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Remote Onboarding Jobs in Boston, MA (NOW HIRING)

Addison Group

Onboarding Engineer

Danvers, MA · Remote

The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ... o Remote access / VPN setup o Documentation development · Work directly with clients and third ...

Crowe LLP

Onboarding Senior Associate

Boston, MA · Remote

The Onboarding Sr Associate plays a key role in the Development & Performance team at Crowe by ... hires #LI-Remote Qualifications: * Bachelor's degree required * Experience in a professional ...

Foley

Senior Customer Onboarding Manager

Boston, MA · Remote

$60K - $70K/yr

We are seeking a Senior Customer Onboarding Manager to own and lead the onboarding experience for ... This role is primarily remote (US based) and will work in primarily EST hours, with the expectation ...

Worthland

HR & Talent Coordinator (Remote)

Boston, MA · Remote

$22.75 - $30/hr

You'll be responsible for end-to-end recruitment, onboarding , and helping scale the team the right ... Remote-first, async-friendly * Smart team, high trust, no micromanagement * Real ownership and ...

Nexera

Entry Level Remote Insurance Sales

Boston, MA · Remote

$1.5K - $3.2K/wk

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexera

Entry Level Remote Insurance Sales

Boston, MA · Remote

$1.5K - $3.2K/wk

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Benefits • Remote position with flexible scheduling options. • Structured onboarding and training provided. • Supportive team environment with ongoing guidance. • Opportunities for growth ...

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All JobsOnboarding JobsRemote Onboarding JobsRemote Onboarding Jobs in Boston, MA

Remote Onboarding information

See Boston, MA salary details

$13

$28

$51

How much do remote onboarding jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote onboarding in Boston, MA is $28.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $31.59 per hour, depending on experience, location, and employer.

What is remote onboarding?

Remote onboarding is the process of integrating new employees into an organization when they are working from a location outside the traditional office, typically from home. It involves using digital tools and platforms to provide training, share company policies, and help new hires connect with their teams. The goal is to ensure new employees feel welcomed, informed, and equipped to succeed in their roles despite not being physically present in the office.

What are remote onboarding jobs?

As a remote onboarding specialist, you work from home or an office to train new clients or new employees about the products, services, benefits, and policies of your company. Many details of this job depend on the type of people your employer asks you to work with. For example, while onboarding a new hire for the marketing team, you may focus on teaching them about the appropriate tone of marketing materials and how they can get access to any company benefits. On the other hand, when onboarding a client, you may help them learn the best ways to communicate with your company, answer common questions, or demonstrate the use of existing products. Remote onboarding specialists often use video conferencing tools, email, live chat, and telephone systems.

What are the key skills and qualifications needed to thrive as a remote onboarding specialist, and why are they important?

To thrive as a Remote Onboarding Specialist, you need a solid understanding of HR processes, onboarding best practices, and familiarity with employment regulations, often supported by a degree in HR or related experience. Proficiency with onboarding platforms, HRIS systems, and virtual communication tools like Zoom or Slack is typically required. Exceptional communication, organization, and empathy are vital soft skills for guiding new hires and fostering engagement remotely. These skills are essential to ensure a seamless onboarding experience, compliance, and positive integration of remote employees into the company culture.

What are some common challenges faced during remote onboarding, and how can new hires effectively overcome them?

A common challenge in remote onboarding is building connections with team members and understanding company culture without in-person interactions. New hires may also find it difficult to navigate digital tools and processes independently. To overcome these challenges, it's helpful to proactively schedule virtual meet-and-greets, participate in online forums or chat channels, and take advantage of available training resources. Asking questions early and often, as well as seeking feedback from managers or assigned mentors, can accelerate integration and confidence in the new environment.

What is the difference between Remote Onboarding vs Remote Customer Support?

AspectRemote OnboardingRemote Customer Support
Required CredentialsHR or training certifications, onboarding experienceCustomer service skills, product knowledge
Work EnvironmentHR teams, new employee orientationCustomer service centers, support teams
Industry UsageHR, recruitment, corporate trainingRetail, tech, telecom, service industries
Search & Comparison IntentUnderstanding onboarding processes remotelyFinding remote support jobs or services

Remote Onboarding involves guiding new employees through company policies and procedures remotely, focusing on integration and training. Remote Customer Support centers on assisting customers with products or services online. While both roles are remote, onboarding emphasizes employee integration, whereas customer support centers on client assistance.

More about Remote Onboarding jobs

What are the most commonly searched types of Onboarding jobs in Boston, MA?

The most popular types of Onboarding jobs in Boston, MA are:

What are popular job titles related to Remote Onboarding jobs in Boston, MA?

For Remote Onboarding jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Onboarding jobs in Boston, MA look for?

The top searched job categories for Remote Onboarding jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Onboarding jobs?

Cities near Boston, MA with the most Remote Onboarding job openings:

Remote Onboarding jobs near you
Infographic showing various Remote Onboarding job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $58,632 per year, or $28.2 per hour.

Onboarding Engineer

Addison Group

Danvers, MA • Remote

Other

Re-posted 19 days ago

Job description

The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ensure all technical onboarding activities are executed accurately, efficiently, and in alignment with our quality standards. This includes assessing client environments, migrating systems, standardizing configurations, building documentation, and ensuring operational readiness for long-term managed support.mThe Onboarding Engineer is responsible for leading the technical implementation and onboarding of new clients into our managed services ecosystem. This role ensures a smooth, secure, and well-documented transition from the client’s existing environment into the standardized operational framework

Accountabilities

·        Lead the full technical onboarding process for new clients, ensuring a smooth transition into the managed services environment.

·        Perform comprehensive onboarding assessments, including infrastructure reviews, security evaluations, and technology baseline.

·        Plan, implement, and support onboarding activities such as:

o   Server migrations

o   Network standardization

o   Firewall and switch deployment

o   Microsoft 365 / Azure configuration

o   Remote access / VPN setup

o   Documentation development

·        Work directly with clients and third-party vendors to coordinate technology transitions, integrations, and handoffs.

·        Create, standardize, and maintain thorough documentation of client environments, ensuring accuracy and completeness before transition to ongoing support teams.

·        Ensure onboarding engagements are executed efficiently, on schedule, and aligned with high quality and security standards.

·        Serve as the primary technical point of contact throughout onboarding, providing guidance, updates, and clear communication to clients and internal teams.

·        Act as an escalation point for onboarding-specific technical issues that arise for System Specialists or other non-engineering resources.

·        Participate in internal technical meetings to resolve urgent issues, identify risks, and maintain continuity across departments.

·        Collaborate with team members to continuously refine and improve onboarding processes, tools, and templates.

·        Support cross-department initiatives that require onboarding expertise or high-level technical input.

·        Other duties as assigned.

Knowledge, Skills, and Abilities Required

·        Experience: 3–5 years of hands-on experience in systems, networking, or cloud engineering, preferably within an MSP or multi-client environment.

·        Technical Expertise: Solid understanding of IT infrastructure, networking, virtualization, and cloud platforms (Microsoft 365, Azure, AWS).

·        Systems Administration: Proficiency with Windows Server, Active Directory, identity management, and related systems.

·        Networking: Skilled in configuring and troubleshooting routers, switches, firewalls, and wireless technologies (Fortinet, Meraki, etc.).

·        Familiarity with MSP tools, cybersecurity principles.

·        Process Orientation: Strong ability to follow, refine, and optimize structured onboarding workflows and standards.

·        Communication: Clear, professional communication with both technical and non-technical stakeholders.

·        Problem-Solving: Strong analytical skills with the ability to troubleshoot complex issues calmly and systematically.

·        Documentation: Ability to produce standardized, detailed technical documentation for internal and client use.

·        Certifications: One associate- or mid-level certification (ex: Network+, Security+, Azure Administrator, M365 Admin, CCNA, Fortinet, ITIL) or completion of a relevant certification within 90 days of hire. An IT or Computer Science degree may substitute this requirement.