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Client Onboarding Remote Jobs in Boston, MA (NOW HIRING)

Addison Group

Onboarding Engineer

Danvers, MA · Remote

This includes assessing client environments, migrating systems, standardizing configurations ... o Remote access / VPN setup o Documentation development · Work directly with clients and third ...

Foley

Senior Customer Onboarding Manager

Boston, MA · Remote

This is a highly visible, strategic role that requires a balance of project management, client ... This role is primarily remote (US based) and will work in primarily EST hours, with the expectation ...

Prosegur

iSOC Technical Operations Manager

Lowell, MA · Remote

Key Responsibilities Client Onboarding & Implementation: * Lead technical onboarding, configuration ... Experience in electronic security, SOC, remote video monitoring, or integrated security technology.

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Enterprise Iron

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Sr. Retirement Plan Specialists (OmniPlus)

Boston, MA · Remote

$1.0K - $1M/yr

Plan Managers, Plan Administrators, Senior Plan Administrators, Client Onboarding Professionals ... Ability to work independently in a remote environment, managing time effectively, prioritizing ...

Addison Group

MSP Project Manager

Danvers, MA · Remote

$90K - $100K/yr

Remote with occasional travel Assignment Type: 4-6 Month Contract-to-Hire Pay: $45.00 - $50.00 ... Oversee client onboarding initiatives, infrastructure deployments, cloud migrations, and security ...

Intertek

Inside Sales Representative

Boxborough, MA · Remote

Inside Sales Representative - Remote Intertek is searching for an Inside Sales Representative to ... Support the client onboarding workflow for new accounts by collecting and process credit ...

Condor Agency

Senior Account Executive

Boston, MA · Remote

$60K - $90K/yr

Collaborate with internal marketing and delivery teams to ensure seamless client onboarding ... Fully remote * Work directly with the CEO * Significant influence over the company's growth ...

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Client Onboarding Remote information

See Boston, MA salary details

$16

$34

$58

How much do client onboarding remote jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for client onboarding remote in Boston, MA is $34.79, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $37.88 per hour, depending on experience, location, and employer.

What does a client onboarding remote professional do?

A Client Onboarding Remote professional is responsible for guiding new clients through the initial setup and integration process with a company’s products or services, all while working remotely. They ensure that clients have a smooth transition, understand how to use the offerings, and address any questions or concerns. Their role often involves virtual meetings, documentation, and ongoing support to foster strong client relationships and satisfaction from a distance.

What are the key skills and qualifications needed to thrive as a client onboarding remote professional?

To thrive as a Client Onboarding Specialist (Remote), you need strong organizational skills, attention to detail, and a background in customer service or account management, often supported by a bachelor’s degree. Familiarity with CRM software like Salesforce, onboarding platforms, and virtual communication tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to build rapport remotely are standout soft skills. These competencies ensure smooth client transitions, high satisfaction, and effective collaboration in a distributed work environment.

What are some common challenges faced when working in a remote client onboarding role, and how can they be overcome?

In a remote client onboarding role, communication and relationship-building can be more challenging without in-person interactions. It's important to proactively schedule video meetings, use clear written communication, and leverage collaborative tools to ensure clients feel supported throughout the process. Staying organized, setting clear expectations, and following up regularly with both clients and internal teams help prevent misunderstandings and ensure a smooth onboarding experience.

What is the difference between Client Onboarding Remote vs Customer Success Specialist?

AspectClient Onboarding RemoteCustomer Success Specialist
CredentialsTypically requires onboarding, communication, and customer service skillsRequires customer relationship management and product knowledge
Work EnvironmentRemote, often project-based onboarding processesRemote or hybrid, ongoing customer engagement
Industry UsageCommon in SaaS, tech, and service industriesWidely used in SaaS, software, and subscription services

Client Onboarding Remote focuses on guiding new clients through initial setup and integration, ensuring a smooth start. Customer Success Specialists maintain ongoing relationships, helping clients maximize product value. While onboarding is a part of customer success, the roles differ in scope and focus, with onboarding being more project-specific and customer success emphasizing long-term retention and satisfaction.

What are the most commonly searched types of Client Onboarding jobs in Boston, MA?

The most popular types of Client Onboarding jobs in Boston, MA are:

What are popular job titles related to Client Onboarding Remote jobs in Boston, MA?

For Client Onboarding Remote jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Client Onboarding Remote jobs in Boston, MA look for?

The top searched job categories for Client Onboarding Remote jobs in Boston, MA are:

What cities near Boston, MA are hiring for Client Onboarding Remote jobs?

Cities near Boston, MA with the most Client Onboarding Remote job openings:

Client Onboarding Remote jobs near you
Infographic showing various Client Onboarding Remote job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $72,365 per year, or $34.8 per hour.

Onboarding Engineer

Addison Group

Danvers, MA • Remote

Other

Re-posted 22 days ago

Job description

The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ensure all technical onboarding activities are executed accurately, efficiently, and in alignment with our quality standards. This includes assessing client environments, migrating systems, standardizing configurations, building documentation, and ensuring operational readiness for long-term managed support.mThe Onboarding Engineer is responsible for leading the technical implementation and onboarding of new clients into our managed services ecosystem. This role ensures a smooth, secure, and well-documented transition from the client’s existing environment into the standardized operational framework

Accountabilities

·        Lead the full technical onboarding process for new clients, ensuring a smooth transition into the managed services environment.

·        Perform comprehensive onboarding assessments, including infrastructure reviews, security evaluations, and technology baseline.

·        Plan, implement, and support onboarding activities such as:

o   Server migrations

o   Network standardization

o   Firewall and switch deployment

o   Microsoft 365 / Azure configuration

o   Remote access / VPN setup

o   Documentation development

·        Work directly with clients and third-party vendors to coordinate technology transitions, integrations, and handoffs.

·        Create, standardize, and maintain thorough documentation of client environments, ensuring accuracy and completeness before transition to ongoing support teams.

·        Ensure onboarding engagements are executed efficiently, on schedule, and aligned with high quality and security standards.

·        Serve as the primary technical point of contact throughout onboarding, providing guidance, updates, and clear communication to clients and internal teams.

·        Act as an escalation point for onboarding-specific technical issues that arise for System Specialists or other non-engineering resources.

·        Participate in internal technical meetings to resolve urgent issues, identify risks, and maintain continuity across departments.

·        Collaborate with team members to continuously refine and improve onboarding processes, tools, and templates.

·        Support cross-department initiatives that require onboarding expertise or high-level technical input.

·        Other duties as assigned.

Knowledge, Skills, and Abilities Required

·        Experience: 3–5 years of hands-on experience in systems, networking, or cloud engineering, preferably within an MSP or multi-client environment.

·        Technical Expertise: Solid understanding of IT infrastructure, networking, virtualization, and cloud platforms (Microsoft 365, Azure, AWS).

·        Systems Administration: Proficiency with Windows Server, Active Directory, identity management, and related systems.

·        Networking: Skilled in configuring and troubleshooting routers, switches, firewalls, and wireless technologies (Fortinet, Meraki, etc.).

·        Familiarity with MSP tools, cybersecurity principles.

·        Process Orientation: Strong ability to follow, refine, and optimize structured onboarding workflows and standards.

·        Communication: Clear, professional communication with both technical and non-technical stakeholders.

·        Problem-Solving: Strong analytical skills with the ability to troubleshoot complex issues calmly and systematically.

·        Documentation: Ability to produce standardized, detailed technical documentation for internal and client use.

·        Certifications: One associate- or mid-level certification (ex: Network+, Security+, Azure Administrator, M365 Admin, CCNA, Fortinet, ITIL) or completion of a relevant certification within 90 days of hire. An IT or Computer Science degree may substitute this requirement.