote)

Portland, OR · Remote

$86K - $217K/yr

Lead data management for complex, global clinical trials from study setup to database lock. * Serve as the main client contact for all data management deliverables. * Oversee SAE, PK, and external ...

360training

Product Marketing Operations Manager

$153K/yr

This is a remote position, and we are looking to hire in the following states: AZ, FL, GA, NJ, PA, TN, TX, UT, ID, MI, MO and WI Product Marketing Operations Manager 360training is seeking a Product ...

Iridium Satellite, LLC

Senior Cloud DevSecOps Engineer

$104K - $143K/yr

... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Experience with Vault/AWS Secrets Manager or other alternatives * Proficiency with Amazon Web ...

Exol

Start-Up Operations Manager, DTC Launch

OR · Remote

What we need Exol is seeking an experienced operations manager to lead day-to-day execution for ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

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All JobsOperations ( ) JobsRemote Operations Manager (Senior) JobsRemote Operations Manager (Senior) Jobs in Oregon

Remote Operations Manager Senior information

What are the key skills and qualifications needed to thrive as a remote operations manager (senior)?

To excel as a Remote Operations Manager (Senior), you need strong leadership, project management, and process optimization skills, typically supported by a bachelor's degree in business or a related field and several years of management experience. Familiarity with remote collaboration tools (such as Slack, Asana, or Microsoft Teams), data analytics platforms, and ERP systems is often required. Exceptional communication, adaptability, and decision-making abilities are vital soft skills for effectively leading distributed teams and handling dynamic challenges. These competencies are crucial for ensuring operational efficiency, team cohesion, and the successful achievement of organizational goals in a remote environment.

What are some common challenges faced by senior remote operations managers, and how can they address them?

Senior Remote Operations Managers often encounter challenges such as maintaining team cohesion across time zones, ensuring clear communication, and monitoring productivity without micromanaging. To address these, it's essential to implement robust digital collaboration tools, establish regular check-ins, and create transparent processes for tracking progress. Building a strong remote culture through virtual team-building activities and clear expectations also helps foster engagement and accountability.

What is a remote operations manager (senior)?

Senior Remote Operations Managers oversee the day-to-day activities and processes of a company or department while working remotely. They are responsible for coordinating teams, managing resources, implementing operational policies, and ensuring that business objectives are met efficiently from a remote setting. Their role often includes supervising staff, analyzing workflows, troubleshooting operational issues, and driving continuous improvement. Senior managers in this position are expected to have strong leadership, communication, and problem-solving skills to effectively manage remote teams and maintain productivity.
What are popular job titles related to Remote Operations Manager (Senior) jobs in Oregon? For Remote Operations Manager (Senior) jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager (Senior) jobs in Oregon look for? The top searched job categories for Remote Operations Manager (Senior) jobs in Oregon are:
What cities in Oregon are hiring for Remote Operations Manager (Senior) jobs? Cities in Oregon with the most Remote Operations Manager (Senior) job openings:
Remote Operations Manager Senior jobs near you
Infographic showing various Remote Operations Manager (Senior) job openings in Oregon as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager

MNCP Staffing

OR • Remote

Full-time

Re-posted 6 days ago

Job description

My Next Career Path Staffing – With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Remote Candidate Requirement
This is a fully remote position. Remote applicants will only be considered if they have a minimum of 5 years of direct operations leadership experience within an employment background screening company

Position Summary
The Operations Manager is responsible for overseeing day-to-day screening operations, managing service delivery, developing and enforcing standard operating procedures, improving operational efficiency, supporting financial management, and leading a high-performing team. The successful candidate will be comfortable wearing multiple hats while maintaining strong attention to detail, accountability, urgency, and professionalism.

Essential Duties & Responsibilities
  1. Recruit, hire, onboard, and develop a high-performing team of screening specialists, verifications staff, and operational support personnel.
  2. Set clear performance expectations; conduct regular one-on-one meetings, coaching sessions, and performance reviews.
  3. Manage daily workflow distribution and staffing levels to ensure consistent SLA and turnaround time compliance.
  4. Build and execute training programs to upskill staff across FCRA compliance, quality standards, and platform proficiency.
  5. Foster a team culture defined by accountability, urgency, professionalism, and continuous improvement.
  6. Lead end-to-end onboarding for new clients, including package configuration, system setup, compliance review, and go-live support.
  7. Partner with sales leadership to ensure seamless hand-offs from contract execution to active screening delivery.
  8. Manage escalated client issues with urgency and professionalism; serve as the operational point of contact for service delivery concerns.
  9. Conduct client business reviews to communicate performance, identify service gaps, and strengthen relationships.
  10. Develop and maintain client-facing SOPs, onboarding guides, and service configuration documentation.
  11. Maintain a thorough understanding of each client's unique screening program, industry regulations, and custom workflow requirements.
  12. Manage relationships with court runners, criminal data providers, drug testing labs, occupational health networks, and third-party fulfillment partners.
  13. Evaluate and hold vendors accountable for turnaround time, accuracy, geographic coverage, and cost; lead contract negotiations and renewals.
  14. Identify, vet, and onboard new vendor and data source partners to expand service coverage or fill gaps.
  15. Track court closures, data source changes, and repository disruptions; proactively communicate impacts to clients and leadership.
  16. Implement corrective action plans for underperforming vendors and escalate critical issues to leadership.
  17. Identify opportunities to leverage AI tools, RPA, and workflow automation to eliminate manual tasks, reduce errors, and increase throughput.
  18. Design, document, implement, and continuously improve Standard Operating Procedures (SOPs) and workflow governance across all operational functions.
  19. Lead structured process improvement initiatives to optimize service delivery, reduce turnaround time, and improve quality.
  20. Collaborate with technology partners to drive platform enhancements, system integrations, and automation roadmap priorities.
  21. Review and scale operational systems and tools to support continued business growth.
  22. Establish, monitor, and report on KPIs including order volume, turnaround time, quality/error rates, and client satisfaction metrics.
  23. Build and maintain operational dashboards that provide real-time visibility into team and business performance.
  24. Collaborate with management on operational planning, budgeting, forecasting, staffing decisions, and growth initiatives.
  25. Manage operational costs and identify opportunities to improve margin, reduce waste, and increase profitability.
  26. Ensure all operational processes comply with the Fair Credit Reporting Act (FCRA), applicable state screening laws, EEOC guidelines, and ban-the-box regulations.
  27. Manage adverse action workflows, dispute procedures, and candidate data privacy requirements in accordance with applicable federal and state law.
  28. Support PBSA accreditation readiness and stay current on evolving federal, state, and local background screening regulations.
  29. Conduct internal quality audits to identify compliance gaps and implement corrective measures proactively.
Requirements / Qualifications
  1. Minimum 5 years of operations leadership experience within an employment background screening company.
  2. Hands-on knowledge of criminal searches, employment and education verifications, drug testing coordination, and end-to-end screening workflows.
  3. Working knowledge of FCRA compliance, adverse action processes, dispute handling, and background screening industry best practices.
  4. Familiarity with PBSA (formerly NAPBS) standards and accreditation requirements.
  5. Proven people leadership and performance management experience, including hiring, coaching, accountability, and team development.
  6. Experience creating, documenting, and implementing SOPs, quality controls, and operational frameworks in a service-delivery environment.
  7. Demonstrated ability to analyze workflows, identify inefficiencies, and implement lasting, scalable process improvements.
  8. Track record of scaling operational teams and systems during periods of rapid business growth.
  9. Project management experience with the ability to manage multiple competing priorities in a fast-paced environment.
  10. Hands-on experience with AI tools, RPA platforms, or workflow automation to drive measurable efficiency gains.
  11. Experience with CRM, ATS, case management systems, or screening platforms (e.g., Checkr, Sterling, HireRight, Accurate Background, or similar).
  12. Strong analytical and data skills with the ability to build reports, interpret operational metrics, and translate insights into business decisions.
  13. Proficiency with productivity and collaboration tools including Google Workspace, Microsoft 365, and project management platforms.
  14. Experience managing operational budgets, forecasting, and business performance reporting.
  15. Excellent written and verbal communication skills with the ability to present to clients and executive leadership.
  16. Ability to operate effectively and independently in a fast-paced, remote environment.
  17. Strong organizational skills with exceptional attention to detail and a bias toward urgency and follow-through.
  18. PBSA certification or FCRA Basic/Advanced Certification.
  19. Lean or Six Sigma Green Belt certification.
  20. Experience leading structured continuous improvement projects.
  21. Experience with drug testing collection networks, MRO services, and DOT-regulated testing programs.
  22. Familiarity with occupational health screening services and third-party administrator (TPA) relationships.
  23. Experience with Salesforce, HubSpot, Zendesk, or similar CRM/ticketing platforms
  24. Experience partnering with Sales and Client Success teams to support growth and client retention.