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Remote Network Support Jobs in Silver Spring, MD

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

Humana

Lead, Network Engineer - AI

Washington, DC · Remote

$115K - $158K/yr

... supporting RADIUS and TACACS+ solutions (e.g., Cisco ISE, Forescout, ClearPass, or similar) for device admin and network access control. * Experience working with Infoblox (DDI) and remote site IP ...

New

Humana

Lead, Network Engineer - AI

Washington, DC · Remote

$115K - $158K/yr

... supporting RADIUS and TACACS+ solutions (e.g., Cisco ISE, Forescout, ClearPass, or similar) for device admin and network access control. * Experience working with Infoblox (DDI) and remote site IP ...

New

Humana

Lead, Network Engineer - AI

Washington, DC · Remote

$115K - $158K/yr

... supporting RADIUS and TACACS+ solutions (e.g., Cisco ISE, Forescout, ClearPass, or similar) for device admin and network access control. * Experience working with Infoblox (DDI) and remote site IP ...

New

Maximus

Lead Network Architect

Springfield, VA · On-site +1

... supporting mission-critical programs across national security, defense, and public service delivery ... This role is hybrid, allowing for remote work, but requires the ability to work onsite when needed ...

Maximus

Lead Network Architect

Springfield, VA · On-site +1

... supporting mission-critical programs across national security, defense, and public service delivery ... This role is hybrid, allowing for remote work, but requires the ability to work onsite when needed ...

Ignite IT

Senior Network Security Engineer

Suitland, MD · Remote

$63 - $82.50/hr

We are seeking a Senior Network Security Engineer for an operations-first role supporting ... VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues ...

Redhorse Corporation

Senior Network Engineer

Arlington, VA · On-site +1

$119K - $163K/yr

Provide technical support for both local Washington, D.C. sites and remote CONUS/OCONUS locations ... Proven expertise in network address space management and sophisticated traffic routing schemes.

Apply Early

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support tools (e.g., TeamViewer, LogMeIn, AnyDesk). • Communication Skills: Excellent written and verbal ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

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All JobsRemote Network Support JobsRemote Network Support Jobs in Silver Spring, MD

Remote Network Support information

See Silver Spring, MD salary details

$42.9K

$95.6K

$137K

How much do remote network support jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote network support in Silver Spring, MD is $95,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $117,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are popular job titles related to Remote Network Support jobs in Silver Spring, MD? For Remote Network Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Network Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Network Support jobs? Cities near Silver Spring, MD with the most Remote Network Support job openings:
Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Silver Spring, MD as of June 2026, with employment types broken down into 41% Full Time, 57% Part Time, 1% Contract, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $95,599 per year, or $46 per hour.
Remote Support Technician

Remote Support Technician

ManTech International

Mclean, VA • On-site, Remote

$21.75 - $29.75/hr

Full-time

Posted 9 days ago

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 202 rated software companies

Job description

General information
Requisition #
R68789
Locations
USA-VA-McLean
Posting Date
06/18/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:
  • Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
  • Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
  • Provide user support and basic training for common applications, system procedures, and office productivity tools.
  • Collaborate with cross-functional IT teams-including network, systems engineering, and application development-to restore services and address complex problems.
  • Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
  • Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2-3+ weeks.

Minimum Qualifications:
  • High School Diploma with 4+ years of experience, an Associate's Degree with 2+ years of experience, or a Bachelor's Degree with 1+ years of experience.
  • Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
  • Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:
  • Related work experience in a technical help desk position.
  • Special non-commercial systems administrator experience (access management/file transfer).
  • Experience with ServiceNow ITSM & ITBM.
  • Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
  • Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time.
  • Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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