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Remote Operations Analyst Jobs in Jacksonville, FL

Oates Energy

Billing Specialist

Jacksonville, FL · Remote

$22 - $28/hr

... remote operations team. Position Overview The Billing Specialist is responsible for supporting ... Strong analytical skills, accuracy, and the ability to resolve discrepancies are essential. Key ...

Aston Carter

Remote Medical Coder

Jacksonville, FL · On-site +1

$75/hr

Remote Medical Coder Assess and validate AI-generated content related to healthcare operations ... operational healthcare scenarios for use in model training and benchmarking. Analyze, score, and ...

Oates Energy

Data Analyst

Jacksonville, FL · Remote

$36 - $59/hr

This is a remote position. Summary Our management-oriented team is looking for a driven Data ... This position is essential for spotting emerging trends, streamlining operations, and supplying the ...

Nymbus, Inc.

Fraud Analyst

Jacksonville, FL · Remote

We are a remote first company. This role, as most of our positions, is remote. You may be required ... The Analyst works cross-functionally with both internal operational and support teams, as well as ...

Wood Plc

GIS Analyst

Jacksonville, FL · Remote

... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ... We provide consulting, projects and operations solutions in more than 60 countries, employing ...

Butler Snow LLP

Conflicts Analyst

Jacksonville, FL · On-site +1

Open to remote work. In this role, you will conduct conflict searches using internal systems and ... You'll be part of a collaborative team that supports critical firm operations and values accuracy ...

Nymbus, Inc.

Data Migration Analyst

Jacksonville, FL · Remote

Nymbus is a remote-first company. Occasional travel may be required for client engagements, team ... Analyze and map data across banking functions, including deposit operations, loan products ...

System One

Junior ETL Developer

Fernandina, FL · Remote

$52.25 - $68.25/hr

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Provide operational, analytical, and technical support for workforce reporting, forecasting, and business intelligence solutions. * Maintain ...

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How much do remote operations analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote operations analyst in Jacksonville, FL is $31.28, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $37.40 per hour, depending on experience, location, and employer.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the most commonly searched types of Operations Analyst jobs in Jacksonville, FL?

The most popular types of Operations Analyst jobs in Jacksonville, FL are:

What are popular job titles related to Remote Operations Analyst jobs in Jacksonville, FL?

For Remote Operations Analyst jobs in Jacksonville, FL, the most frequently searched job titles are:

What job categories do people searching Remote Operations Analyst jobs in Jacksonville, FL look for?

The top searched job categories for Remote Operations Analyst jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Remote Operations Analyst jobs?

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Remote Operations Analyst jobs near you
Infographic showing various Remote Operations Analyst job openings in Jacksonville, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $65,054 per year, or $31.3 per hour.

Principal Business Analyst - Operations Transformation - Remote with Travel

Jacksonville, FL • On-site, Remote

Simple Solutions
See more jobs at Simple Solutionsexternal

$80 - $90/hr

Full-time

Posted 12 days ago

Job description


Principal Business Analyst - Operations Transformation - Remote with Travel
Position Summary
The Principal Business Analyst for Operations Transformation will play a key role in the design and implementation of a future-state operating model for a multi-credit-union shared-services organization. This individual will serve as the primary bridge between business operations, technology, data, AI/automation teams, and project leadership.Previous Credit Union experience is a MUST HAVE. Understanding ofregulatory and legal issues regarding US financial services and data security requirements affecting credit unions. In particular, please describe your ability to comply with: - Gramm-Leach-Bliley data security and privacy requirements; - SSAE 18, SOC 2 Type 2; 10Page - ISO 27001; - NCUA Regulation 748 A & B.
The Senior Business Analyst will lead current-state discovery, process analysis, requirements definition, KPI baselining, future-state process design, and benefits validation, with an initial focus on Deposit Operations. The role will help identify opportunities to improve efficiency, service quality, scalability, control, and member experience through workflow orchestration, automation, artificial intelligence, and improved use of institutional knowledge.
The ideal candidate combines strong business analysis and process transformation capabilities with hands-on experience in credit unions, retail banking, or regulated financial-services operations.
Key Responsibilities
Current-State Assessment & Process Discovery
  • Lead structured discovery sessions with credit union and shared-services subject matter experts to understand current business processes, systems, controls, data flows, handoffs, exception paths, and manual activities.
  • Document end-to-end current-state processes using process maps, workflows, business rules, requirements, and supporting analysis.
  • Analyze processes across participating credit unions to identify common workflows as well as institution-specific policies, configurations, and exceptions.
  • Identify process bottlenecks, duplicate activities, manual workarounds, control gaps, rework, and opportunities for standardization or automation.
  • Facilitate interviews and workshops in a manner that encourages candid input from employees and stakeholders impacted by future process changes.
Deposit Operations Analysis
  • Lead detailed analysis of Deposit Operations processes, including areas such as:
    • ACH and share-draft exception processing
    • Returned deposits
    • ACH research and reclamations
    • Manual payroll processing
    • Card and member-account support processing
    • Remote/mobile deposit review
    • Exception and research workflows
  • Evaluate opportunities to automate, augment, or redesign activities using workflow orchestration, AI, document intelligence, robotic process automation, and related technologies.
  • Develop recommendations for prioritizing automation opportunities based on business value, implementation complexity, risk, volume, and readiness.
  • Ensure future-state workflows appropriately address exceptions, escalations, human review, and audit requirements.
Business Requirements & Future-State Design
  • Translate business needs into clear, testable business, functional, data, workflow, integration, reporting, and control requirements.
  • Develop user stories, acceptance criteria, business rules, process models, and requirements traceability documentation.
  • Partner with solution architects, developers, AI specialists, security teams, and business SMEs to ensure proposed solutions address operational requirements.
  • Support the design of configurable workflows capable of accommodating multiple credit unions, operating models, systems, policies, and approval structures.
  • Help distinguish requirements best addressed through commercial technology from capabilities that should be incorporated into the strategic orchestration layer.
  • Ensure business requirements consider scalability to additional business lines, including Lending and Collections, and to future participating credit unions.
KPI Baselining & Benefits Realization
  • Establish and validate baseline operating metrics for targeted business processes, including:
    • Transaction and work volumes
    • Manual effort and FTE utilization
    • Cycle time and throughput
    • Error and rework rates
    • Exception rates
    • Cost to serve
    • Service-level performance
  • Partner with business and project leadership to develop credible efficiency and business-benefit estimates.
  • Define measurable success criteria for proposed automation initiatives.
  • Develop a benefits-tracking framework comparing baseline results with post-implementation performance.
  • Analyze realized results and provide fact-based recommendations supporting implementation and expansion decision gates.
Stakeholder & Change Management
  • Serve as a trusted liaison among operations personnel, credit union leadership, technology teams, compliance stakeholders, and implementation teams.
  • Facilitate workshops to validate current-state findings, future-state workflows, requirements, and implementation assumptions.
  • Identify organizational impacts resulting from automation and process redesign.
  • Support change-readiness assessments, communications, training, knowledge transfer, and transition planning.
  • Ensure institutional knowledge and critical business rules currently held by individual employees are identified, documented, and incorporated into future-state processes where appropriate.
  • Maintain a member-service-oriented perspective when evaluating operational changes and automation opportunities.
Risk, Controls & Regulatory Considerations
  • Incorporate operational risk, compliance, privacy, security, and internal-control considerations into business requirements and future-state workflows.
  • Work with compliance and technical teams to ensure requirements appropriately address the regulated credit union environment, including considerations related to GLBA, NCUA expectations, data privacy, auditability, and third-party risk.
  • Identify requirements for human-in-the-loop review, approvals, exception handling, explainability, and audit trails associated with AI-enabled processes.
  • Assist in identifying and documenting operational, process, data, technology, adoption, and implementation risks and associated mitigation actions.
Testing, Implementation & Governance
  • Support solution validation through requirements reviews, prototypes, demonstrations, and user acceptance testing.
  • Develop or support test scenarios and acceptance criteria based on documented business requirements.
  • Coordinate with business stakeholders to validate that implemented workflows meet operational needs before production deployment.
  • Track requirements, assumptions, dependencies, decisions, issues, and scope changes throughout the engagement.
  • Prepare business-analysis deliverables supporting project governance and executive/Board decision gates.
  • Provide clear status, findings, risks, and recommendations to project leadership and client stakeholders.
Required Qualifications
  • 7+ years of progressively responsible business analysis, business process transformation, or operational improvement experience.
  • Demonstrated experience within credit unions, retail banking, banking operations, financial-services shared services, or another highly regulated financial-services environment.
  • Experience analyzing complex operational processes involving multiple systems, business units, handoffs, controls, and exception scenarios.
  • Demonstrated ability to lead requirements gathering and process-discovery workshops with both business and technical stakeholders.
  • Strong experience developing:
    • Current- and future-state process maps
    • Business and functional requirements
    • User stories and acceptance criteria
    • Business rules and decision logic
    • KPI and benefits frameworks
    • Requirements traceability matrices
    • Process and data-flow documentation
  • Experience supporting workflow automation, intelligent automation, RPA, AI-enabled transformation, or digital process redesign initiatives.
  • Demonstrated ability to quantify operational improvement opportunities and measure realized business benefits.
  • Strong analytical skills and proficiency working with operational, financial, and performance data.
  • Excellent facilitation, interviewing, written communication, and executive presentation skills.
  • Ability to translate between business stakeholders and technical delivery teams.
  • Experience working within Agile, iterative, hybrid, or structured implementation methodologies.
Preferred Qualifications
  • Direct experience with credit union Deposit Operations or comparable retail banking operations.
  • Experience with ACH, deposit exceptions, remote deposit capture, payments, card servicing, disputes, reconciliations, or account servicing.
  • Experience working with Credit Union Service Organizations (CUSOs), shared-service organizations, or multi-entity operating environments.
  • Familiarity with core banking, workflow, document-management, payment, and financial-services platforms.
  • Experience supporting AI, generative AI, machine learning, document intelligence, workflow orchestration, or automation implementations.
  • Familiarity with multi-tenant operating models and requirements for data and workflow segregation across financial institutions.
  • Understanding of financial-services regulatory and control frameworks, including GLBA and NCUA requirements.
  • Experience supporting technology implementations requiring model governance, human-in-the-loop controls, auditability, or explainability.
  • CBAP, CCBA, PMI-PBA, Lean Six Sigma, or comparable business-analysis/process-improvement certification preferred.
Key Deliverables
The Senior Business Analyst may be responsible for or contribute materially to the following engagement deliverables:
  • Current-state process inventory and process maps
  • Business capability and operational assessment
  • Deposit Operations process analysis
  • Process-volume, effort, cycle-time, error, and cost baseline
  • Automation opportunity assessment and prioritization
  • Future-state process designs
  • Business, functional, integration, data, reporting, and control requirements
  • Business rules and exception-handling requirements
  • User stories and acceptance criteria
  • Requirements traceability matrix
  • KPI and success-measurement framework
  • Benefits realization model
  • Operational risk and mitigation inputs
  • Organizational impact and change-readiness analysis
  • User acceptance testing scenarios and validation results
  • Decision-gate documentation and implementation recommendations
Success Profile
Success in this role requires an individual who can move comfortably between detailed operational analysis and executive-level business outcomes. The Senior Business Analyst must be able to understand how work is actually performed today, challenge processes constructively, translate operational knowledge into structured requirements, and identify where automation can deliver measurable value without compromising member service, regulatory compliance, or operational control.
The successful candidate will bring a client-centered, evidence-based approach to transformation, helping the organization build confidence in new AI and automation capabilities while creating processes and requirements that can scale across additional credit unions and business lines.

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