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Remote Nonprofit Operations Jobs in Michigan (NOW HIRING)

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

Tax Manager, Exempt Organizations

Grand Rapids, MI · On-site +1

$106K - $139K/yr

You'll work closely with clients to understand their mission, operations, and challenges, and ... Interpret and apply tax law to unique nonprofit issues and stay current on developments impacting ...

Showing results 41-45

Remote Nonprofit Operations information

What are some unique challenges faced by remote nonprofit operations teams, and how can they be effectively managed?

Remote nonprofit operations teams often face challenges such as coordinating across different time zones, maintaining effective communication, and ensuring accountability without in-person supervision. To address these, it's important to utilize reliable project management tools, establish clear communication protocols, and schedule regular check-ins. Building a strong team culture through virtual team-building activities and transparent leadership also helps maintain motivation and alignment toward the organization's mission.

What are the key skills and qualifications needed to thrive in remote nonprofit operations?

To excel in Remote Nonprofit Operations, you need strong organizational, project management, and communication skills, often supported by a background in nonprofit management or a related field. Familiarity with donor management systems, collaboration platforms (like Slack or Asana), and virtual meeting tools is typically required. Exceptional problem-solving, adaptability, and a mission-driven mindset are standout soft skills in this role. These competencies ensure efficient program delivery, effective team coordination, and the advancement of organizational goals in a remote environment.

What is the difference between Remote Nonprofit Operations vs Remote Nonprofit Program Coordinator?

AspectRemote Nonprofit OperationsRemote Nonprofit Program Coordinator
Primary FocusManaging organizational functions, logistics, and administrative tasksCoordinating program activities, events, and community engagement
Required SkillsAdministrative skills, organizational management, communicationProgram management, communication, community outreach
Work EnvironmentOffice administration, remote team collaborationProgram implementation, remote coordination with stakeholders
Common CertificationsNonprofit management, administrative certificationsEvent planning, community outreach certifications

Remote Nonprofit Operations roles focus on organizational management, logistics, and administrative support within nonprofit organizations. In contrast, Remote Nonprofit Program Coordinators primarily handle program execution, community engagement, and event coordination. Both roles often require strong communication skills and familiarity with nonprofit workflows, but they differ in their core responsibilities and daily tasks.

What are the most commonly searched types of Nonprofit Operations jobs in Michigan? The most popular types of Nonprofit Operations jobs in Michigan are:
What are popular job titles related to Remote Nonprofit Operations jobs in Michigan? For Remote Nonprofit Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Nonprofit Operations jobs in Michigan look for? The top searched job categories for Remote Nonprofit Operations jobs in Michigan are:
What cities in Michigan are hiring for Remote Nonprofit Operations jobs? Cities in Michigan with the most Remote Nonprofit Operations job openings:
Infographic showing various Remote Nonprofit Operations job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Call Center Representative

MDS Communications

Detroit, MI • Remote

$14.73 - $16.50/hr

Full-time

Medical, PTO

Re-posted 2 days ago


Job description

Job DetailsLevel: EntryJob Location: Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$14.73-$16.50 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications