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Remote Network Support Jobs in Silver Spring, MD

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Remote Support Technician

Mclean, VA ยท On-site +1

$75K - $125K/yr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

... supporting mission-critical programs across national security, defense, and public service delivery ... This role is hybrid, allowing for remote work, but requires the ability to work onsite at one of ...

Network Deployment Engineer Remote Must be available to travel to deploy network infrastructure at ... Deploy network infrastructure and commodities in support of components, such as, but not limited to ...

New

Senior Network Security Engineer

Suitland, MD ยท Remote

$63 - $82.50/hr

We are seeking a Senior Network Security Engineer for an operations-first role supporting ... VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues ...

Showing results 21-40

Remote Network Support information

See Silver Spring, MD salary details

$42.9K

$95.6K

$137K

How much do remote network support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote network support in Silver Spring, MD is $95,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $117,800.00 per year, depending on experience, location, and employer.

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are popular job titles related to Remote Network Support jobs in Silver Spring, MD?

For Remote Network Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Network Support jobs in Silver Spring, MD look for?

The top searched job categories for Remote Network Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Network Support jobs?

Cities near Silver Spring, MD with the most Remote Network Support job openings:

Infographic showing various Remote Network Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $95,599 per year, or $46 per hour.

Desktop Support

System One

Merrifield, VA โ€ข Remote

$20.75 - $26.25/hr

Contractor

Re-posted 2 days ago


Job description

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Diagnose and resolve hardware and software issues for end users
  • Provide basic networking support including IP and DNS configurations
  • Assist with cybersecurity measures such as MFA and phishing protection
  • Utilize ticketing systems like ServiceNow to track and resolve issues
  • Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints
  • Resolve issues on Microsoft Windows 11 operating systems
  • Support Microsoft M365 productivity tools including Outlook, OneDrive, and Teams

Requirements

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience troubleshooting issues on Microsoft Windows 11 operating systems
  • Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams)
  • Excellent communication and customer service skills
  • Professional presence and ability to work well in a team
  • Detail-oriented and able to follow standard operating procedures
  • Basic networking and cybersecurity knowledge (IP, DNS, MFA, phishing)
  • Experience with ticketing systems such as ServiceNow
  • Minimum of 0 years of related experience Nice to have:
    • CompTIA A+ Certification
    • Microsoft 365 Certified: Fundamentals Certification
    • Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software
    • Experience troubleshooting Citrix VDIs

#M- #LI- Ref: #851-Rockville-S1


System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US