ZipRecruiter

Log In

2

Remote Online Support Jobs in Wisconsin (NOW HIRING)

HB Travels

Reservation Coordinator - Remote

Eau Claire, WI · Remote

$17 - $21.75/hr

Remote Environment: Coordinate reservations remotely * Flexible Scheduling: Organize your ... Learn reservation processes and online systems * Ongoing Support: Access educational and support ...

New

Nexora Talent

Remote- Customer Experience Service

Milwaukee, WI · Remote

$15.75 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... online tools and communication platforms. • Interest in coordination, planning, or client support ...

VIVA USA INC

Desktop Support Specialist

WI · On-site +1

This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc. The client is seeking a Desktop Support ...

Noor WFS

Remote Telephone Interviewer

Madison, WI · Remote

$16/hr

... support of research surveys, such as conducting address or telephone number lookups using online ... This is a remote position * Hours are assigned on a project-by-project basis. Work is not ...

New

TTEC

$17/hr

... support, remote services, navigation, infotainment, and account access * Research customer ... Your training experience includes engaging, instructor led online sessions that use both webcam ...

New

previous pagenext page

Showing results 21-40

All JobsOnline Support JobsRemote Online Support JobsRemote Online Support Jobs in Wisconsin

Remote Online Support information

What is a remote online support specialist?

A Remote Online Support specialist is a professional who provides technical assistance and customer service to clients or users via the internet, rather than in person. They help resolve issues related to software, hardware, accounts, or online services through channels like email, chat, or remote desktop tools. This role is often found in IT support, customer service, and help desk environments. Remote Online Support specialists are skilled communicators who can diagnose problems, offer solutions, and ensure customer satisfaction from a distance.

What are the key skills and qualifications needed to thrive as a remote online support professional?

To thrive as a Remote Online Support professional, you need strong problem-solving abilities, excellent written communication skills, and a good understanding of customer service principles, often supported by a high school diploma or relevant experience. Familiarity with support ticketing systems, live chat platforms, CRM software, and sometimes basic troubleshooting tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These skills are essential for efficiently resolving customer issues, maintaining high satisfaction, and ensuring seamless remote service delivery.

What are some common challenges faced by remote online support professionals and how can they be managed?

Remote Online Support professionals often encounter challenges such as managing multiple customer inquiries simultaneously, handling technical issues without in-person access, and maintaining effective communication across different time zones. To manage these, it’s important to develop strong organizational skills, be proactive in communication, and utilize collaborative tools like ticketing systems and chat platforms. Regular training and staying updated on product knowledge can also help resolve issues efficiently and provide a positive customer experience.

What is the difference between Remote Online Support vs Remote Customer Service Representative?

AspectRemote Online SupportRemote Customer Service Representative
Required CredentialsBasic technical knowledge, certifications varyCustomer service skills, sometimes certifications in communication
Work EnvironmentRemote, often technical or IT-focusedRemote, customer-facing roles
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search/ComparisonYesNo

Remote Online Support and Remote Customer Service Representative roles both operate remotely but differ mainly in their focus. Remote Online Support typically involves technical assistance and troubleshooting, requiring technical knowledge. In contrast, Remote Customer Service Representatives focus on customer interactions, inquiries, and issue resolution. Both roles are essential in customer-facing industries but serve different functions based on skills and industry needs.

What are popular job titles related to Remote Online Support jobs in Wisconsin?

For Remote Online Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Online Support jobs in Wisconsin look for?

The top searched job categories for Remote Online Support jobs in Wisconsin are:

Remote Online Support jobs near you
Infographic showing various Remote Online Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Remote Reservations Coordinator

Viajemos Solas pero en Grupo

Madison, WI • Remote

$17.50 - $22.25/hr

Full-time

Posted yesterday

New

Job description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities

  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details

Qualifications

  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful

Benefits

  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support

Apply