Location US-Remote Job Post Information* : External Company Name Oak View Group Job Post ... Process, Tools & Data * Define end-to-end processes for supplier risk and diversity across the ...
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Remote Online Order Processing information
What job makes $10,000 a month without a degree?
What are the key skills and qualifications needed to thrive as a Remote Online Order Processing Specialist, and why are they important?
What is remote online order processing?
How can I make 2000 a week working from home?
What is a remote order processing job?
How to make $1000 a week remotely?
What is the difference between Remote Online Order Processing vs Remote Customer Service Representative?
| Aspect | Remote Online Order Processing | Remote Customer Service Representative |
|---|---|---|
| Primary Role | Processing and managing online orders, ensuring accuracy and timely fulfillment | Handling customer inquiries, providing support, and resolving issues |
| Required Skills | Order management, data entry, basic product knowledge | Communication, problem-solving, product knowledge |
| Work Environment | Online platforms, order management systems | Customer communication channels, CRM software |
| Common Certifications | None typically required, but familiarity with order systems helps | Customer service certifications beneficial |
While both roles involve remote work and customer interaction, Remote Online Order Processing focuses on managing and fulfilling online orders, whereas Remote Customer Service Representatives handle customer inquiries and support. Both roles require strong communication skills, but their daily tasks and tools differ significantly.
What are some common challenges faced in a Remote Online Order Processing role, and how can they be managed?
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$120K - $145K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Job description
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.Â
The Supplier Diversity & Risk Manager serves as the center-of-excellence owner for policies, standards, tools, and performance management, enabling sourcing and procurement teams to consistently identify, assess, mitigate, and report on supplier risk while advancing a diverse and inclusive supplier ecosystem. This role partners cross-functionally to embed risk and diversity into category strategies, sourcing processes, and supplier lifecycle management, while driving maturity across the global procurement organization.
This role pays an annual salary of $120,000-$145,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until July 31, 2026.
- Own and evolve the Supplier Risk Management framework, including risk domains, segmentation, assessment cadence, and escalation standards.
- Define enterprise standards for supplier due diligence, ongoing monitoring, and issue remediation.
- Partner with Global Procurement and cross-functional stakeholders to ensure alignment with enterprise risk requirements.
- Establish playbooks and guidance for sourcing teams to apply risk standards during RFPs, supplier onboarding, and contract renewals.
- Lead maturity assessments and continuous improvement of supplier risk capabilities.
- Own the Supplier Diversity Center of Excellence, including strategy, governance, and measurement.
- Define how diverse suppliers are identified, classified, and tracked across systems.
- Partner with category managers to embed diversity goals into category strategies and sourcing pipelines.
- Develop supplier development and capability-building approaches in partnership with sourcing and business teams.
- Ensure alignment with ESG, sustainability, and corporate DEI objectives.
- Define end-to-end processes for supplier risk and diversity across the supplier lifecycle.
- Partner with VP of Global Procurement CoE to select, implement, and optimize third-party risk and supplier management tools.
- Ensure data integrity and consistent reporting across OVG systems and supplier platforms.
- Standardize KPIs, dashboards, and reporting for leadership and CSR disclosures.
- Establish enterprise KPIs for supplier risk exposure, mitigation effectiveness, and supplier diversity impact.
- Prepare executive-level reporting for Procurement leadership and CSR stakeholders.
- Provide insights and recommendations based on trends, risk indicators, and maturity gaps.
- Act as a thought leader and advisor within the Procurement Excellence team.
- Develop training, playbooks, and communications to drive adoption across OVG.
- Lead cross-functional forums focused on supplier risk trends and diversity performance.
- Support change management efforts as new standards, tools, and policies are introduced.
Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive.
Required Attributes
- Bachelor's degree in Supply Chain, Business, Finance, Risk Management, or related field.
- 3-5+ years of experience in procurement, supplier management, risk, ESG, or procurement transformation.
- Experience designing and scaling frameworks or programs in a CoE or enterprise environment.
- Strong understanding of sourcing processes, supplier lifecycle management, and risk concepts.
- Proven ability to influence without authority in a matrixed organization.
- Familiarity with third-party risk platforms, supplier management tools, or ESG/CSR reporting frameworks.
- Experience supporting procurement maturity or transformation initiatives.
Preferred Attributes
- Passion for live entertainment, culinary innovation, and venue experience.
- Project & Time Management
- Procurement Systems Fluency (Coupa, NetSuite, etc.)
- Attention to Detail & Execution
- Cross-Functional Collaboration
- Problem-Solving Under Pressure
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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About TeamWork Online
Sourced by ZipRecruiter
Industry
Spectator sports
Company size
11 - 50 Employees
Headquarters location
Beachwood, OH, US
Year founded
1987