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Remote Nike Customer Service Jobs in Puerto Rico

Huntington

Auto Finance Market Manager 3

Florida, PR · On-site +1

... and customer service. * Makes decisions and acts in accordance with established policies and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

OncoHealth

Case Review Specialist - PR

Guaynabo, PR · On-site +1

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or customer service or relevant educational attainment required * Knowledge in pre-authorizations and health ...

OncoHealth

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Remote/hybrid work experience preferred * A minimum of 2 years of healthcare related administrative experience and/or customer service or relevant educational attainment required * Skills for ...

ICF

Project Manager - (Puerto Rico)

San Juan, PR · On-site +1

Respond to customer enquiries and concerns promptly and professionally. Location: Remote role based ... Working at ICF ICF is a global advisory and technology services provider, but we're not your ...

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Remote Nike Customer Service information

What is a remote Nike customer service job?

Remote Nike Customer Service jobs involve assisting Nike customers from a home-based or virtual location. Employees in these roles handle inquiries about products, orders, shipping, returns, and company policies through phone, email, or chat. They are expected to provide excellent customer service, resolve issues efficiently, and represent the Nike brand professionally. These positions may require strong communication skills, familiarity with Nike products, and the ability to work flexible hours. Training and support are usually provided remotely by Nike.

What does a remote Nike customer service representative do?

A typical day as a Remote Nike Customer Service representative involves responding to customer inquiries via phone, chat, or email about orders, product information, and returns. You'll work closely with team members and supervisors through virtual channels to resolve issues efficiently and maintain Nike's high service standards. Time management is key, as you may need to juggle multiple customer interactions while keeping up with updates on products and policies. The role often includes regular team meetings and ongoing training sessions to stay informed and connected.

What are the key skills and qualifications needed to thrive as a remote Nike customer service representative?

To thrive as a Remote Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and order processing systems is typically required. Excellent listening skills, patience, and the ability to remain positive under pressure set top performers apart in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold Nike’s brand reputation in a remote work environment.

What is the difference between Remote Nike Customer Service vs Remote Nike Sales Associate?

AspectRemote Nike Customer ServiceRemote Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support via phone, chat, or emailAssist customers with product info and sales online
Employer & Industry UsageNike customer support teamsNike sales teams, e-commerce platforms

Remote Nike Customer Service and Remote Nike Sales Associate roles both require similar credentials and are based in the Nike industry. Customer service focuses on support and problem resolution, while sales associates concentrate on promoting products and increasing sales. Both roles are essential for Nike's online operations and often overlap in skills like communication and product knowledge.

What are the most commonly searched types of Nike Customer Service jobs in Puerto Rico?

The most popular types of Nike Customer Service jobs in Puerto Rico are:

What are popular job titles related to Remote Nike Customer Service jobs in Puerto Rico?

For Remote Nike Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Nike Customer Service jobs in Puerto Rico look for?

The top searched job categories for Remote Nike Customer Service jobs in Puerto Rico are:

Remote Nike Customer Service jobs near you

Technical Writer (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Posted 9 days ago

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

33rd of 72 rated aerospace companies

Job description

Date Posted:
2026-08-06
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
RTX is seeking a detail-oriented Technical Writer to develop, edit, and maintain high-quality technical and business documentation. In this role, you will collaborate with stakeholders to translate complex technical information into clear, user-friendly content while managing multiple priorities and ensuring accuracy, consistency, and timely delivery.
What You Will Do
  • Develop, edit, format, and maintain technical and business documentation to support applications, processes, and end users.
  • Translate complex technical information into clear, accurate, and user-friendly documentation for both technical and non-technical audiences.
  • Partner with cross-functional stakeholders to gather requirements, validate content, and ensure documentation reflects current processes and systems.
  • Ensure all documentation is accurate, consistent, and adheres to organizational standards and formatting guidelines.
  • Manage multiple documentation requests simultaneously, tracking progress and delivering high-quality work within established timelines.
  • Maintain documentation repositories using SharePoint and Microsoft Teams to ensure information is accessible and up to date.
  • Provide regular status updates to leadership, proactively communicate risks or delays, and take ownership of assigned deliverables.
  • Deliver excellent customer service by responding to documentation requests, addressing feedback, and following through to resolution.
  • Leverage advanced Microsoft Word and PowerPoint capabilities to create polished, professional documentation and presentations.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have
  • A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
  • 2+ years of experience creating, editing, formatting, and producing technical and non-technical documentation.
  • Experience translating complex technical concepts into clear, concise documentation for technical and non-technical audiences.
  • Advanced proficiency with Microsoft Word and PowerPoint.

Qualifications We Prefer
  • Strong attention to detail with excellent proofreading, editing, and quality assurance skills.
  • Demonstrated ability to manage multiple assignments, prioritize work, and track progress to meet deadlines.
  • Strong written and verbal communication skills, with the ability to provide regular status updates and collaborate effectively with stakeholders.
  • Proven customer service orientation with a commitment to follow through on requests and resolve issues.
  • Experience working with Microsoft Teams and SharePoint is preferred.

What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018

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