Remote Operational Technology Engineer Jobs in New York

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU’s digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation.

Responsibilities:

Technology Strategy & Architecture 

• Define and lead the technical vision, roadmap, and standards for NBCU’s digital
  workplace platforms across collaboration, endpoints, and AI.
• Own the end-to-end architecture for Workplace Technology Engineering, ensuring
  alignment with enterprise architecture, security, and compliance requirements.
• Serve as a technical authority for complex system design, scalability, and long-term
   platform evolution.

Digital Workplace Platform Engineering 

• Lead design and engineering of enterprise workplace services, including:
• Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)
• Identity & security (Entra ID, Purview, Defender)
• Endpoint engineering (Intune, JAMF, SCCM)
• Unified communications, telephony, and conferencing solutions
• Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization. 
• Drive global consistency across workplace technologies supporting hybrid work environments.

AI & Workplace Intelligence Engineering

• Architect and deliver enterprise AI capabilities, including:
  • Microsoft 365 Copilot and Copilot Studio
  • Power Platform (Power Apps, Power Automate)
  • Enterprise AI and low-code automation solutions
• Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making.
• Establish standards for:
  • AI governance, security, and responsible use
  • Data protection, privacy, and compliance within AI solutions
• Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU.

Engineering Excellence & SRE Practices

• Apply Site Reliability Engineering (SRE) principles across workplace platforms:
  • Define and manage SLIs/SLOs
  • Improve observability and monitoring
  • Automate operations to reduce manual toil
• Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms. 

Leadership & Cross-Functional Influence

• Act as a senior technical leader and mentor across WTE engineering teams.
• Lead architecture reviews, engineering design boards, and technical decision-making forums.
• Partner closely with:
  • Workplace Operations
  • Cybersecurity & Risk
  • Enterprise Architecture
  • Product & Business stakeholders
• Influence strategic decisions and ensure alignment between technology investments and business outcomes.

Innovation & Transformation

• Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption.
• Evaluate and integrate emerging technologies in: 
  • Generative AI and LLM ecosystems
  • Digital employee experience (DEX) platforms
  • Automation and low-code development

Enable continuous improvement of employee experience across NBCU’s global workforce.

• 12+ years of experience in enterprise engineering, platform engineering, or workplace technology
• Deep expertise in:
  • Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive)
  • Endpoint engineering and device management platforms (Intune, JAMF, SCCM)
  • Cloud platforms (Azure preferred)
• Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms
• Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform
• Knowledge of MLOps, DevOps, and platform engineering best practices
• Experience in media, entertainment, or large global enterprise environments
• Familiarity with NBCU-specific platforms (e.g. Intranet, employee portals, custom digital experiences)
• Proven experience leading large-scale enterprise platform transformations
• Strong architectural, analytical, and problem-solving skills
• Excellent communication and stakeholder management skills
• Strong business acuity, including understanding and practical application of relevant market/industry trends
• Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring organization and time management.

Additional Requirements:

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $180,000 - $210,000 (bonus and long-term incentive eligible) 

#LI-remote

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

For LA County and City Residents Only:  NBCUniversal will consider for employment  qualified applicants with criminal histories, or arrest or conviction records, in a manner  consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.