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Remote Online Support Jobs in Tennessee (NOW HIRING)

Nexora Talent

Client Experience Specialist (Remote)

Memphis, TN · Remote

$15.75 - $20.75/hr

Client Experience Specialist (Remote) We are seeking a detail-oriented Client Experience Specialist ... online tools and communication platforms. • Interest in coordination, planning, or client support ...

New

HB Travels

Booking Coordinator - Remote

Murfreesboro, TN · Remote

$30K - $70K/yr

Comfortable working with online platforms * Ability to research and compare information * Strong ... Ongoing Support: Access educational resources and continued guidance * Build Valuable Skills:

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All JobsOnline Support JobsRemote Online Support JobsRemote Online Support Jobs in Tennessee

Remote Online Support information

What is a remote online support specialist?

A Remote Online Support specialist is a professional who provides technical assistance and customer service to clients or users via the internet, rather than in person. They help resolve issues related to software, hardware, accounts, or online services through channels like email, chat, or remote desktop tools. This role is often found in IT support, customer service, and help desk environments. Remote Online Support specialists are skilled communicators who can diagnose problems, offer solutions, and ensure customer satisfaction from a distance.

What are the key skills and qualifications needed to thrive as a remote online support professional?

To thrive as a Remote Online Support professional, you need strong problem-solving abilities, excellent written communication skills, and a good understanding of customer service principles, often supported by a high school diploma or relevant experience. Familiarity with support ticketing systems, live chat platforms, CRM software, and sometimes basic troubleshooting tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These skills are essential for efficiently resolving customer issues, maintaining high satisfaction, and ensuring seamless remote service delivery.

What are some common challenges faced by remote online support professionals and how can they be managed?

Remote Online Support professionals often encounter challenges such as managing multiple customer inquiries simultaneously, handling technical issues without in-person access, and maintaining effective communication across different time zones. To manage these, it’s important to develop strong organizational skills, be proactive in communication, and utilize collaborative tools like ticketing systems and chat platforms. Regular training and staying updated on product knowledge can also help resolve issues efficiently and provide a positive customer experience.

What is the difference between Remote Online Support vs Remote Customer Service Representative?

AspectRemote Online SupportRemote Customer Service Representative
Required CredentialsBasic technical knowledge, certifications varyCustomer service skills, sometimes certifications in communication
Work EnvironmentRemote, often technical or IT-focusedRemote, customer-facing roles
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search/ComparisonYesNo

Remote Online Support and Remote Customer Service Representative roles both operate remotely but differ mainly in their focus. Remote Online Support typically involves technical assistance and troubleshooting, requiring technical knowledge. In contrast, Remote Customer Service Representatives focus on customer interactions, inquiries, and issue resolution. Both roles are essential in customer-facing industries but serve different functions based on skills and industry needs.

What are popular job titles related to Remote Online Support jobs in Tennessee?

For Remote Online Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Online Support jobs in Tennessee look for?

The top searched job categories for Remote Online Support jobs in Tennessee are:

Remote Online Support jobs near you
Infographic showing various Remote Online Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Tennessee (remote) - School psychologist

Presence

Shelbyville, TN • Remote

Full-time

Re-posted 25 days ago

Job description

What youll do

  • Provide student counseling and psychoeducational evaluations

  • Participate in IEP meetings

  • Complete comprehensive case reports and educational eligibility determinations

  • Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students

About you

  • 1 or more valid state licenses or equivalent school psychologist certification

  • Active DOE licensure

  • 1 year of experience providing evaluations/counseling in a school setting (excluding the internship/practicum year)

  • Experience participating in IEP meetings, acting as case manager, and completing comprehensive case reports and educational eligibility determinations

  • Reliable Wi-Fi/Internet access

  • Owns a reliable personal computer

  • Working knowledge of technology, such as headphones and personal computers

  • Nationally Certified School Psychologist (NCSP) credential preferred but not required

About Presence

As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, were meeting the needs and creating career options for clinicians todaywherever they are.

Lets talk perks and benefits

  • Flexible, remote scheduling

  • No-cost continuing education courses and clinical workshops tailored to your professional development

  • Access to the award-winning Presence platform, featuring curated session materials from top publishers like Highlights, SPARK Innovations and more

  • An extensive virtual library of peer-reviewed studies and online assessments, including online versions of the Woodcock-Johnson IV and Wechsler Intelligence Scale for Children, Fifth Edition

  • Designated clinical guidance

  • Cross-licensing support

Just so you know

  • All your information will be kept confidential according to Equal Employment Opportunity guidelines

  • Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours

  • $48- $51 perhour for direct therapy/ counseling services

  • Evaluations will be compensated on a component billing model that is separate from the hourly rate