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Remote Non Tech Jobs in Bothell, WA (NOW HIRING)

Canals

Customer Success Manager

Seattle, WA · Remote

About Canals Canals is a fully remote, profitable startup transforming the industrial supply chain ... If you thrive in fast-moving environments, enjoy simplifying complex systems for non-technical ...

Expressable

Speech-Language Pathologist

Seattle, WA · Remote

$44 - $56/hr

This role is 100% remote . It is required to hold a state license in CA (or be open to obtaining that license). Compensation: This is a non-exempt, W2 hourly position. While annual compensation can ...

Wsgr

Principal Solutions Engineer

Seattle, WA · On-site +1

... and non-technical stakeholders. This position is available as a hybrid or fully remote work ... Technology Leadership and Strategy * Serve as the primary technology advisor to business sponsors ...

Wsgr

Senior Software Developer

Seattle, WA · On-site +1

$147.05K - $198.95K/yr

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth ... You will work closely with a fully remote team of designers, developers, and stakeholders to add ...

iSpot

Research Data Scientist 1

Bellevue, WA · Remote

$95.95K - $106K/yr

Stay up-to-date with the latest data science techniques, tools, and technologies, and explore novel ... Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation ...

ServiceNow

Sr Software Engineer

Kirkland, WA · On-site +1

$143.20K - $243.40K/yr

... non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over ... Stay up-to-date with industry trends and emerging technologies in identity and access management ...

ServiceNow

Sr Software Engineer

Kirkland, WA · On-site +1

$143.20K - $243.40K/yr

... non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over ... Stay up-to-date with industry trends and emerging technologies in identity and access management ...

ServiceNow

Sr Software Engineer

Kirkland, WA · On-site +1

$143.20K - $243.40K/yr

... non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over ... Stay up-to-date with industry trends and emerging technologies in identity and access management ...

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What is a Remote Non Tech job?

A Remote Non Tech job is a position that does not require technical or programming skills and can be performed from anywhere with an internet connection. These roles include customer support, virtual assistance, content writing, project management, and sales. They focus on communication, organization, and problem-solving rather than coding or IT skills. Many companies offer remote opportunities for these roles, allowing employees to work flexibly.

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To thrive as a Remote Non Tech professional, you generally need strong communication, organizational, and time management skills, often supported by a high school diploma or relevant work experience. Familiarity with productivity tools like Microsoft Office, Google Workspace, and common remote collaboration platforms (such as Zoom or Slack) is typically required. Outstanding self-motivation, problem-solving, and the ability to work independently are highly valued soft skills in this environment. These abilities are crucial for maintaining productivity, meeting deadlines, and collaborating effectively in a distributed, technology-enabled workplace.

What are some common challenges faced by Remote Non Tech professionals, and how can they be managed?

Remote Non Tech professionals often face challenges such as staying organized without in-person supervision, managing time effectively across different projects, and maintaining clear communication with team members in various locations. To manage these challenges, it's important to establish a structured daily routine, use digital tools for task tracking, and proactively check in with supervisors and teammates. Many organizations offer virtual onboarding, regular team meetings, and mentorship to help remote employees stay connected and engaged. By taking advantage of these resources and building strong self-discipline, remote employees can overcome common obstacles and succeed in a virtual work setting.
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Customer Success Manager

Canals

Seattle, WA • Remote

Full-time

Posted 3 days ago

Job description

About Canals

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.

We’re a 100 person team (60 in engineering) distributed across North and South America.

The Role

We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows — and we’re growing fast.

You’ll own the full post-sale relationship for a portfolio of accounts — leading onboarding, training, adoption, and renewals. This role blends relationship management with technical problem-solving and strategic enablement, ideal for someone who loves helping teams embrace new technology and scale with confidence.

At Canals, you’ll be empowered to contribute to the formation of new systems, playbooks, and protocols as we continue to grow. If you thrive in fast-moving environments, enjoy simplifying complex systems for non-technical users, and get energy from seeing your customers succeed, this role is for you.

What You’ll Do

  • Own a portfolio of customer relationships, driving adoption, retention, and renewals.

  • Lead onboarding and customer training sessions to ensure quick, confident rollout across teams.

  • Monitor usage and engagement metrics to identify adoption gaps, expansion opportunities, and renewal risks.

  • Partner with Product and Engineering to surface customer insights and resolve issues efficiently.

  • Facilitate regular business reviews to demonstrate ROI and align on future goals.

  • Contribute to the creation and evolution of scalable systems, playbooks, and processes as we grow.

  • Champion a customer-first mindset across Canals, ensuring every customer interaction reflects our values.

What You'll Bring

  • Typically, 5-8 years in Customer Success for a B2B SaaS product.

  • Experience working in an early-stage startup and building playbooks, processes, or systems from scratch.

  • Demonstrated success driving product adoption, utilization and training end users.

  • Proven experience owning renewals and driving retention across a book of business.

  • Comfortable navigating ambiguity and taking initiative to create clarity and structure.

  • Strong communication and relationship-building skills across all levels of an organization.

  • Comfortable explaining technical concepts to non-technical audiences.

  • Organized, analytical, and proactive — you spot risks early and act quickly.

  • Experience supporting B2B or enterprise customers preferred.

Bonus Points

  • You’ve supported the launch or rollout of new products or features, helping define success metrics and feedback loops.

  • You have experience working with non-technical customers in industrial, logistics, or supply-chain environments.

  • You’re passionate about AI, automation, or operational efficiency in complex business systems.

Why Join Canals

  • Real-world impact: your work improves global supply chains, saving customers time and reducing risk.

  • Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.

  • Remote-first, flexible work environment across North and South America.

  • Strong product-market fit with tons of customer love.

  • Talent dense team with diverse backgrounds and experiences.

    Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.