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Remote Non Phone Jobs in Portland, OR (NOW HIRING)

Type: Full-time, remote, sales, non-exempt role.Requirements: Professional US-based home office with high-speed internet, smart phone, and pre-existing right-to-work status required (Onward Climate ...

Type: Full-time, remote, sales, non-exempt role. Requirements: Professional US-based home office with high-speed internet, smart phone, and pre-existing right-to-work status required (Onward Climate ...

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Remote Non Phone information

See Portland, OR salary details

$9

$16

$27

How much do remote non phone jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote non phone in Portland, OR is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.37 per hour, depending on experience, location, and employer.

What is a remote non phone?

A Remote Non Phone job is a work-from-home position that does not require talking on the phone. These jobs typically involve tasks like data entry, chat support, transcription, writing, or online research. They are ideal for individuals who prefer written communication or need a quiet work environment. Many companies offer these roles in fields such as customer support, administration, and content creation.

What are the key skills and qualifications needed to thrive in a remote non phone position?

To thrive in a Remote Non Phone role, candidates need strong written communication, computer literacy, and attention to detail, often backed by experience in data entry, content moderation, or email-based customer support. Familiarity with collaboration platforms like Slack, project management tools such as Asana or Trello, and proficiency in MS Office or Google Workspace are typically required. Exceptional time management, self-motivation, and the ability to work independently make individuals stand out. These skills ensure productivity, clear communication, and efficient workflow in a remote, non-phone-based work environment.

What are some common challenges faced in remote non phone positions, and how can I overcome them?

One of the most common challenges in remote non phone roles is maintaining clear communication without verbal interaction, which can sometimes lead to misunderstandings or delays. To overcome this, it's important to develop strong written communication skills and proactively check in with your team using collaboration tools. Staying organized and managing your time effectively can also help you meet deadlines and prioritize tasks in a self-directed work environment. Regularly updating your progress and being responsive in chat or email threads will ensure you remain connected and productive. Embracing these strategies will make your remote experience smoother and more successful.

What cities near Portland, OR are hiring for Remote Non Phone jobs?

Cities near Portland, OR with the most Remote Non Phone job openings:

Infographic showing various Remote Non Phone job openings in Portland, OR as of August 2026, with employment types broken down into 50% Full Time, 36% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,310 per year, or $17 per hour.

Crisis Counselor - Fully Remote in Eugene, OR

PROTOCALL SERVICES INC.

Portland, OR • Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Benefits
  • Comprehensive medical, dental, and life insurance plans
  • 401(k) retirement plan with company match
  • Short-term and long-term disability (STD/LTD) coverage
  • Employee Assistance Program (EAP) services
  • Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year
  • Company-matched student loan repayment program
  • Opportunities for career growth and advancement
Education and Experience Requirements
  • Education Requirement:
    • Bachelor’s Degree from an accredited 4 year college or university.
  • Experience Requirement:
    • Minimum of 1 year direct experience in Behavioral Health or Social Services
Location Requirement:
  • Fully Remote in Oregon
Who We Are:

Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.

We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. 

Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada.

Who You Are:

You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity.

You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued.

Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall’s fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers.

Primary Responsibilities:

  • Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality.
  • Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges.
  • Build rapport and foster client engagement during calls.
  • Assess and mitigate risk while maintaining accurate, thorough documentation.
  • Provide resources, information, and referrals as needed.
  • Assist callers in identifying positive coping strategies and developing safety plans.
  • Intervene during emergencies when necessary.
  • Stay calm, professional, and focused while multitasking in a fast-paced environment.
  • This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need.

What You Can Expect as a New Employee:

As part of Protocall’s 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking. 

This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program.

Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks.

Post Cohort Training:  After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall’s Scheduling Department, during your Pre-Hire/Onboarding process.

ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different