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Network Support Manager Jobs in Reston, VA (NOW HIRING)

TekSynap

Problem Support Manager

Ashburn, VA · On-site

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

TekSynap

Problem Support Manager

Ashburn, VA · On-site

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

TekSynap

Problem Support Manager

Ashburn, VA · On-site

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

TekSynap

Problem Support Manager

Springfield, VA · On-site

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Reston, VA

Network Support Manager information

See Reston, VA salary details

$69.7K

$90.4K

$107.2K

How much do network support manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for network support manager in Reston, VA is $90,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $99,400.00 per year, depending on experience, location, and employer.

How does a Network Support Manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a Network Support Manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a Network Support Manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Reston, VA? The most popular types of Network Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Network Support Manager jobs? Cities near Reston, VA with the most Network Support Manager job openings:
Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Reston, VA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,406 per year, or $43.5 per hour.
Network Management Support Professionals

Network Management Support Professionals

Management Applications, Inc.

Reston, VA • On-site

Full-time

Re-posted 3 days ago

Job description

Network Management Support Professionals
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high level IT professionals to support a contract serving Virginia Area Community Colleges. These services will include the management, monitoring and alerting on edge routers, firewalls, voice gateways and servers at varying VA locations.
Background
The private WAN connects multiple colleges. The WAN peers with the commodity Internet via 10 Gigabit connections located in Ashburn and Richmond. The majority of these circuits connect at speeds of 100 Mbps to 300 Mbps and are in the process of being upgraded to 300 Mbps, 500 Mbps and gigabit speeds. In the near future, all of these primary circuits will be backed up with a smaller secondary circuit (40 Mbps - 100 Mbps) from a different provider for redundancy. The routers are all Cisco 1001X models and include Cisco Prime. WAN services are delivered by Cox, LUMOS, Comcast and Verizon.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Preferred Experience: Network Operations Center or Remote Monitoring Experience, Cisco Product Experience and College/University Experience.
Three Tiers of Managed Service: Monitoring and Alerts, Remote Monitoring and Management and Full Remote Management
24/7/365 monitoring and alerting from an NOC.
Trouble Ticketing System
TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes.
Maintenance Coordination
WAN is the main communication channel for critical applications and services. Maintenance is normally scheduled/performed during late night or very early morning hours. All non-emergency maintenance must be scheduled at least 10 business days in advance to provide end users adequate notice and make sure service interruptions are kept to a minimum. All maintenance must be pre-approved by the campus CIO or their designee.
VCCS Network Monitoring System
Traverse and Cacti are used for monitoring. Colleges are encouraged to open edge devices to System Office monitoring which will require further configuration to automate alarms and notices allowing for complete monitoring of all edge devices on the network.
Backup Services
Responsible for backing up all network equipment and providing the files to the Director of Enterprise Services as needed.
Change Management and Release Management
Responsible Change and Release Management processes. Follow and log the processes so that stakeholders are kept updated as needed.
Education and Certification Requirements
Four-year degrees preferred. Will consider AS, AAS and no degrees should the applicant have high-level job experience.
Applicants with Cisco, CompTia and other well-known IT Certifications are preferred.
Job Application Instructions:
Those that do not fit with the requirements provided above need not apply.
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

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