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Remote Network Support Jobs in Reston, VA (NOW HIRING)

System One

Network Engineer

Washington, DC · Remote

Hybrid - Onsite and Remote Security Clearance: Active - DOD Responsibilities: * Implement DISA Secure Cloud Computing Architecture (SCCA) reference design experience * Apply AWS networking depth ...

System One

Junior Network Engineer

Bethesda, MD · Remote

$40 - $45/hr

Junior Network Engineer 100% remote US Citizenship is required per government contract Must be able ... support to internal teams and Federal Agency on data networks and security solutions. • Work with ...

System One

Network Engineer

Washington, DC · Remote

Hybrid - Onsite and Remote Security Clearance: Active - DOD Responsibilities: * Implement DISA Secure Cloud Computing Architecture (SCCA) reference design experience * Apply AWS networking depth ...

System One

Be Seen First

Cloud Network Engineer

Washington, DC · Remote

$130K - $140K/yr

REMOTE Clearance: Must be eligible to obtain US Federal Public Trust System One is looking to select a Cloud Network Engineer to support a major, large-scale multi-cloud enterprise development effort ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

Booz Allen Hamilton, Inc.

Network Engineer

Lorton, VA · On-site +1

$62K - $141K/yr

Remote Work: No Job Number: R0242179 Location: Lorton,VA,US Share job via: Share Network Engineer ... support the nation's defense and respond to evolving adversaries. You'll upgrade or develop ...

System One

Cloud Network Engineer

Greenbelt, MD · Remote

REMOTE Clearance: Must be eligible to obtain US Federal Public Trust Contact: Crystal.dinnocenti@systemone.com System One is seeking to hire a Cloud Network Engineer to support a major, large-scale ...

System One

Cloud Network Engineer

Greenbelt, MD · Remote

REMOTE Clearance: Must be eligible to obtain a US Public Trust Contact: Crystal.dinnocenti@systemone.com System One is seeking to hire a Cloud Network Engineer to support a major, large-scale, multi ...

System One

Cloud Network Engineer

Greenbelt, MD · Remote

REMOTE Clearance: Must be eligible to obtain US Federal Public Trust Contact: Crystal.dinnocenti@systemone.com System One is seeking to hire a Cloud Network Engineer to support a major, large-scale ...

U.S. Courts

Network Engineer

Washington, DC · On-site +1

$81K - $158K/yr

... and court staff to support technological needs in chambers, courtrooms, and remote work ... Cisco network equipment * Windows server operating systems * Office 365, SharePoint, OneDrive

System One

Cloud Network Engineer

Greenbelt, MD · Remote

REMOTE Clearance: Must be eligible to obtain US Federal Public Trust Contact: Crystal.dinnocenti@systemone.com System One is seeking to hire a Cloud Network Engineer to support a major, large-scale ...

System One

Cloud Network Engineer

Greenbelt, MD · Remote

REMOTE Clearance: Must be eligible to obtain US Federal Public Trust Contact: Crystal.dinnocenti@systemone.com System One is seeking to hire a Cloud Network Engineer to support a major, large-scale ...

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All JobsNetwork Support JobsRemote Network Support JobsRemote Network Support Jobs in Reston, VA

Remote Network Support information

See Reston, VA salary details

$43.2K

$96.2K

$137.8K

How much do remote network support jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote network support in Reston, VA is $96,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $118,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the most commonly searched types of Network Support jobs in Reston, VA? The most popular types of Network Support jobs in Reston, VA are:
What are popular job titles related to Remote Network Support jobs in Reston, VA? For Remote Network Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Reston, VA look for? The top searched job categories for Remote Network Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Network Support jobs? Cities near Reston, VA with the most Remote Network Support job openings:
Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Reston, VA as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $96,207 per year, or $46.3 per hour.
Service Desk Technician L2 (contract)

Service Desk Technician L2 (contract)

Milestone Technologies, Inc.

Washington, DC • Remote

Temporary

Posted 20 days ago

Job description

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.

6 month contract
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

Skills

HS Diploma or GED

3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred

Strong interpersonal communication skills with a high degree of empathy is a must

Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required

Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required

Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required

Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus

Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred

Experience in supporting PCs and Windows OS in a commercial or enterprise environment

Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment

Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.

Working knowledge of Active Directory and basic AD administration

Employment Type: US Temporary FT

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