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Remote Operations Analyst Jobs in Appleton, WI (NOW HIRING)

J. J. Keller

Customer Service Specialist

Neenah, WI · Remote

$23.50/hr

Remote / Work from Home in the US #LI-Remote Work Hours: Monday-Friday (1) 7:00am-3:30pm (1) 7:30am ... Work involves operation of personal computer equipment for extended periods of time. We Protect ...

Wisconsin

Academic Retention Specialist

Oshkosh, WI · On-site +1

$46K/yr

Hybrid remote work may be available after the successful completion of the initial training period ... Adheres to the established plan of operation, curriculum, process policy, program procedures, and ...

GAI Consultants

Assistant Environmental Manager

De Pere, WI · On-site +1

$112.80K - $116.60K/yr

Hybrid or remote arrangements will be considered. This position will either manage such projects or ... Soil sampling and analysis. * Environmental permitting. * Phase I and II Environmental Site ...

Berkley

Property Claims Specialist - Wisconsin

Appleton, WI · Remote

$85K - $120K/yr

... and insurance operations which can include taking or sharing risk using Berkley paper. This ... Must have a valid drone remote pilot certificate or be willing to get certified. * Understanding of ...

GAI Consultants Inc.

Assistant Environmental Manager

De Pere, WI · On-site +1

$112.80K - $116.60K/yr

Hybrid or remote arrangements will be considered. This position will either manage such projects or ... Soil sampling and analysis. * Environmental permitting. * Phase I and II Environmental Site ...

Berkley

Property Claims Specialist - Wisconsin

Appleton, WI · Remote

$85K - $120K/yr

... and insurance operations which can include taking or sharing risk using Berkley paper. This ... Must have a valid drone remote pilot certificate or be willing to get certified. * Understanding of ...

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See Appleton, WI salary details

$14

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How much do remote operations analyst jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote operations analyst in Appleton, WI is $32.94, according to ZipRecruiter salary data. Most workers in this role earn between $23.46 and $39.42 per hour, depending on experience, location, and employer.

What is a Remote Operations Analyst job?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Operations Analyst position, and why are they important?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the typical daily responsibilities of a Remote Operations Analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.
More about Remote Operations Analyst jobs
What cities near Appleton, WI are hiring for Remote Operations Analyst jobs? Cities near Appleton, WI with the most Remote Operations Analyst job openings:
Remote Operations Analyst jobs near you
Infographic showing various Remote Operations Analyst job openings in Appleton, WI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $68,506 per year, or $32.9 per hour.
Customer Service Specialist

Customer Service Specialist

J. J. Keller & Associates, Inc.

Neenah, WI • Remote

$23.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Requisition #: 20688
Functional Area:  Client Service
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US #LI-Remote
Work Hours:  Monday-Friday (1) 7:00am-3:30pm (1) 7:30am-4:00pm

Position Summary

Join J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with the majority of our associates working from home.
 

J. J. Keller has an opening in our Managed Services department for a Customer Service Representative. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of almost 600 compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. 

In this Customer Service Specialist role, you will be responsible for answering calls from our clients and assisting them with obtaining trip permits in a timely and accurate manner.

Why J. J. Keller?
  • $23.50/hr. 
  • 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday 
  • Annual Reviews + Merit Increases + Quarterly Bonus Program
  • New Hire On-the-Job Training
  • Career Growth Opportunities
  • Medical + Dental + Vision Insurance
  • 401(k) with Employer Match + Company-funded Profit Sharing
Job Responsibilities
  • Serves as the primary interface with clients to determine trip permit requirements, to include such tasks as:
    • Maintaining an open line of communication via phone, e-mail, fax, and correspondence
    • Educating clients on regulatory requirements, providing interpretations and best practices
    • Determining clients' needs and how J. J. Keller can best serve those needs
  • Initiates and maintains work orders to ensure proper permits are being secured.
  • Monitors completion of permits and provides feedback to clients as necessary.
  • Secures temporary permits (fuel/trips, oversize/overweight, annual and regional) for clients in an accurate and timely manner. Validates accuracy of permits and distributes to clients.
  • Maintains appropriate documentation, such as client profile, call notes, state fees to be charged to clients, charges applied to corporate credit card and escrow funds, work order information, etc.
  • Assists with resolving issues related to permits, client service, invoicing and payments.
  • Maintains expertise pertaining to applicable local, state and federal regulations in order to provide education and clarification to clients.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.
Qualifications

Experience:

  • 3+ years of experience in customer service environment, with 1+ years being in a call center.

Education:

  • High School Graduate or General Education Degree (GED).

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite, including intermediate functions.
  • Commitment to providing outstanding client service.
  • Excellent verbal and written communication skills.
  • Strong organizational, problem solving, and analysis skills.
  • Ability to work in a fast-paced, deadline driven environment.
  • Knowledge of applicable regulations preferred.
  • Willingness to participate in background check/fingerprinting requirements at state or local jurisdictions to obtain access as needed to fulfill services.
     
Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. 

We Protect People & The Businesses They Run

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification:  Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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