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Remote Operations Analyst Jobs in Milton, MA (NOW HIRING)

Zscaler Security Analyst

Boston, MA · On-site +1

$45 - $50/hr

** Due to client requirements, applicants must be able to work on a w2 basis Zscaler Analyst ... to-day operational support for a secure remote access platform that enables thousands of ...

Business Analyst- RIM- Remote Position Overview: We are seeking a Regulatory Business Analyst to ... This role requires a unique blend of regulatory operations expertise and RIM system implementation ...

Business Analyst- RIM- Remote Position Overview: We are seeking a Regulatory Business Analyst to ... This role requires a unique blend of regulatory operations expertise and RIM system implementation ...

Analyst, Pricing & Analysis

Boston, MA · On-site +1

$60K - $65K/yr

The Analyst will work closely with members of Tuition Revenue Management (TRM), Air Operations ... Road Scholar offers a remote work environment. The compensation range for this exempt level ...

Analyst, Pricing & Analysis

Boston, MA · On-site +1

$60K - $65K/yr

The Analyst will work closely with members of Tuition Revenue Management (TRM), Air Operations ... Road Scholar offers a remote work environment. The compensation range for this exempt level ...

Remote Certifications: Epic Caboodle Certification (Clarity or Caboodle) We just had an Epic ... MPMs are provider-facing operational and quality metrics used heavily within population health and ...

Remote Certifications: Epic Caboodle Certification (Clarity or Caboodle) We just had an Epic ... MPMs are provider-facing operational and quality metrics used heavily within population health and ...

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Remote Operations Analyst information

See Milton, MA salary details

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$36

$61

How much do remote operations analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote operations analyst in Milton, MA is $36.59, according to ZipRecruiter salary data. Most workers in this role earn between $26.06 and $43.80 per hour, depending on experience, location, and employer.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the most commonly searched types of Operations Analyst jobs in Milton, MA?

The most popular types of Operations Analyst jobs in Milton, MA are:

What job categories do people searching Remote Operations Analyst jobs in Milton, MA look for?

The top searched job categories for Remote Operations Analyst jobs in Milton, MA are:

What cities near Milton, MA are hiring for Remote Operations Analyst jobs?

Cities near Milton, MA with the most Remote Operations Analyst job openings:

Zscaler Security Analyst

Overture Partners

Boston, MA • On-site, Remote

$45 - $50/hr

Contractor

Medical, Life, Retirement

Re-posted 9 days ago


Job description

** Due to client requirements, applicants must be able to work on a w2 basis
Zscaler Analyst/Administrator
Job Overview
We are seeking a Secure Access Administrator to support and maintain a modern remote access environment built on Zscaler. This position is ideal for someone with hands-on Zscaler experience who enjoys operational support, user administration, and collaborating with security teams. Candidates who demonstrate strong technical fundamentals, responsiveness, and a willingness to learn will be well-positioned for success.
Must Haves
  • Hands-on experience administering Zscaler in an enterprise environment.
  • Working knowledge of Active Directory and Microsoft Entra ID.
  • Experience managing incidents and service requests through ServiceNow.
  • Ability to troubleshoot user access issues and resolve connectivity problems efficiently.
  • Strong customer service mindset with excellent communication and follow-through.
  • Ability to prioritize multiple requests while maintaining timely response and resolution times.
  • Willingness to learn new technologies and follow established operational processes.

What the Client Needs You to Do
In this role, you will provide day-to-day operational support for a secure remote access platform that enables thousands of distributed users to safely connect to critical business applications. You will manage user access, process service requests, and help maintain consistent security standards across the environment. Working closely with senior security engineers, you will contribute to ongoing platform enhancements while ensuring users receive prompt and reliable support.
Key Responsibilities
  • Administer the organization's Zscaler environment, including user provisioning, access management, and platform maintenance.
  • Process and resolve ServiceNow tickets related to secure remote access and user connectivity.
  • Determine appropriate user access by reviewing inventory records and Active Directory group memberships.
  • Troubleshoot authentication and connectivity issues while providing timely updates to end users.
  • Escalate complex issues to senior engineering resources or vendor support when appropriate.
  • Assist with the rollout and adoption of new Zscaler capabilities and platform enhancements.
  • Support the standardization of secure connectivity practices across the broader security technology portfolio.
  • Collaborate with security, infrastructure, and application teams to ensure secure access requirements are met.
  • Document procedures, recurring issues, and operational best practices to improve support efficiency.
  • Maintain a high level of responsiveness and ownership for incoming requests to ensure consistent service delivery.

W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked-in state/locality.
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